Software Alternatives, Accelerators & Startups

Zendesk VS Jupyter

Compare Zendesk VS Jupyter and see what are their differences

Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.

Jupyter logo Jupyter

Project Jupyter exists to develop open-source software, open-standards, and services for interactive computing across dozens of programming languages. Ready to get started? Try it in your browser Install the Notebook.
  • Zendesk Landing page
    Landing page //
    2024-05-06
  • Jupyter Landing page
    Landing page //
    2023-06-22

Zendesk features and specs

  • User-Friendly Interface
    Zendesk offers an intuitive and easy-to-navigate interface, making it accessible for users of varying technical expertise. This reduces the learning curve and increases efficiency.
  • Multi-Channel Support
    Zendesk supports various customer interaction channels, including email, chat, phone, and social media. This allows businesses to provide consistent support across multiple platforms.
  • Customizability
    The platform is highly customizable with options to create custom workflows, automate repetitive tasks, and integrate with a wide range of third-party applications.
  • Robust Reporting and Analytics
    Zendesk offers powerful reporting and analytics tools, enabling businesses to track key performance metrics, analyze customer interactions, and make data-driven decisions.
  • Scalability
    The platform is designed to grow with your business, offering various tiers of service and options that cater to both small businesses and large enterprises.

Jupyter features and specs

  • Interactive Computing
    Jupyter allows real-time interaction with the data and code, providing immediate feedback and making it easier to experiment and iterate.
  • Rich Media Output
    It supports output in various formats including HTML, images, videos, LaTeX, and more, enhancing the ability to visualize and interpret results.
  • Language Agnostic
    Jupyter supports multiple programming languages through its kernel system (e.g., Python, R, Julia), allowing flexibility in the choice of tools.
  • Collaborative Features
    It enables collaboration through shared notebooks, version control, and platform integrations like GitHub.
  • Educational Tool
    Jupyter is widely used for teaching, thanks to its easy-to-use interface and ability to combine narrative text with code, making it ideal for assignments and tutorials.
  • Extensibility
    Jupyter is highly extensible with a large ecosystem of plugins and extensions available for various functionalities.

Possible disadvantages of Jupyter

  • Performance Issues
    For larger datasets and more complex computations, Jupyter can be slower compared to running scripts directly in a dedicated IDE.
  • Version Control Challenges
    Managing version control for Jupyter notebooks can be cumbersome, as they are not plain text files and include metadata that can make diffing and merging complex.
  • Resource Intensive
    Running Jupyter notebooks can be resource-intensive, especially when working with multiple large notebooks simultaneously.
  • Security Concerns
    Because Jupyter allows code execution in the browser, it can be a potential security risk if notebooks from untrusted sources are run without restrictions.
  • Dependency Management
    Managing dependencies and ensuring that the notebook runs consistently across different environments can be challenging.
  • Less Suitable for Production
    Jupyter is often considered more as a research and educational tool rather than a production environment; transitioning from a notebook to production code can require significant refactoring.

Analysis of Zendesk

Overall verdict

  • Zendesk is generally regarded as a good choice for businesses seeking to improve their customer service operations. It offers a comprehensive suite of tools that cater to the needs of customer support teams, allowing for efficient and effective service delivery. However, as with any platform, it may have a learning curve and can be more costly compared to some basic options, so it's essential to assess its fit for your specific business needs.

Why this product is good

  • Zendesk is considered a strong customer support platform due to its robust features, including ticket management, automation capabilities, and integration options with various business applications. It provides a user-friendly interface, scalability for growing businesses, and performance analytics that help improve customer service efficiency. Additionally, it offers tools for self-service, live chat, and a comprehensive help center, making it a versatile solution for businesses of varying sizes.

Recommended for

    Zendesk is recommended for small to large businesses that need a scalable and comprehensive customer support solution. It is especially beneficial for organizations looking to integrate customer support with existing systems, those needing detailed reporting and analytics, and companies seeking to provide multi-channel support including email, live chat, and social media interactions.

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Jupyter videos

What is Jupyter Notebook?

More videos:

  • Tutorial - Jupyter Notebook Tutorial: Introduction, Setup, and Walkthrough
  • Review - JupyterLab: The Next Generation Jupyter Web Interface

Category Popularity

0-100% (relative to Zendesk and Jupyter)
Customer Support
100 100%
0% 0
Data Science And Machine Learning
Help Desk
100 100%
0% 0
Data Dashboard
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk and Jupyter

Zendesk Reviews

  1. Clunky & awful customer service

    Would give them 0/5 if I could!

