Software Alternatives & Reviews

x.ai on Slack VS Intercom

Compare x.ai on Slack VS Intercom and see what are their differences

x.ai on Slack logo x.ai on Slack

An AI scheduling assistant in Slack

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
  • x.ai on Slack Landing page
    Landing page //
    2023-09-13
  • Intercom Landing page
    Landing page //
    2023-07-05

x.ai on Slack videos

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Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Category Popularity

0-100% (relative to x.ai on Slack and Intercom)
Customer Support
1 1%
99% 99
Live Chat
3 3%
97% 97
CRM
1 1%
99% 99
Help Desk
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare x.ai on Slack and Intercom

x.ai on Slack Reviews

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Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.
10 best Manychat alternatives in 2024 (free & paid)
Intercom is a solution that provides a customer experience across automation and human support. You can use it to automate some repetitive customer questions and tasks, send proactive messages, free up your team, and save resources. Intercom lets you respond to customer inquiries in the channel they arise or the channel that they prefer.
Source: chatfuel.com
8 Best Usetiful Alternatives and Competitors That Are More Professional
But I have to point out that the features that Intercom does provide are very user-friendly and easy to use. If you are currently using Intercom’s messaging widget already, it is really easy to implement and use Product Tours and start decreasing churn rates.
Source: userguiding.com
Top 10 Lead Generation Agencies In 2023
Intercom is not like other lead generation companies; it provides a Conversational Relationship Platform to manage dealings with current and prospective customers. This is an exceptional instrument for connecting with website guests and transforming them into leads. Utilizing Intercom’s live chat and other tools, you can generate leads from your website.

Social recommendations and mentions

Based on our record, x.ai on Slack should be more popular than Intercom. It has been mentiond 9 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

x.ai on Slack mentions (9)

  • Starship will attempt a launch this weekend
    He's using Twitter / X to support his Grok AI. > A unique and fundamental advantage of Grok is that it has real-time knowledge of the world via the 𝕏 platform. Source: https://x.ai So I guess Tesla will collect all kinds of information from the streets, Starlink will collect (earth and space) information using satellites, and X will collect real-time information about what people are currently talking about. I... - Source: Hacker News / 5 months ago
  • Musk's XAI Debuts Grok AI Bot to Rival ChatGPT with Real-Time Twitter/X Data
    > Grok is being developed with data from Musk’s X, formerly Twitter, and is thus better informed on the latest developments than alternative bots with static datasets, the company’s website said https://x.ai/ It will be interesting to see some example interactions about live events. Would even loyal/heavy Twitter users think that an LLM trained on live Tweets is "better informed on the latest developments" -... - Source: Hacker News / 6 months ago
  • Grok
    Direct link to detailed product announcement: https://x.ai/ Link to early access: https://grok.x.ai/ which results in an error "Error :/ OAuth2 Login failed. Unfortunately, there was a problem connecting your account to the X API. We are working on a fix.". - Source: Hacker News / 6 months ago
  • Grok
    No race has begun. GPT 4 is so far ahead in everything. Even in their official metrics[1], and that reports official metrics for first version of GPT 4 from paper. People have ran the benchmarks again and found much better results like 85% HumanEval. It's like no one even thinks about comparing to GPT 4 and it is just reported as gold standard. [1]: https://x.ai/. - Source: Hacker News / 6 months ago
  • Grok
    Website is better, has technical information and much more detail and benchmarks. Claims performance between GPT-3.5 and GPT-4. https://x.ai/. - Source: Hacker News / 6 months ago
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Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: about 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
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What are some alternatives?

When comparing x.ai on Slack and Intercom, you can also consider the following products

Drift - A messaging app that helps you grow your business.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Birdeye - #1 most trusted reputation and customer experience platform for local business

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Helpshift - Helpshift is an in-game customer support platform that enables mobile apps to improve customer experience, drive higher ratings and increase retention.

Userlike - Userlike is free live chat software for website and mobile support.