Software Alternatives, Accelerators & Startups

Zim Wiki VS Intercom

Compare Zim Wiki VS Intercom and see what are their differences

Zim Wiki logo Zim Wiki

Zim is a graphical text editor used to maintain a collection of wiki pages. Each page can contain links to other pages, simple formatting and images.

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
  • Zim Wiki Landing page
    Landing page //
    2022-11-03
  • Intercom Landing page
    Landing page //
    2023-07-05

Zim Wiki

Pricing URL
-
$ Details
Release Date
-

Intercom

$ Details
-
Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Ciaran Lee
Employees
500 - 999

Zim Wiki videos

Zim Wiki FavoriteFeatures from ProductiveLinux

More videos:

  • Review - Toma nota de todo con Zim Wiki

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Category Popularity

0-100% (relative to Zim Wiki and Intercom)
Note Taking
100 100%
0% 0
Customer Support
0 0%
100% 100
Task Management
100 100%
0% 0
CRM
0 0%
100% 100

User comments

Share your experience with using Zim Wiki and Intercom. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zim Wiki and Intercom

Zim Wiki Reviews

8 Free Note Taking Software For Windows – Evernote Alternatives
Zim is a graphical text editor used to maintain a collection of wiki pages. Each page can contain links to other pages, simple formatting and images. Pages are stored in a folder structure, like in an outliner, and can have attachments. Creating a new page is as easy as linking to a nonexistent page. All data is stored in plain text files with wiki formatting. Various...
Ask HN: Favorite note-taking software?
One problem is that some notes tend to become spread out and somewhat chaotic, especially when having to multitask under time pressure. Many notes taken have little if any value after some weeks or months so I don't pay much attention to strict discipline there. Zim is essentially a somewhat messy lab journal intended for myself.

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.

Social recommendations and mentions

Based on our record, Zim Wiki seems to be a lot more popular than Intercom. While we know about 116 links to Zim Wiki, we've tracked only 6 mentions of Intercom. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zim Wiki mentions (116)

  • Notepad Tab
    For me it's the risk of littering in a project repo. So I use Zim wiki instead: https://zim-wiki.org/. - Source: Hacker News / 18 days ago
  • Show HN: A Python-based static site generator using Jinja templates
    I'll slightly modify your argument; because Pure HTML does suck: Why don't people make static sites with a simple "Markdown-or-Similar to HTML" converter, CSS, and vanilla JS...etc? (This is what I do, btw -- http://zim-wiki.org + a template). - Source: Hacker News / 3 months ago
  • Show HN: A directory of open source alternatives to proprietary software
    You should add Zim [1] to the "Personal Knowledge Management" section :) [1] https://zim-wiki.org. - Source: Hacker News / 3 months ago
  • Sent – simple plaintext presentation tool
    Https://meyerweb.com/eric/tools/s5/ And I just tweaked the CSS and added a bit of logic to included the possibility of one image per slide; as well as editing slides not with raw HTML but with https://zim-wiki.org (because that's what I'm really used to, I'm sure any Markdown thing would work just as well). - Source: Hacker News / 4 months ago
  • The rise and fall of the standard user interface
    Absolutely; recently I realize I wish I'd never learned vim. I use too many other programs that are at least CUA-ish ( http://zim-wiki.org is the most important app I use ) and now I kind of want out. I haven't yet tried Modeless Vim, but that looks like my next experiment. https://github.com/SebastianMuskalla/ModelessVim. - Source: Hacker News / 5 months ago
View more

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: about 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

What are some alternatives?

When comparing Zim Wiki and Intercom, you can also consider the following products

Joplin - Joplin is a free, open source note taking and to-do application, which can handle a large number of notes organised into notebooks. The notes are searchable, tagged and modified either from the applications directly or from your own text editor.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

OneNote - Get the OneNote app for free on your tablet, phone, and computer, so you can capture your ideas and to-do lists in one place wherever you are. Or try OneNote with Office for free.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Evernote - Bring your life's work together in one digital workspace. Evernote is the place to collect inspirational ideas, write meaningful words, and move your important projects forward.

Drift - A messaging app that helps you grow your business.