Zoho Desk is the award-winning, context-aware help desk software along with multichannel capabilities. Zoho Desk packs advanced multi-stakeholder process management, embeddable self-service, a powerful AI assistant, and brings together all the tools and context your teams need to deliver great customer service.
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What I like the most is that it really is very intuitive and easy to use. It helps to control the tracking of every ticket in a easy way. Also one can import its customers without any problem. It has many other tools that can be useful regardless the item which company is using on day to day basis. It can start a live chat with the user and can go straight creating a ticket from this internment. Ticket tracking and escalation matrix enables company to track and manages customer complaints on time.
Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy. Zoho has an excellent suite of products and this one is no exception! Easy to use (the basics at least). And, it's very inexpensive.
Previous to using Zoho, we were managing all our CS in our email inbox. We used Zoho Desk when starting out when we needed a way to manage customer support outside of email. Zoho Desk is a basic customer support software - great that there is a free version for starting out.
BPM Counter analyzes the tempo of incoming audio in beats per minute (bpm). The detection circuit looks for any transients, also known as impulses, in the input signal. Transients are very fast, nonperiodic sound events in the attack portion of the signal. The more obvious this impulse is, the easier it is for BPM Counter to detect the tempo.
Based on our record, Flarum seems to be a lot more popular than Zoho Desk. While we know about 34 links to Flarum, we've tracked only 1 mention of Zoho Desk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Desk β Customer Support management with 3 agents and private knowledge base, email tickets. Integrates with Assist for 1 remote technician & 5 unattended computers. - Source: dev.to / almost 3 years ago
From a user perspective I really like Flarum https://flarum.org/ Some example forums that use flarum: Flarum itself: https://discuss.flarum.org/ GrapheneOS: https://discuss.grapheneos.org/ Kagi and Orion: https://kagifeedback.org/ https://orionfeedback.org/ Mailcow: https://community.mailcow.email/ Many more can be found here: https://builtwithflarum.com/. - Source: Hacker News / 4 months ago
Nice! I kinda wish they went with https://flarum.org/ instead of discourse, though. I think Flarum is the better forum software and it is also open source. Source: 5 months ago
Not sure yet how this compares to Flarum - https://freeflarum.com/ you can self-host too https://flarum.org/. - Source: Hacker News / 7 months ago
Https://flarum.org/ is a nice modern alternative, also free. - Source: Hacker News / 8 months ago
Https://flarum.org/ is really nice and modern. I donated to https://freeflarum.com/ and used my custom domain for their hosted free offering. - Source: Hacker News / 9 months ago
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Discourse - Discourse is an open source discussion platform built for the next decade of the Internet.
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
phpBB - Raspberry Pi. The Raspberry Pi is a cheap, credit-card sized computer. The official website uses phpBB for their discussion forums. phpBB is not affiliated with nor responsible for any of the sites listed on the showcase.
LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
XenForo - Intuitive. Social. Engaging. Fast. XenForo brings a fresh outlook to forum software.