Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, Wikipedia seems to be a lot more popular than Freshdesk. While we know about 127 links to Wikipedia, we've tracked only 12 mentions of Freshdesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Does anyone have any suggestions for fixing an issue I've been having with the Wikiwand extension? I haven't been able to get the link previews working the way they used to, and it's super frustrating and annoying when it works with the regular wikipedia.org page just fine. I'm unaware of any other extensions that I have that would be interacting (and I've tried on MS Edge with the same issue). Example pics... Source: 7 months ago
Without there being any client connected to the AP, it independently carries out DNS queries (Type: A, Plain DNS) to two addresses every few seconds (!): amazon.com and wikipedia.org. Source: 8 months ago
However some good came from this as we see from wikipedia.org. Source: 12 months ago
This list was compiled by charles webster baer on june 11 , 2023 using information from wikipedia.org. Source: 12 months ago
Forgive me if this is a exhausting question, but I did search both this and r/Portland and didn't find many answers. Anyway, for the past few years I've been juggling moving to Portland (or Denver) against how comfortable I am now. I love (LOVE) the weather here (barring anytime it's 110 or higher), but to my surprise Portland is reasonably temperate. (At least from what I see on weather.com and wikipedia.org) A... Source: 12 months ago
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 6 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
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