Zoho Desk VS Electron

Zoho Desk Reviews

1. Neha    

   Helpdesk Manager at Tagio | almost 4 years ago
   Excellent Ticketing software with clean interface

   What I like the most is that it really is very intuitive and easy to use. It helps to control the tracking of every ticket in a easy way. Also one can import its customers without any problem. It has many other tools that can be useful regardless the item which company is using on day to day basis. It can start a live chat with the user and can go straight creating a ticket from this internment. Ticket tracking and escalation matrix enables company to track and manages customer complaints on time.

   🏁 Competitors: Zendesk, Jira Service Desk, Vision Helpdesk

   👍 Pros:    Easy user interface|Multiple channels|Knowledge base|Customer support|Highly customizable

   👎 Cons:    Need more image manipulation feature
2. Kassy    

   CXO at Filter Publications | almost 4 years ago
   April 2020 Inexpensive Customer Service Software

   Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy. Zoho has an excellent suite of products and this one is no exception! Easy to use (the basics at least). And, it's very inexpensive.

   🏁 Competitors: Zendesk, Salesforce Service Cloud

   👍 Pros:    Easy user interface|Great customer support|Highly customizable

   👎 Cons:    Few features are in beta
3. Vincy Dahiya    

   Co-Founder at SMBCon | almost 4 years ago
   Vincy Dahiya

   Previous to using Zoho, we were managing all our CS in our email inbox. We used Zoho Desk when starting out when we needed a way to manage customer support outside of email. Zoho Desk is a basic customer support software - great that there is a free version for starting out.

   🏁 Competitors: Zendesk

   👍 Pros:    Easy to handel software setup|Easy to use interface|Automation and custom functions|24/7 support (chat and phone)

Electron Reviews

Zoho Desk mentions (1)

• Free for dev - list of software (SaaS, PaaS, IaaS, etc.)

  Desk — Customer Support management with 3 agents and private knowledge base, email tickets. Integrates with Assist for 1 remote technician & 5 unattended computers. - Source: dev.to / almost 3 years ago

Electron mentions (14)

• Design Systems with Web Components

  So we talked a lot about the Atomic Design Principle, but you could just use that in any system and start creating. You could have Angular components, React Components, and Vue Components. But if you notice these don't easily work Everwhere. So the solution is to use Web Components because the modern browser can already understand these, and any Front-End framework can then utilize these components. You can use... - Source: dev.to / 5 months ago

• Building Apps with Tauri and Elixir

  For the longest time, building desktop apps was a daunting task to web developers. That is, until technologies like Electron made creating these apps more approachable to a wider audience. Today, we’ve got a wide array of native applications built with solutions like Electron, Tauri, Capacitor, and many more. While these are great solutions, sometimes configuration can be tricky and the applications we create can... - Source: dev.to / 7 months ago

• SvelteKit + Electron: Create your desktop web app

  I make a new Adapter for SvelteKit apps that prerenders your entire site as a collection of static files for use with Electron. - Source: dev.to / about 1 year ago

• Electron: Build Desktop Applications Using Plain Javascript

  Electron is a cross-platform shell — a user interface for accessing operating system services both via command line (CLI) and graphical user interface (GUI). - Source: dev.to / about 1 year ago

• Circuit To Turn On Desktop PC

  Electron (https://electronjs.org/) is a framework for developing cross-platform desktop applications using JavaScript, HTML, and CSS. This is the technology behind many popular apps like Slack, Discord and Visual Studio Code. Join for discussions around Electron! Source: over 1 year ago