Zoho Desk VS BlackArch

Zoho Desk Reviews

1. Neha    

   Helpdesk Manager at Tagio | almost 4 years ago
   Excellent Ticketing software with clean interface

   What I like the most is that it really is very intuitive and easy to use. It helps to control the tracking of every ticket in a easy way. Also one can import its customers without any problem. It has many other tools that can be useful regardless the item which company is using on day to day basis. It can start a live chat with the user and can go straight creating a ticket from this internment. Ticket tracking and escalation matrix enables company to track and manages customer complaints on time.

   🏁 Competitors: Zendesk, Jira Service Desk, Vision Helpdesk

   👍 Pros:    Easy user interface|Multiple channels|Knowledge base|Customer support|Highly customizable

   👎 Cons:    Need more image manipulation feature
2. Kassy    

   CXO at Filter Publications | almost 4 years ago
   April 2020 Inexpensive Customer Service Software

   Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy. Zoho has an excellent suite of products and this one is no exception! Easy to use (the basics at least). And, it's very inexpensive.

   🏁 Competitors: Zendesk, Salesforce Service Cloud

   👍 Pros:    Easy user interface|Great customer support|Highly customizable

   👎 Cons:    Few features are in beta
3. Vincy Dahiya    

   Co-Founder at SMBCon | almost 4 years ago
   Vincy Dahiya

   Previous to using Zoho, we were managing all our CS in our email inbox. We used Zoho Desk when starting out when we needed a way to manage customer support outside of email. Zoho Desk is a basic customer support software - great that there is a free version for starting out.

   🏁 Competitors: Zendesk

   👍 Pros:    Easy to handel software setup|Easy to use interface|Automation and custom functions|24/7 support (chat and phone)

BlackArch Reviews

Zoho Desk mentions (1)

• Free for dev - list of software (SaaS, PaaS, IaaS, etc.)

  Desk — Customer Support management with 3 agents and private knowledge base, email tickets. Integrates with Assist for 1 remote technician & 5 unattended computers. - Source: dev.to / almost 3 years ago

BlackArch mentions (14)

• Witchcraft

  I prefer the black arch logo over the red version. Source: about 1 year ago

• Just started learning what is the better OS?

  Use ubuntu or debian until you get comfortable. I recommend at lest doing this once when you have time and a free machine, it will teach you a lot. Eventually you'll enjoy Slack and Arch installs a lot more than ubuntu and debain and mb BSD for some machines like your own encrypted cloud. Kali is just preloaded with tools for pentesting, you can install those tools on any machine, the ditro of linux is... Source: over 1 year ago

• Black Arch

  Black Arch for serious pen testers not for posers who run Kali as a daily driver. Source: over 1 year ago

• how do I add penetration tools in vanilla arch

  If you want to jump ship, consider https://blackarch.org/ but don't come here asking for help (and given their install instructions, you might very well need assistance). Source: almost 2 years ago

• Protip: Use Wikipedia to find the proper download links for distros and software.

  There is also blackarch.org and blackarch.io, I really wonder if those isos cotain malware in some sort. Its funny that this tactic is even used on linux distros. Source: over 2 years ago