Software Alternatives, Accelerators & Startups

WinSCP VS Freshdesk

Compare WinSCP VS Freshdesk and see what are their differences

WinSCP logo WinSCP

WinSCP is an open source free SFTP client and FTP client for Windows.

Freshdesk logo Freshdesk

Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
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  • WinSCP Landing page
    Landing page //
    2021-09-12
  • Freshdesk Landing page
    Landing page //
    2022-01-28

WinSCP videos

WinSCP review

More videos:

  • Review - WinSCP 5.1 - review by SoftPlanet
  • Review - Review hosting - webhostingpad - SFTP WinSCP FTP Client

Freshdesk videos

Best Free Helpdesk Ticket System - Freshdesk Setup Tutorial, How I Use It, Why You Should....

More videos:

  • Demo - Freshdesk Mint Demo: Understanding the basics of the helpdesk
  • Review - Freshdesk Mint Overview
  • Review - Freshdesk Review: Is It Good?
  • Review - Freshdesk vs Zendesk: Choosing Between the Leaders on the Market
  • Review - Freshdesk Review: Client Friendly Ticketing System
  • Review - Freshdesk Review 2022 | Best Customer Service Software
  • Review - Freshdesk Review

Category Popularity

0-100% (relative to WinSCP and Freshdesk)
FTP Client
100 100%
0% 0
Customer Support
0 0%
100% 100
File Transfer
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare WinSCP and Freshdesk

WinSCP Reviews

10 Best PuTTY Alternatives To Try in 2024
If you’re on a Windows computer and want a safe way to transfer files, WinSCP is a great choice.
10 Best PuTTY Alternatives for SSH Remote Connection
The WinSCP is a Windows-based file transfer utility that allows free connecting and transfer of files remotely between Windows and Linux devices. The utility tool is an open-source product using the exclusive SCP protocol.
Source: www.tecmint.com
Top 12 BEST SSH Clients For Windows – Free PuTTY Alternatives
WinSCP is used for file transfers. It provides basic file manager functionality. It has scripting capabilities. This SFTP client and FTP client provide functionalities for copying a file between a local computer and remote servers. It makes use of FTP, FTPS, SCP, SFTP, WebDAV or S3 file transfer protocols.
10 Best FTP Clients for WordPress Users (Mac and Windows)
WinSCP isn’t an option for Mac or Linux users. It makes sense for those who want a strictly Windows-based FTP client. We like it mostly for the simplicity of the interface. If you only want the basic necessities, WinSCP looks like a good option for you.
Source: kinsta.com
7 Best FileZilla Alternatives to Use in 2022
WinSCP is one of the popular and best FTP Client used for Windows. To update files via a remote computer, use the SFTP via SSH client or as an FTP. There are command-line capabilities, an internal text editor to update the files remotely.
Source: techdator.net

Freshdesk Reviews

  1. Does what it says on the box

    Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

    My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

    🏁 Competitors: HelpScout, Zendesk
    👍 Pros:    Straightforward|Free basic plan
    👎 Cons:    Missing a feature

10 Best Freshdesk Alternatives for Businesses in 2024
Certainly, Freshdesk can prove beneficial for specific businesses, but it may not be suitable for everyone. The extensive list of features, while initially appealing, presents a major challenge, as most teams only utilize a handful of specialized capabilities, rendering the rest unnecessary.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If you’re in the market for help desk software, you’ve probably heard of Freshdesk — or maybe you’re already using it. Whatever the case, you might not be aware of how Freshdesk’s competitors compare.
Top 13 Freshdesk alternatives and competitors for 2024
Freshworks offers a suite of cloud-based tools that includes Freshdesk, its customer support software. Freshdesk allows businesses to manage customer requests and handle issues with its ticketing system. It supports multiple channels, like email, phone, and chat. Teams can automate ticket assignments and set automatic email notifications to notify customers of changes to...
Source: www.zendesk.com
alternatives to Tawk.to - Tiledesk Free Live Chat
Freshdesk is a powerful customer service software that offers Freshchat. It is among the best alternatives to Tawk.to, which provides other tools too, and indeed it is an all-inclusive tool in the customer service industry. Like Tawk.to, it doesn’t support on-premise and is not open-source, but it supports automation and many helpful integrations like WhatsApp and Facebook...
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Some features offered by Freshdesk include automated workflows and field service management. It’s also a metric-rich platform that provides useful reports. Of course, it offers live chat but also ticketing, email, and phone support. The AI-powered chatbot is well-regarded by customers, but some of its other features are even more widely appreciated.
Source: www.tidio.com

Social recommendations and mentions

Based on our record, WinSCP should be more popular than Freshdesk. It has been mentiond 63 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

WinSCP mentions (63)

  • Microsoft CTO: "Thoughts on OpenAI" (2019)
    > I don't know a single techie person who uses Windows (other than for gaming) I'd say that Windows actually has some nice software, like MobaXTerm: https://mobaxterm.mobatek.net/ which in my eyes is better than Remmina or pretty much anything I've found on nix, short of just running the same thing on Wine. WinSCP is also pretty cool, albeit nothing particularly special: https://winscp.net/eng/index.php PowerToys... - Source: Hacker News / about 1 month ago
  • How to Setup a Minecraft Server on Ubuntu: A Step-by-Step Guide
    You may choose to download the files locally and then upload them to your server using another client like WinSCP or FileZilla, but the simplest way would be to use wget with the download link as below:. - Source: dev.to / 5 months ago
  • Beyond WinSCP: Updating Servers with C# and DevExpress in DevOps🚀
    In this article, we will explore a DevOps approach that goes beyond conventional file transfer tools like WinSCP. Check here for how to set up WinSCP. Our focus will be on leveraging the capabilities of C# and the DevExpress Framework to not only update servers efficiently but also to orchestrate a seamless and automated deployment process. - Source: dev.to / 6 months ago
  • Best secure and encrypted cloud service?
    For a secure cloud storage setup, I use Cryptomator, accessible at https://cryptomator.org/, on my Android device, and Mountain Duck, available at https://mountainduck.io/, on my desktop. This configuration enables me to choose my own storage provider on a pay-as-you-go basis. My preferred storage provider is S3, mainly because it facilitates easy backup of cloud files on my NAS or via tools such as WinSCP, which... Source: almost 1 year ago
  • I made a miyoogamelist and image exporter for Launchbox
    Download and install [Python](https://www.python.org/ftp/python/3.6.3/python-3.6.3.exe) Choose All Users and add it to your Path Open cmd, and type 'pip install Pillow' Download the attached file and edit it accordingly (specify your LaunchBox folder, desired output folder and platforms) Run 'python launchbox\_retropie\_export.py' Transfer the files to your Pi using... Source: about 1 year ago
View more

Freshdesk mentions (12)

  • Moog support?
    When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago
  • CMS with ticketing support
    What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago
  • Need help picking a ticketing system
    Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
  • Beware, read carefully and make conclusions
    Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
  • What Ticket Systems do ya'll use?
    We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
View more

What are some alternatives?

When comparing WinSCP and Freshdesk, you can also consider the following products

FileZilla - FileZilla is an FTP, or file transfer protocol, client. It lets individuals transfer single files or batches to a web server. For many years, FTP was the standard for website design. Read more about FileZilla.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Cyberduck - A libre FTP, SFTP, WebDAV, S3, Backblaze B2, Azure & OpenStack Swift browser.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Forklift - The most advanced dual pane file manager and file transfer client for macOS.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!