Software Alternatives, Accelerators & Startups

Zendesk VS CoinTracker

Compare Zendesk VS CoinTracker and see what are their differences

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
Visit Website

CoinTracker logo CoinTracker

The most trusted cryptocurrency tax and portfolio manager
  • Zendesk Landing page
    Landing page //
    2024-05-06
  • CoinTracker Landing page
    Landing page //
    2021-09-12

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

CoinTracker videos

How to file your cryptocurrency & bitcoin taxes with CoinTracker and TurboTax

More videos:

  • Review - Cryptocurrency Taxes 2020 Made Easy? (CoinTracker.io Interview)

Category Popularity

0-100% (relative to Zendesk and CoinTracker)
Customer Support
100 100%
0% 0
Crypto
0 0%
100% 100
Help Desk
100 100%
0% 0
Cryptocurrencies
0 0%
100% 100

User comments

Share your experience with using Zendesk and CoinTracker. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk and CoinTracker

Zendesk Reviews

  1. Clunky & awful customer service

    Would give them 0/5 if I could!

    🏁 Competitors: HubSpot, Freshdesk
    👎 Cons:    Customer support|Ux/ui|Limited features

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

CoinTracker Reviews

  1. Mixed emotions on this

    I have been using cointracker in 2021. Suddenly, six days ago, the system stopped posting my transactions. I was on the "free" program, and I intended to buy a program for tax purposes. After this problem. I will go elsewhere. Stopped pisting transaction with no indicated reason


14 Best Crypto Tax Software to Ease Your Calculation and Be Compliant
Similar to CyrptoTrader, CoinTracker lets you share the report with tax professionals. Subscription plans are based on transactions, and higher-level plans come with DeFi support as well.
Source: geekflare.com

Social recommendations and mentions

Based on our record, CoinTracker seems to be a lot more popular than Zendesk. While we know about 116 links to CoinTracker, we've tracked only 7 mentions of Zendesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 7 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: almost 2 years ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
View more

CoinTracker mentions (116)

  • Inter-wallet transfers showing up as Trades
    Thanks, but the AI is useless and when I get customer support they just ignore me or send a link to some page. This has been my experience with cointracker.io I already started to move everything to Koinly. Thanks though... Source: about 1 year ago
  • never ever dealt with a company like gemini before . TAXES are a mess because of them
    Have you tried cointracker.io or koinly.io? I don't know if they support Gemini. Crypto exchanges are weird with tax forms, doesn't make sense to me either but I think most of them only provide 1099misc. I'm probably not going to file anything crypto related with the IRS until crypto is actually regulated and exchanges create proper documentation. Source: over 1 year ago
  • Website or user list was hacked.
    That email was only used for cointracker.io no where in the history of the internet has that email been used anywhere else. If they got that email, they got others. Source: over 1 year ago
  • Daily General Discussion - January 20, 2023
    Cointracker.io for one but this feature is part of their paid subscription. Source: over 1 year ago
  • What does Coinbase want from me?
    If everything was legit you can use cointracker.io or koinly to gather all your transactions and provide them. Source: over 1 year ago
View more

What are some alternatives?

When comparing Zendesk and CoinTracker, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Koinly - Koinly is the easiest way to monitor your crypto activity & file your taxes.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

CoinTracking - All Coins, all Analyzes, all Calculations, all Charts and all Prices for Bitcoin, Litecoin...

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Accointing - A crypto tax tool with a portfolio tracking platform