Zoho Desk is the award-winning, context-aware help desk software along with multichannel capabilities. Zoho Desk packs advanced multi-stakeholder process management, embeddable self-service, a powerful AI assistant, and brings together all the tools and context your teams need to deliver great customer service.
No features have been listed yet.
No Cozy.co videos yet. You could help us improve this page by suggesting one.
What I like the most is that it really is very intuitive and easy to use. It helps to control the tracking of every ticket in a easy way. Also one can import its customers without any problem. It has many other tools that can be useful regardless the item which company is using on day to day basis. It can start a live chat with the user and can go straight creating a ticket from this internment. Ticket tracking and escalation matrix enables company to track and manages customer complaints on time.
Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy. Zoho has an excellent suite of products and this one is no exception! Easy to use (the basics at least). And, it's very inexpensive.
Previous to using Zoho, we were managing all our CS in our email inbox. We used Zoho Desk when starting out when we needed a way to manage customer support outside of email. Zoho Desk is a basic customer support software - great that there is a free version for starting out.
Based on our record, Cozy.co seems to be a lot more popular than Zoho Desk. While we know about 23 links to Cozy.co, we've tracked only 1 mention of Zoho Desk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Desk β Customer Support management with 3 agents and private knowledge base, email tickets. Integrates with Assist for 1 remote technician & 5 unattended computers. - Source: dev.to / almost 3 years ago
Landlord here. (Small time, my house is a duplex so I only rent 1 unit). I've rented it to people moving to the area before, though. I do the video tour, and use cozy.co (now owned by apartments.com) to run the background check, upload a lease for tenants to sign digitally, and set up digital payments. I'm not saying what their doing is wrong, but just telling you how I do it. Always listen to your spidey sense.... Source: over 1 year ago
I'm pretty sure cozy.co used to do that automatically, not sure if they still do now they are apartments.com. Source: about 2 years ago
I think I remember cozy.co offering tenants the ability to report payments to the credit agencies. Idk if it is still offered since apartments.com took them over. Source: about 2 years ago
Our job and 60-70% savings every year helped us to buy our primary home 6yr ago, then I got my realtor license to buy rentals or work as a part time realtor. I was not very successful as a part time realtor but used the license to buy our own rentals every year last 4+ years and saved $10-$15k commission towards down payment on each house. Also, I was able to rent and manage (all new properties and no maintenance... Source: over 2 years ago
Odd question but I used cozy.co for years to do my background checks and I like the service because the tenant paid for everything, I just sent a link to their email so there was 0 liability on my part. Cozy has been sold to apartments.com and has stopped providing this service. All other screening services I've found where the applicant pays for the screening HAS to come with a credit check and I dont want this... Source: over 2 years ago
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
MapPlug - Manage your facility information easily on your floor plans with MapPlug
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
Rentec Direct - Online property management software for landlords and property managers.
LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
Innago - Innago offers a cloud-based property management platform for landlords with small to midsize property portfolios. Innago is 100% free to use and comes with a long list of affordable features.