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Zendesk VS Overcast

Compare Zendesk VS Overcast and see what are their differences

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Atera’s all-in-one platform enables IT professionals to gain access, visibility, and control over all their networks and devices from anywhere, so they can work smarter and light years faster. featured
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Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
Visit Website

Overcast logo Overcast

Video-first asset management for teams
  • Zendesk Landing page
    Landing page //
    2024-05-06
  • Overcast Landing page
    Landing page //
    2021-09-18

Zendesk videos

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Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Overcast videos

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Overcast 5.0: The BEST Podcast App for iPhone, Apple Watch, and iPad (App Walkthrough) | Apps

More videos:

  • Review - Is this the best podcast player? Overcast
  • Tutorial - Overcast Deep Dive Tutorial

Category Popularity

0-100% (relative to Zendesk and Overcast)

Zendesk

Overcast

Customer Support
100 100%
Customer Support
0% 0
Podcast Tools
0 0%
Podcast Tools
100% 100
Help Desk
100 100%
Help Desk
0% 0
Podcast Hosting
0 0%
Podcast Hosting
100% 100

User comments

Share your experience with using Zendesk and Overcast. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk and Overcast

Zendesk Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com
The 19 Best Call Center Software (& Features You Need) in 2022
Built on one of the most extensive customer service platforms, Zendesk offers a call center solution for businesses of every size. With automatic ticket creation, agents can take advantage of Zendesk's slick help desk features to help customers across every channel.
Source: blog.hubspot.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
After Tawk.to, Zendesk is the largest company in the live chat technology sector by market share. It also dominates niche, adjacent markets. The Danish company’s popularity seems to stem from its well-rounded suite of services and features.
Source: www.tidio.com
Top 21 Salesforce’s Competitors and Alternatives
Zendesk develops and sells customer-service software. Sales teams use SaaS-based Zendesk Sell to boost productivity, streamline processes, and enhance pipeline visibility. Zendesk’s full-year 2021 revenue increased 30% to $1.3 billion.
Source: bstrategyhub.com

Overcast Reviews

We have no reviews of Overcast yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Overcast seems to be a lot more popular than Zendesk. While we know about 95 links to Overcast, we've tracked only 7 mentions of Zendesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 6 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
View more

Overcast mentions (95)

  • Ask HN: What software sparks joy when using?
    In no particular order: Prologue [0] - iOS Audiobook player, used Plex as a media source Overcast [1] - iOS Podcast player CleanShotX [2] - macOS screenshot/video/gif capture with annotation Drafts [3] - iOS/macOS note taking tool Paprika [4] - Cross platform recipe app YNAB [5] - "You Need A Budget" - web/mobile budgeting app 1Password [6] - Cross platform password manager Carrot Weather [7] - iOS weather app... - Source: Hacker News / 25 days ago
  • The end of Google Podcasts is in June if you're not in the US
    When do people will stop using Google products!? Anyway, https://overcast.fm have been here for a while and no reasons to go anytime soon. - Source: Hacker News / about 1 month ago
  • Vice website is shutting down
    Some interesting insider insights in the last days. https://overcast.fm/+2EPJZOFok. - Source: Hacker News / 3 months ago
  • Prison. Bankruptcy. Suicide. A software glitch ruined sent people to jail
    If you’re interested in knowing more. I just listened to a WSJ podcast about it. https://overcast.fm/+SussgBq-E. - Source: Hacker News / 4 months ago
  • Mexico building rail rival as water shortages drain Panama Canal
    > This is a podcast about engineering disasters and systemic failures, from a leftist perspective, with jokes https://overcast.fm/+b8tG_Unzo. - Source: Hacker News / 4 months ago
View more

What are some alternatives?

When comparing Zendesk and Overcast, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Pocket Casts - All the podcasts you know and love. With over 300, 000 unique shows, we've got you covered. Featured, Trending & Most Popular. See what's popular and find new favorites with Pocket Casts Discover. Read more about Pocket Casts.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Podcast Addict - With Podcast Addict, manage all your audio & video Podcasts, Radio on Demand as well as your...

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

gPodder - gPodder // Media aggregator and podcast client. gPodder is a simple, open source podcast client written in Python using GTK+. In development since 2005 with a proven, mature codebase. The latest version is 3.

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