Software Alternatives, Accelerators & Startups

WP Mail SMTP VS Intercom

Compare WP Mail SMTP VS Intercom and see what are their differences

WP Mail SMTP logo WP Mail SMTP

WP Mail SMTP is an online platform that facilitates users with multiple facilitation.

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
  • WP Mail SMTP Landing page
    Landing page //
    2023-08-18
  • Intercom Landing page
    Landing page //
    2023-07-05

Intercom

Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Ciaran Lee
Employees
500 - 999

WP Mail SMTP videos

WP Mail SMTP v3.4 Announcement - Introducing SendLayer

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Category Popularity

0-100% (relative to WP Mail SMTP and Intercom)
Development
100 100%
0% 0
Customer Support
0 0%
100% 100
Email Marketing
100 100%
0% 0
CRM
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare WP Mail SMTP and Intercom

WP Mail SMTP Reviews

11 Sendgrid Alternatives For Your Business Email
For Websites running on WordPress, WP Mail SMTP happens to be the most popular delivery service for emails. You can use this tool as an alternative for Sendgrid. Most importantly, users can integrate it seamlessly with popular email marketing services. In the process, they can dispatch thousands of emails in quick time to their targeted users.

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.

Social recommendations and mentions

Based on our record, WP Mail SMTP should be more popular than Intercom. It has been mentiond 15 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

WP Mail SMTP mentions (15)

  • Ask HN: What is the best WordPress plugin for transactional email service?
    Are you looking to send emails through the server directly ? You should never do that. Instead, you first need to choose an SMTP provider (mailgun, postmark etc) and then use a WOrdPress plugin that can use that SMTP. I highly suggest using this one : https://wordpress.org/plugins/wp-mail-smtp/. - Source: Hacker News / 10 months ago
  • Google tells me I have 3k+ WP form entries, but I don't see any in my mailbox. All spam?
    I suggest a plugin like WP Mail SMTP (https://wordpress.org/plugins/wp-mail-smtp/) and set up the website to send email using SMTP. Source: about 1 year ago
  • Problem with system mail going to junk / spam. Outlook cannot verify identity of sender.
    Typically you'd need to be making sure your site is configured to send email through your actual mail server, using something like WP Mail SMTP. Source: over 1 year ago
  • [HELP] Issues with sending emails - looking for Gmail plugin
    My organization, a non-profit, uses Gsuite for email, so I'm thinking sending via that server might be all around a better idea. I see WP Mail SMTP by WPForms – The Most Popular SMTP and Email Log Plugin and some others in the plugin repository that look like they might do what I'm looking for. Source: almost 2 years ago
  • Sendinblue vs. Sendgrid (or other SMTP servers), what is your choice for low volume, high importance?
    I also want to recommend the WP Mail SMTP plugin. It makes setting up email really easy, including swapping out email services. I'm not sure how you'd integrate it into a custom app, but I'm sure it can be done. Source: almost 2 years ago
View more

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

What are some alternatives?

When comparing WP Mail SMTP and Intercom, you can also consider the following products

turboSMTP - turboSMTP is a reliable, powerful, easy-to-use SMTP server that maximizes the deliverability of all...

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

SMTP - SMTP provides scalable affordable email infrastructure for all your sending needs.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Google Workspace - Google's encompassing suite of cloud-based business apps.

Drift - A messaging app that helps you grow your business.