Software Alternatives, Accelerators & Startups

Zendesk VS Callback24.io

Compare Zendesk VS Callback24.io and see what are their differences

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
Visit Website

Callback24.io logo Callback24.io

Callback24 – lead generation tool which helps acquiring new customers thanks to call-to-action (CTA) buttons. Use call recording and call tracking, analyse data, integrate with Google Analytics and with popular CRMs. Talk more – sell more!
  • Zendesk Landing page
    Landing page //
    2024-05-06
  • Callback24.io Landing page
    Landing page //
    2023-07-24

Callback24 is a tool which makes it easier for your client to contact you. In just 15 seconds your consultant gets a notification about a customer’s call. Answer up to 30% more phone calls thanks to call-to-action (CTA) buttons: widget, pop-up and exit pop-up. Find out the reasons why your clients contact you and improve the quality of customer service.

Callback24 offers:

  • + Callback
  • + Call-to-action buttons (CTA)
  • + Lead database
  • + Call tagging
  • + Conversion rate optimization
  • + Call recording, planning
  • + Statistics and reports
  • + Call tracking
  • + Open API
  • + Excellent quality of calls
  • + Integration with: Facebook Messenger, Facebook Lead Ads, Google Analytics, popular CRMs and more

Turn your website visitors into customers! Try Callback24 for FREE!

Callback24.io

$ Details
freemium $27.0 / Monthly
Platforms
Web Android iOS Wordpress Shopify Magento WooCommerce Salesforce Drupal Prestashop Facebook Messenger Facebook Pixel Facebook Lead Ads Google Analytics Shopelo Joomla Landingi Shoper Sote WebWave Bitrix24 Hubspot SALESmanago Smartsupp inFirma
Release Date
2019 January

Zendesk features and specs

No features have been listed yet.

Callback24.io features and specs

  • Lead Database: YES
  • Conversion Optimization Tool: YES
  • Open API: YES
  • Call tracking: YES
  • Callback: YES
  • facebook integration: YES
  • Google Analytics Integration: YES
  • facebook messenger integration: YES
  • Business Analytics: YES

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Callback24.io videos

No Callback24.io videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to Zendesk and Callback24.io)
Customer Support
100 100%
0% 0
Lead Generation
0 0%
100% 100
Help Desk
100 100%
0% 0
CRM
99 99%
1% 1

User comments

Share your experience with using Zendesk and Callback24.io. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk and Callback24.io

Zendesk Reviews

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Callback24.io Reviews

We have no reviews of Callback24.io yet.
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Social recommendations and mentions

Based on our record, Zendesk seems to be more popular. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 7 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: almost 2 years ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
View more

Callback24.io mentions (0)

We have not tracked any mentions of Callback24.io yet. Tracking of Callback24.io recommendations started around Apr 2022.

What are some alternatives?

When comparing Zendesk and Callback24.io, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Callpage - Turn website visitors into sales calls. Use CallPage and provide immediate free phone callback to your leads in 28 seconds.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Novocall - Novocall converts web visitors into sales calls in seconds.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

LiveCall - LiveCall is a callback software that enables users to talk by voice with people who are currently visiting a website in 25 seconds.