Software Alternatives, Accelerators & Startups

Zendesk VS Pandas

Compare Zendesk VS Pandas and see what are their differences

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Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
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Pandas logo Pandas

Pandas is an open source library providing high-performance, easy-to-use data structures and data analysis tools for the Python.
  • Zendesk Landing page
    Landing page //
    2024-05-06
  • Pandas Landing page
    Landing page //
    2023-05-12

Zendesk features and specs

  • User-Friendly Interface
    Zendesk offers an intuitive and easy-to-navigate interface, making it accessible for users of varying technical expertise. This reduces the learning curve and increases efficiency.
  • Multi-Channel Support
    Zendesk supports various customer interaction channels, including email, chat, phone, and social media. This allows businesses to provide consistent support across multiple platforms.
  • Customizability
    The platform is highly customizable with options to create custom workflows, automate repetitive tasks, and integrate with a wide range of third-party applications.
  • Robust Reporting and Analytics
    Zendesk offers powerful reporting and analytics tools, enabling businesses to track key performance metrics, analyze customer interactions, and make data-driven decisions.
  • Scalability
    The platform is designed to grow with your business, offering various tiers of service and options that cater to both small businesses and large enterprises.

Pandas features and specs

  • Data Wrangling
    Pandas offers robust tools for manipulating, cleaning, and transforming data, making it easier to prepare data for analysis.
  • Flexible Data Structures
    Pandas provides two primary data structures: Series and DataFrame, which are flexible and offer powerful capabilities for handling various types of datasets.
  • Integration with Other Libraries
    Pandas integrates seamlessly with other Python libraries such as NumPy, Matplotlib, and SciPy, facilitating comprehensive data analysis workflows.
  • Performance with Data Size
    For data sizes that fit into memory, Pandas performs excellently with operations and computations being highly optimized.
  • Rich Feature Set
    Pandas provides a wide array of functionalities, including but not limited to group-by operations, merging and joining data sets, time-series functionality, and input/output tools.
  • Community and Documentation
    Pandas has a strong community and extensive documentation, offering a wealth of tutorials, examples, and support for new and experienced users alike.

Possible disadvantages of Pandas

  • Memory Consumption
    Pandas can become memory inefficient with very large datasets because it relies heavily on in-memory operations.
  • Single-threaded
    Many Pandas operations are single-threaded, which can lead to performance bottlenecks when handling very large datasets.
  • Steep Learning Curve
    For users who are new to data analysis or Pandas, there can be a steep learning curve due to its extensive capabilities and complex syntax at times.
  • Less Suitable for Real-time Analytics
    Pandas is not designed for real-time analytics and is better suited for batch processing due to its in-memory operations and single-threaded nature.
  • Error Handling
    Error messages in Pandas can sometimes be cryptic and hard to interpret, making debugging a challenge for users.

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Pandas videos

Ozzy Man Reviews: Pandas

More videos:

  • Review - Ozzy Man Reviews: PANDAS Part 2
  • Review - Trash Pandas Review with Sam Healey

Category Popularity

0-100% (relative to Zendesk and Pandas)
Customer Support
100 100%
0% 0
Data Science And Machine Learning
Help Desk
100 100%
0% 0
Data Science Tools
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk and Pandas

Zendesk Reviews

  1. Clunky & awful customer service

    Would give them 0/5 if I could!

    🏁 Competitors: HubSpot, Freshdesk
    👎 Cons:    Customer support|Ux/ui|Limited features

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Pandas Reviews

25 Python Frameworks to Master
Pandas is a powerful and flexible open-source library used to perform data analysis in Python. It provides high-performance data structures (i.e., the famous DataFrame) and data analysis tools that make it easy to work with structured data.
Source: kinsta.com
Python & ETL 2020: A List and Comparison of the Top Python ETL Tools
When it comes to ETL, you can do almost anything with Pandas if you're willing to put in the time. Plus, pandas is extraordinarily easy to run. You can set up a simple script to load data from a Postgre table, transform and clean that data, and then write that data to another Postgre table.
Source: www.xplenty.com

Social recommendations and mentions

Based on our record, Pandas seems to be a lot more popular than Zendesk. While we know about 219 links to Pandas, we've tracked only 7 mentions of Zendesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / over 1 year ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 2 years ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 2 years ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 3 years ago
View more

Pandas mentions (219)

  • Top Programming Languages for AI Development in 2025
    Libraries for data science and deep learning that are always changing. - Source: dev.to / 18 days ago
  • How to import sample data into a Python notebook on watsonx.ai and other questions…
    # Read the content of nda.txt Try: Import os, types Import pandas as pd From botocore.client import Config Import ibm_boto3 Def __iter__(self): return 0 # @hidden_cell # The following code accesses a file in your IBM Cloud Object Storage. It includes your credentials. # You might want to remove those credentials before you share the notebook. Cos_client = ibm_boto3.client(service_name='s3', ... - Source: dev.to / about 1 month ago
  • How I Hacked Uber’s Hidden API to Download 4379 Rides
    As with any web scraping or data processing project, I had to write a fair amount of code to clean this up and shape it into a format I needed for further analysis. I used a combination of Pandas and regular expressions to clean it up (full code here). - Source: dev.to / about 1 month ago
  • Must-Know 2025 Developer’s Roadmap and Key Programming Trends
    Python’s Growth in Data Work and AI: Python continues to lead because of its easy-to-read style and the huge number of libraries available for tasks from data work to artificial intelligence. Tools like TensorFlow and PyTorch make it a must-have. Whether you’re experienced or just starting, Python’s clear style makes it a good choice for diving into machine learning. Actionable Tip: If you’re new to Python,... - Source: dev.to / 3 months ago
  • Sample Super Store Analysis Using Python & Pandas
    This tutorial provides a concise and foundational guide to exploring a dataset, specifically the Sample SuperStore dataset. This dataset, which appears to originate from a fictional e-commerce or online marketplace company's annual sales data, serves as an excellent example for learning and how to work with real-world data. The dataset includes a variety of data types, which demonstrate the full range of... - Source: dev.to / 9 months ago
View more

What are some alternatives?

When comparing Zendesk and Pandas, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

NumPy - NumPy is the fundamental package for scientific computing with Python

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Scikit-learn - scikit-learn (formerly scikits.learn) is an open source machine learning library for the Python programming language.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

OpenCV - OpenCV is the world's biggest computer vision library