Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, Forklift should be more popular than Freshdesk. It has been mentiond 32 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 6 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
Forklift (https://binarynights.com/) and Path Finder (https://www.cocoatech.io/) are the two big ones I think. - Source: Hacker News / about 2 months ago
If you're on Mac, you might also want to try Forklift – by coincidence, they just release major version 4 yesterday. https://binarynights.com/. - Source: Hacker News / 9 months ago
There are couple which will have two panels by default, but in my opinion, ForkLift is very native macOS commander-like app -- https://binarynights.com. - Source: Hacker News / 9 months ago
Forklift is what I use though never with that many files in a single directory. I know I have used it for ones that had 1000+ files with no slowness. It has a free trial so give it a try. Source: about 1 year ago
Heh, I've been there as well a decade ago when switching from windows to macos. Far manager was also the first program I'd also install on any box. I can assure you, this will eventually pass :) To be fair, far is also not a match to modern file browsers like https://binarynights.com (forklift), especially if you need s3 integration etc. - Source: Hacker News / about 1 year ago
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