Software Alternatives & Reviews

Zoho Desk VS Parrot OS

Compare Zoho Desk VS Parrot OS and see what are their differences

Zoho Desk logo Zoho Desk

Industry's first context-aware Helpdesk Software
Visit Website

Parrot OS logo Parrot OS

The best choice for security experts, developers and crypto-addicted people.
  • Zoho Desk Landing page
    Landing page //
    2020-05-27

Zoho Desk is the award-winning, context-aware help desk software along with multichannel capabilities. Zoho Desk packs advanced multi-stakeholder process management, embeddable self-service, a powerful AI assistant, and brings together all the tools and context your teams need to deliver great customer service.

  • Parrot OS Landing page
    Landing page //
    2022-03-27

Zoho Desk

Website
zoho.com
$ Details
freemium $12.0 / Annually ($12 USD/monthly on Annual Subscription.)
Platforms
Cloud Web iOS Android

Parrot OS

Pricing URL
-
$ Details
-
Platforms
-

Zoho Desk features and specs

  • Omnichannel: Email, Telephony, Social, Customer Portals, Web forms, Live chat
  • Zia - Artificial Intelligence: With Zia, stay on top of every aspect of your customer service effort.
  • Embeddable Self-service: With the ASAP plugin, embed customer self-service capabilities to your Website and Mobile Apps.
  • Multibrand Help Center: Create a distinct self-service portal for each brand's customers.
  • Knowledge Base: Create a repository of solutions for commonly asked questions.
  • Agent Productivity: Collaborate, communicate, and secure those customer relationships
  • Automations: Ticket Assignment, Workflow, Layouts, SLAs & Escalations.
  • Blueprint: Manage complex cross-functional service processes efficiently.
  • Marketplace and Platform: Use extensions to embed interactive widgets into the Zoho Desk interface.
  • Reports and Dashboards: Use detailed reports and dashboard visualisations to monitor your team's performance.
  • Time Tracking: Keep track of time spent on every ticket and task.
  • Security: Balance between protecting customer data and giving your team enough flexibility
  • Developer Platform: REST API, Widgets, Web and Mobile SDK, Custom Functions.
  • Mobile Apps: With the Zoho Desk app for iOS and Android, agents can catch up, collaborate and provide top-notch customer support, wherever they are.

Parrot OS features and specs

No features have been listed yet.

Zoho Desk videos

Keep the spirit of customer centricity alive with Zoho

More videos:

  • Review - What is Zoho Desk? - An Overview
  • Review - Automate your customer service process with Zoho Desk
  • Review - Cutting Customer Service Time In Half By Implementing Zoho Desk
  • Review - Zoho Desk Delivers Significant Reliability Improvements For IT Company
  • Review - 5paisa delivers mobile-first customer service with Zoho Desk
  • Review - Zoho Desk Review: Okay for what it is
  • Tutorial - Zoho Desk Introduction To Tickets Tutorial - 2021

Parrot OS videos

Parrot Security OS 4.7 Review & Walkthrough (2019) | (Linux Beginners Guide)

Category Popularity

0-100% (relative to Zoho Desk and Parrot OS)
Customer Support
100 100%
0% 0
Linux
0 0%
100% 100
Help Desk
100 100%
0% 0
Operating Systems
0 0%
100% 100

User comments

Share your experience with using Zoho Desk and Parrot OS. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Zoho Desk and Parrot OS

Zoho Desk Reviews

  1. Excellent Ticketing software with clean interface

    What I like the most is that it really is very intuitive and easy to use. It helps to control the tracking of every ticket in a easy way. Also one can import its customers without any problem. It has many other tools that can be useful regardless the item which company is using on day to day basis. It can start a live chat with the user and can go straight creating a ticket from this internment. Ticket tracking and escalation matrix enables company to track and manages customer complaints on time.

    👍 Pros:    Easy user interface|Multiple channels|Knowledge base|Customer support|Highly customizable
    👎 Cons:    Need more image manipulation feature
  2. April 2020 Inexpensive Customer Service Software

    Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy. Zoho has an excellent suite of products and this one is no exception! Easy to use (the basics at least). And, it's very inexpensive.

    🏁 Competitors: Zendesk, Salesforce Service Cloud
    👍 Pros:    Easy user interface|Great customer support|Highly customizable
    👎 Cons:    Few features are in beta
  3. Vincy Dahiya

    Previous to using Zoho, we were managing all our CS in our email inbox. We used Zoho Desk when starting out when we needed a way to manage customer support outside of email. Zoho Desk is a basic customer support software - great that there is a free version for starting out.

