Zoho Desk is the award-winning, context-aware help desk software along with multichannel capabilities. Zoho Desk packs advanced multi-stakeholder process management, embeddable self-service, a powerful AI assistant, and brings together all the tools and context your teams need to deliver great customer service.
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What I like the most is that it really is very intuitive and easy to use. It helps to control the tracking of every ticket in a easy way. Also one can import its customers without any problem. It has many other tools that can be useful regardless the item which company is using on day to day basis. It can start a live chat with the user and can go straight creating a ticket from this internment. Ticket tracking and escalation matrix enables company to track and manages customer complaints on time.
Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy. Zoho has an excellent suite of products and this one is no exception! Easy to use (the basics at least). And, it's very inexpensive.
Previous to using Zoho, we were managing all our CS in our email inbox. We used Zoho Desk when starting out when we needed a way to manage customer support outside of email. Zoho Desk is a basic customer support software - great that there is a free version for starting out.
Based on our record, Google App Engine seems to be a lot more popular than Zoho Desk. While we know about 26 links to Google App Engine, we've tracked only 1 mention of Zoho Desk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Desk β Customer Support management with 3 agents and private knowledge base, email tickets. Integrates with Assist for 1 remote technician & 5 unattended computers. - Source: dev.to / almost 3 years ago
In 2008, Google launched AppEngine. This product predates the formal existence of Google Cloud and can be considered Google Cloud's first offering. - Source: dev.to / 8 days ago
To deploy the app, we can use Google Cloud App Engine, which is specifically built for server-side rendered websites. After we create a new project in the Google Cloud Console, we have to configure the cql-trace-viewer application. - Source: dev.to / 12 months ago
I've read that article, but I'm thinking there are other better (and most importantly cheaper) ways of doing that, such as using App Engine (given that you have to mitigate the maximum request timeout and to make sure there are constantly exactly 1 instance running). Source: 12 months ago
Shout out to GCP App Engine for deploying anode/Express severe. Source: about 1 year ago
If your project is a bit more complicated using next.js or react.js or angular.js, you may find some free Platfrom-as-a-Service%20is%20a%20complete%20cloud%20environment,middleware%2C%20tools%2C%20and%20more.). I have seen some of my peers using free PaaS like Heroku, Vercel and I have no experience in using PaaS but I will recommend you to use PaaS from either of the three 1. Google Cloud's Google App Engine 2.... Source: about 1 year ago
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