    🏁 Competitors: HubSpot, Freshdesk
    👎 Cons:    Customer support|Ux/ui|Limited features

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Jupyter Reviews

Jupyter Notebook & 10 Alternatives: Data Notebook Review [2023]
Once you install nteract, you can open your notebook without having to launch the Jupyter Notebook or visit the Jupyter Lab. The nteract environment is similar to Jupyter Notebook but with more control and the possibility of extension via libraries like Papermill (notebook parameterization), Scrapbook (saving your notebook’s data and photos), and Bookstore (versioning).
Source: lakefs.io
7 best Colab alternatives in 2023
JupyterLab is the next-generation user interface for Project Jupyter. Like Colab, it's an interactive development environment for working with notebooks, code, and data. However, JupyterLab offers more flexibility as it can be self-hosted, enabling users to use their own hardware resources. It also supports extensions for integrating other services, making it a highly...
Source: deepnote.com
12 Best Jupyter Notebook Alternatives [2023] – Features, pros & cons, pricing
Jupyter Notebook is a widely popular tool for data scientists to work on data science projects. This article reviews the top 12 alternatives to Jupyter Notebook that offer additional features and capabilities.
Source: noteable.io
15 data science tools to consider using in 2021
Jupyter Notebook's roots are in the programming language Python -- it originally was part of the IPython interactive toolkit open source project before being split off in 2014. The loose combination of Julia, Python and R gave Jupyter its name; along with supporting those three languages, Jupyter has modular kernels for dozens of others.
Top 4 Python and Data Science IDEs for 2021 and Beyond
Yep — it’s the most popular IDE among data scientists. Jupyter Notebooks made interactivity a thing, and Jupyter Lab took the user experience to the next level. It’s a minimalistic IDE that does the essentials out of the box and provides options and hacks for more advanced use.

Social recommendations and mentions

Based on our record, Jupyter seems to be a lot more popular than Zendesk. While we know about 216 links to Jupyter, we've tracked only 7 mentions of Zendesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / over 1 year ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 2 years ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 2 years ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 3 years ago
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Jupyter mentions (216)

  • The 3 Best Python Frameworks To Build UIs for AI Apps
    Showcase and share: Easily embed UIs in Jupyter Notebook, Google Colab or share them on Hugging Face using a public link. - Source: dev.to / 2 months ago
  • LangChain: From Chains to Threads
    LangChain wasn’t designed in isolation — it was built in the data pipeline world, where every data engineer’s tool of choice was Jupyter Notebooks. Jupyter was an innovative tool, making pipeline programming easy to experiment with, iterate on, and debug. It was a perfect fit for machine learning workflows, where you preprocess data, train models, analyze outputs, and fine-tune parameters — all in a structured,... - Source: dev.to / 3 months ago
  • Applied Artificial Intelligence & its role in an AGI World
    Leverage versatile resources to prototype and refine your ideas, such as Jupyter Notebooks for rapid iterations, Google Colabs for cloud-based experimentation, OpenAI’s API Playground for testing and fine-tuning prompts, and Anthropic's Prompt Engineering Library for inspiration and guidance on advanced prompting techniques. For frontend experimentation, tools like v0 are invaluable, providing a seamless way to... - Source: dev.to / 5 months ago
  • Jupyter Notebook for Java
    Lately I've been working on Langgraph4J which is a Java implementation of the more famous Langgraph.js which is a Javascript library used to create agent and multi-agent workflows by Langchain. Interesting note is that [Langchain.js] uses Javascript Jupyter notebooks powered by a DENO Jupiter Kernel to implement and document How-Tos. So, I faced a dilemma on how to use (or possibly simulate) the same approach in... - Source: dev.to / 9 months ago
  • JIRA Analytics with Pandas
    One of the most convenient ways to play with datasets is to utilize Jupyter. If you are not familiar with this tool, do not worry. I will show how to use it to solve our problem. For local experiments, I like to use DataSpell by JetBrains, but there are services available online and for free. One of the most well-known services among data scientists is Kaggle. However, their notebooks don't allow you to make... - Source: dev.to / 12 months ago
View more

What are some alternatives?

When comparing Zendesk and Jupyter, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Looker - Looker makes it easy for analysts to create and curate custom data experiences—so everyone in the business can explore the data that matters to them, in the context that makes it truly meaningful.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Databricks - Databricks provides a Unified Analytics Platform that accelerates innovation by unifying data science, engineering and business.‎What is Apache Spark?

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Google BigQuery - A fully managed data warehouse for large-scale data analytics.