Zendesk Reviews

1. stu14

   11 months ago
   Clunky & awful customer service

   Would give them 0/5 if I could!

   🏁 Competitors: HubSpot, Freshdesk

   👎 Cons:    Customer support|Ux/ui|Limited features

Amazon EC2 Systems Manager Reviews

Zendesk mentions (7)

• The Ultimate Guide to Building Internal Tools in 2024

  Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / over 1 year ago

• is this scam

  That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 2 years ago

• [HELP] Can't log in to upload SSL due to expired SSL

  Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 2 years ago

• Special trick to get support for battery replacement ?

  Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 2 years ago

• Here's how I'd figure out the go-to-market for a Customer Support SaaS

  My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 3 years ago

Amazon EC2 Systems Manager mentions (17)

• Ensuring secure values by private keys in AWS (KMS, SSM, Secrets Manager)

  This "protection" layer of our sensitive value is based on the composition of two AWS services: Key Management Service is the one responsible for creating the private key which will be used to encrypt our value, then Secret Manager or System Manager: Parameters Store allow us to accomplish the same functionality but they differ on some caveats, since the chosen one will be used for saving the secured encrypted... - Source: dev.to / about 2 years ago

• 6 Best Practices for AWS Monitoring

  AWS Systems Manager is a service that allows you to manage and automate tasks across your AWS resources. One powerful feature of Systems Manager is the ability to set up automated remediation tasks, which can help you quickly resolve issues without manual intervention. For example, you can set up a remediation task that automatically restarts an EC2 instance if its CPU utilization exceeds a certain threshold. Source: about 2 years ago

• How to set up AWS Session Manager logging cross account

  Instead, it uses an SSM Agent. And this agent will register itself to the AWS Systems Manager. It will use the attached instance profile to do that. From that point on when you request a shell from the Session Manager. The agent will react on this response and establish the connection. - Source: dev.to / over 2 years ago

• Uncomplicating cloud Security — Foundations (Part 1)

  AWS Systems Manager: you can centralize access to VMs through the service and automate security patching using the tool also. - Source: dev.to / over 2 years ago

• AWS services for SREs

  You can find more about AWS Systems Manager here. - Source: dev.to / over 3 years ago