KBMax VS Freshdesk

KBMax Reviews

Freshdesk Reviews

1. Brian Howard

   | Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

KBMax mentions (57)

• KBMax: Integration of Kinetic With CPQ

  KBMax visual setup software is the best answer for firms looking to streamline their sales process. Our application provides seamless integration of Kinetic with CPQ, making it easier than ever to configure, price, and quote items precisely and rapidly. Contact us today at kbmax.com to learn how we can help you take your business to the next level. Source: 11 months ago

• KBMax CPQ (Configure, Price, Quote)

  KBMax CPQ Configure, Price, Quote is changing the e-commerce market. CPQ can handle complex business rules, 2D and 3D visualization, real-time pricing, CAD automation, and website embedding. With the help of CPQ, you can shorten the sales cycle and more effective production processes. To know more, visit kbmax.com. Source: 11 months ago

• Configure Price Quote CPQ

  CPQ (configure, price, quote) is a tool that helps businesses streamline sales processes by configuring, pricing, and quoting complex products. It provides sales representatives with the tools to produce customized offers and proposals for the client and also automates the generation of accurate quotes. Visit kbmax.com if you want to use the CPQ system to empower the sales process. Source: 11 months ago

• KBMax 3D CPQ

  A 3D CPQ solution combines product configuration, pricing, and quoting capabilities with interactive 3D visualization. With the help of 3D CPQ, you can streamline the sales process and produce precise pricing. KBMax provides you best 3D CPQ software that helps to visualize the final product and reduce the risk of quoting errors. Visit kbmax.com for additional information. Source: 11 months ago

• KBMax 3D CPQ

  KBMax 3D CPQ is a next-generation solution that helps businesses streamline their sales and product configuration processes. With this tool, the customer can virtually see the product, which helps to understand any product better. If you want to know more detail about and to configure, price, quote any product in a 3D manner, visit kbmax.com. Source: about 1 year ago

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 5 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 6 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago