Zoho Desk is the award-winning, context-aware help desk software along with multichannel capabilities. Zoho Desk packs advanced multi-stakeholder process management, embeddable self-service, a powerful AI assistant, and brings together all the tools and context your teams need to deliver great customer service.
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What I like the most is that it really is very intuitive and easy to use. It helps to control the tracking of every ticket in a easy way. Also one can import its customers without any problem. It has many other tools that can be useful regardless the item which company is using on day to day basis. It can start a live chat with the user and can go straight creating a ticket from this internment. Ticket tracking and escalation matrix enables company to track and manages customer complaints on time.
Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy. Zoho has an excellent suite of products and this one is no exception! Easy to use (the basics at least). And, it's very inexpensive.
Previous to using Zoho, we were managing all our CS in our email inbox. We used Zoho Desk when starting out when we needed a way to manage customer support outside of email. Zoho Desk is a basic customer support software - great that there is a free version for starting out.
Great service to build, run and manage applications entirely in the cloud!
Based on our record, Heroku seems to be a lot more popular than Zoho Desk. While we know about 72 links to Heroku, we've tracked only 1 mention of Zoho Desk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Desk — Customer Support management with 3 agents and private knowledge base, email tickets. Integrates with Assist for 1 remote technician & 5 unattended computers. - Source: dev.to / almost 3 years ago
Review Apps run the code in any GitHub PR in a complete, disposable Heroku application. Review Apps each have a unique URL you can share. It’s then super easy for anyone to try the new code. - Source: dev.to / 10 days ago
The app is deployed to Heroku and when it came time to switch the mode to email-on-account-creation mode, it was a very simple environment change:. - Source: dev.to / 8 months ago
Heroku is a cloud platform that makes it easy to deploy and scale web applications. It provides a number of features that make it ideal for deploying background job applications, including:. - Source: dev.to / 10 months ago
Once you've created it you can host it locally (this means leaving the program running on your computer) or host it through a service online. I haven't personally tried this yet, but I believe you can use a site like heroku.com or other similar services. Source: 12 months ago
I have my app hosted on Heroku, who (to my knowledge) are unable to offer a solution for running a Headless (GUI-less) Browser - such as HTMLUnit - for generating HTML Snapshots for Googlebot to index my AJAX content. Source: about 1 year ago
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