Software Alternatives & Reviews

Intercom VS Joplin

Compare Intercom VS Joplin and see what are their differences

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Joplin logo Joplin

Joplin is a free, open source note taking and to-do application, which can handle a large number of notes organised into notebooks. The notes are searchable, tagged and modified either from the applications directly or from your own text editor.
  • Intercom Landing page
    Landing page //
    2023-07-05
  • Joplin Landing page
    Landing page //
    2023-01-20

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Joplin videos

Joplin, a free, open source, self hosted syncing note taking alternative to Evernote and OneNote..

More videos:

  • Review - Joplin Is An Open Source Alternative To Evernote
  • Review - Joplin Desktop: Take Notes With A Rich Markdown Editor

Category Popularity

0-100% (relative to Intercom and Joplin)
Customer Support
100 100%
0% 0
Note Taking
0 0%
100% 100
CRM
100 100%
0% 0
Todos
0 0%
100% 100

User comments

Share your experience with using Intercom and Joplin. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Intercom and Joplin

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.
10 best Manychat alternatives in 2024 (free & paid)
Intercom is a solution that provides a customer experience across automation and human support. You can use it to automate some repetitive customer questions and tasks, send proactive messages, free up your team, and save resources. Intercom lets you respond to customer inquiries in the channel they arise or the channel that they prefer.
Source: chatfuel.com
8 Best Usetiful Alternatives and Competitors That Are More Professional
But I have to point out that the features that Intercom does provide are very user-friendly and easy to use. If you are currently using Intercom’s messaging widget already, it is really easy to implement and use Product Tours and start decreasing churn rates.
Source: userguiding.com
Top 10 Lead Generation Agencies In 2023
Intercom is not like other lead generation companies; it provides a Conversational Relationship Platform to manage dealings with current and prospective customers. This is an exceptional instrument for connecting with website guests and transforming them into leads. Utilizing Intercom’s live chat and other tools, you can generate leads from your website.

Joplin Reviews

20 Obsidian Alternatives: Top Note-Taking Tools to Consider
Joplin is best defined as an open-source note-taking app. The app lets you take notes and access them anywhere as it backs all your notes on the cloud. You can create checklists, notes, and tables within Joplin or attach images and videos. In addition, Joplin supports diagrams and math functions, making it an inclusive note-taking app regardless of subject or topic.
Source: clickup.com
The 6 best note-taking apps in 2024
Not only is Joplin the best open source note-taking app on our list, but it's also the best free Evernote alternative too. For a number of reasons I'll explore below, I don't feel Evernote merits a spot on this list right now; however, because Evernote has been such a staple of the note-taking app space, most other apps compete by trying to be different. OneNote is awesome,...
Source: zapier.com
The best note-taking apps for collecting your thoughts and data
In order to synchronize Joplin among your devices, you need to set it up with one of several existing cloud services (such as Dropbox or OneDrive). You can also use Joplin Cloud, which is available in Joplin’s paid plans: Basic, which includes 2GB storage space and 10MB per note or attachment, and Pro, which offers 30GB storage space, 200MB per note or attachment, and other...
10 Best Open Source Note-Taking Apps for Linux
It also supports alarms (notifications) for to-dos, End-To-End Encryption (E2EE) for security, allows for saving web pages and screenshots as notes using the web clipper extension available in Firefox and Chrome web browsers, and supports synchronization with cloud or file storage services such as services including Joplin Cloud, Dropbox, and OneDrive.
Source: www.tecmint.com
The best encrypted note taking apps
Joplin is open-source, maintains Linux, Android, iOS, macOS, and Windows apps, and also offers built in cloud-sync functionality called “Joplin cloud.” Finally, Joplin scores highly on their use of end-to-end encrypted to keep all user notes private. For more convenience features Joplin offers a web clipper directly integrated into the notes app to allow for cataloging,...
Source: www.skiff.com

Social recommendations and mentions

Based on our record, Joplin seems to be a lot more popular than Intercom. While we know about 350 links to Joplin, we've tracked only 6 mentions of Intercom. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: about 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

Joplin mentions (350)

  • My productivity app is a never-ending .txt file
    I've had great success with using Joplin for this, with Syncthing as a sync backend. Works well across OSes; I use it on Linux, macOS, Windows and Android. https://joplinapp.org/. - Source: Hacker News / 2 months ago
  • My productivity app is a never-ending .txt file
    I use https://joplinapp.org because it allows for pasting images and files. Has easy sync and also mobile and desktop apps. Free and open source. - Source: Hacker News / 2 months ago
  • Ask HN: What do you use for note-taking or as knowledge base?
    Joplin, an open source, extendable, Markdown-based hierarchical note-taking app: https://joplinapp.org/ It lets you choose a synchronization backend, offers applications for every major desktop and mobile OS (also has a terminal version). You can create notebooks and subnotebooks to organize your notes. You can also add tags for better search experience. I created notebooks for specific domains (work-related, home... - Source: Hacker News / 4 months ago
  • Alternative for document storage/filing cabinet
    I'm not certain, but I believe that Joplin will serve your needs. Source: 5 months ago
  • Ask HN: What software did you purchase that positively impacted your family life
    Joplin (free, but sponsored) in combination with a Storagebox at Hetzner. Joplin allows us to share notes, shopping lists, to do lists, etc via Webdav between our various devices (mobile phones, laptops, desktops). https://joplinapp.org and https://www.hetzner.com/de/storage/storage-box. - Source: Hacker News / 7 months ago
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What are some alternatives?

When comparing Intercom and Joplin, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Standard Notes - A safe place for your notes, thoughts, and life's work

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

OneNote - Get the OneNote app for free on your tablet, phone, and computer, so you can capture your ideas and to-do lists in one place wherever you are. Or try OneNote with Office for free.

Drift - A messaging app that helps you grow your business.

Evernote - Bring your life's work together in one digital workspace. Evernote is the place to collect inspirational ideas, write meaningful words, and move your important projects forward.