    🏁 Competitors: Zendesk
    👍 Pros:    Easy to handel software setup|Easy to use interface|Automation and custom functions|24/7 support (chat and phone)

11 Best Customer Service Software & Apps You Need in 2022
Zoho Desk is the omnichannel help desk software product of Zoho (which, by the way, has a CRM if you’re interested in that too). It’s used by more than 50,000 businesses worldwide. Zoho Desk is an ideal solution for large companies with a complicated structure, many products, and a high volume of support requests. One feature unique to this software is the ability to...
Source: krisp.ai
The Best Help Desk Software in 2020
Zoho Desk offers automated tasks, live chat, and an AI to help with various tasks, like speaking to customers over a call, sharing contextual data, and auto-tagging. It also offers social media integration (so you can keep track of potential support situations all from the help desk interface). Zoho also offers a consolidated interface that holds all communication associated...
Source: www.jitbit.com
Best Customer Service Software
Zoho Desk has solutions for customer service agents, managers, and customers. But above all, it’s arguably the best customer service software for managing and closing tickets.
11 Best Help Desk Software to Totally Check out in 2020!
Zoho Desk is quite a popular name when it comes to help desk tools. The context-aware help desk software can help you manage and close numerous requests through multiple channels. The flexible tool provides you with an array of interesting features. Enhance your customer service system with supported by a powerful AI assistant, advanced multi-stakeholder process management,...
Best helpdesk software of 2020: for ticketing and support
Zoho Desk is the cloud-based, help desk software offering that focuses on being context aware. It includes features such as prioritization of higher importance or overdue tickets, dashboards to track quality metrics, and the support to create a Knowledge Base for simpler issues that can be self-serviced. Zoho Desk can be used by agents with mobile apps for iOS and Android.

Parrot OS Reviews

  1. Parrot is the best Linux distro

    I have been using parrot sec for over three months now as my daily driver . It's stable and has all necessary tools for programming and security also has media files that support multimedia activity . For a security distro it's quite stable and it brings out both of the stable day to day driver and security pentesting quite well it's the best of both worlds though it can require some modifications in terms of anonsurf and repository updates but generally it's great and it's easy to use for beginners and those whore beginners in pentesting and programming .. but in gaming it's whack since it's made for use in specific mannner not gaming For more info If @m.i.t.h.a.m.o

    🏁 Competitors: Kali Linux

6 Best Free Alternatives to Windows for Advanced Users
The main purpose of Parrot Security OS is to cater needs of ethical hackers and network penetration testers.
Source: techcult.com
Best Secure Linux Distros for Enhanced Privacy & Security
Parrot OS is frequently updated and provides users with a wide selection of hardening and sandboxing options. The distro’s tools are designed to be compatible with the majority of devices via containerization technologies such as Docker or Podman. Parrot OS is very lightweight and runs surprisingly fast on all machines - making it a great option for systems with old hardware...
Top 10 Most Secure Linux Distros for Personal Use
Parrot Security OS was developed by FrozenBox and is based on a Debian distribution. Released in 2013, this Linux distro was created for ethical hacking, working anonymously, and penetration testing. This Linux distro was specifically designed to test authorized simulated attacks on the computer system, which can be beneficial for assessing system vulnerabilities. As...
Source: linuxhint.com
Best Linux distros of 2021 for beginners, mainstream and advanced users
Parrot Security is a wonderful penetration testing and vulnerability assessment distro that can do a lot more than some of its more popular peers like Kali Linux.
Best Kali Linux Alternatives
Parrot Security is one of the leading Linux distributions in penetration testing and ethical hacking. It is a Debian-based Linux distribution operating system built by the Frozen Box Network for cloud-oriented penetration testing and computer forensics, reverse engineering, hacking, and many other security purposes. Parrot Security uses MATE as its desktop environment. It...
Source: linuxhint.com

Social recommendations and mentions

Based on our record, Parrot OS should be more popular than Zoho Desk. It has been mentiond 5 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zoho Desk mentions (1)

Parrot OS mentions (5)

  • Best Portable OS?
    Parrot Security OS is an option, it contains vs codium(the OSS version without any binary blobs or telemetry) for coding as well as many, many pen testing tools which may or may not be useful to you. You meant Computer Science right? Not Cyber Security? If you have any Cyber Sec classes I think Parrot would be more useful to you. It is a Debian distro and I think it uses kernel 5.18 right now, so how new your... Source: over 1 year ago
  • Help me with my system please....can anyone help me with this my kali virtual os was lagging on recon phase with slow fuzzing...what should i do to make it fast
    Checkout https://parrotsec.org In my opinion ParrotSec is much better than Kali but every pentester has there own specific distro they enjoy. Source: over 2 years ago
  • Assist a newbie
    If you want a kind-of-temp system which resets itself after every reboot, then I recommend tails(although it does have an option to store files but you would have to set that up for it to work and since you're a linux beginner it might be hard, especially the installation part) and if you want the type of security where the applications are isolated from the system, then I would recommend cubes os. But if you want... Source: over 2 years ago
  • AMA: I'm Micah Lee, director of infosec for The Intercept, security and privacy enthusiast, open source coder, journalist, techie for the Snowden leak, etc. AMA!
    For Linux, I generally don't use AV. Also recently I've been using Parrot Sec, Ubuntu, and Qubes. Source: almost 3 years ago
  • Kali vs ubuntu- which is more private
    If you ask me I can tell ParrotOS - HOME Editition they have a set of defaults already for you without having to install these pentesting distros like Kali or ParrotOS - Security, because their main goal is not YOUR security. Source: about 3 years ago

What are some alternatives?

When comparing Zoho Desk and Parrot OS, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Kali Linux - Kali Linux is a Debian-derived Linux distribution designed for digital forensics and penetration...

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

BlackArch - BlackArch Linux is an Small Arch Linux iconArch Linux -based distribution for penetration testers...

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Bugtraq - Bugtraq system offers the most comprehensive distribution, optimal, and stable with automated...