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WhiteSmoke VS Freshdesk

Compare WhiteSmoke VS Freshdesk and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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WhiteSmoke logo WhiteSmoke

WhiteSmoke software products for writing and language. WhiteSmoke is a grammar checker, spell checker, style checker and more - in a single package. Also featuring translation software and English video courses.

Freshdesk logo Freshdesk

Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
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  • WhiteSmoke Landing page
    Landing page //
    2022-03-29
  • Freshdesk Landing page
    Landing page //
    2022-01-28

WhiteSmoke videos

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Whitesmoke Vs Grammarly | What's the Best Grammar Checker in 2020?

More videos:

  • Review - Grammarly vs WhiteSmoke vs Ginger - What's the Best Grammar Checker in 2020?
  • Review - Whitesmoke Review....

Freshdesk videos

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Best Free Helpdesk Ticket System - Freshdesk Setup Tutorial, How I Use It, Why You Should....

More videos:

  • Demo - Freshdesk Mint Demo: Understanding the basics of the helpdesk
  • Review - Freshdesk Mint Overview
  • Review - Freshdesk Review: Is It Good?
  • Review - Freshdesk vs Zendesk: Choosing Between the Leaders on the Market
  • Review - Freshdesk Review: Client Friendly Ticketing System
  • Review - Freshdesk Review 2022 | Best Customer Service Software
  • Review - Freshdesk Review

Category Popularity

0-100% (relative to WhiteSmoke and Freshdesk)

WhiteSmoke

Freshdesk

Grammar Checker
100 100%
Grammar Checker
0% 0
Customer Support
0 0%
Customer Support
100% 100
Spell Checker
100 100%
Spell Checker
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

Share your experience with using WhiteSmoke and Freshdesk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare WhiteSmoke and Freshdesk

WhiteSmoke Reviews

AI Proofreaders: What They Are & What The Top Tools Are
WhiteSmoke has gained the respect of many writers and business people. This AI proofreader does not only check for spelling and punctuation errors. It goes beyond that. WhiteSmoke also checks for style mistakes and suggests words better suited for a sentence.
Source: pdf.wondershare.com
17 Plagiarism-Checking Alternatives to Turnitin
When checking for plagiarism, WhiteSmoke compares your document with online content but not academic databases. In my experience, it gave too many false positives to be useful. For example, when checking my test document, it said both the phrase “Google Docs support” and the single word “punctuation” were plagiarized, which is ridiculous.
Source: www.softwarehow.com
15 Grammarly Alternatives to Fix Your Writing Mistakes in 2021 ( Spelling, Punctuation, and More)
In addition to that, it has a grammar checker, style checker, translator, plagiarism checker, punctuation checker, WhiteSmoke anywhere, and WhiteSmoke writer.
Source: www.internetically9.com
Top 5 Free Copyscape Alternatives to Fight Plagiarism
Whitesmoke combines plagiarism checking along with grammar correction to create a handy tool. It checks your content for plagiarism by matching it to many sources and corrects grammatical mistakes as well. It employs a unique color-coding scheme that highlights different issues in different colors. That is why this is another great tool for students and professors. It also...
Source: www.bloggercage.com
11 Grammarly Alternatives That a Smart Writer Needs to Know (Updated May 2020)
Another formidable Grammarly competitor is WhiteSmoke (WS), which you can plug into browsers, MS-Office, and macOS Sierra. The application has garnered excellent reviews for its pocket-friendly models and robust features.
Source: shanebarker.com

Freshdesk Reviews

  1. Does what it says on the box

    Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

    My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

    🏁 Competitors: HelpScout, Zendesk
    👍 Pros:    Straightforward|Free basic plan
    👎 Cons:    Missing a feature
10 Best Freshdesk Alternatives for Businesses in 2024
Certainly, Freshdesk can prove beneficial for specific businesses, but it may not be suitable for everyone. The extensive list of features, while initially appealing, presents a major challenge, as most teams only utilize a handful of specialized capabilities, rendering the rest unnecessary.
Source: www.bolddesk.com
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If you’re in the market for help desk software, you’ve probably heard of Freshdesk — or maybe you’re already using it. Whatever the case, you might not be aware of how Freshdesk’s competitors compare.
Source: www.helpscout.com
Top 13 Freshdesk alternatives and competitors for 2024
Freshworks offers a suite of cloud-based tools that includes Freshdesk, its customer support software. Freshdesk allows businesses to manage customer requests and handle issues with its ticketing system. It supports multiple channels, like email, phone, and chat. Teams can automate ticket assignments and set automatic email notifications to notify customers of changes to...
Source: www.zendesk.com
alternatives to Tawk.to - Tiledesk Free Live Chat
Freshdesk is a powerful customer service software that offers Freshchat. It is among the best alternatives to Tawk.to, which provides other tools too, and indeed it is an all-inclusive tool in the customer service industry. Like Tawk.to, it doesn’t support on-premise and is not open-source, but it supports automation and many helpful integrations like WhatsApp and Facebook...
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Some features offered by Freshdesk include automated workflows and field service management. It’s also a metric-rich platform that provides useful reports. Of course, it offers live chat but also ticketing, email, and phone support. The AI-powered chatbot is well-regarded by customers, but some of its other features are even more widely appreciated.
Source: www.tidio.com

Social recommendations and mentions

Based on our record, Freshdesk seems to be more popular. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

WhiteSmoke mentions (0)

We have not tracked any mentions of WhiteSmoke yet. Tracking of WhiteSmoke recommendations started around Mar 2021.

Freshdesk mentions (12)

  • Moog support?
    When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago
  • CMS with ticketing support
    What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 6 months ago
  • Need help picking a ticketing system
    Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
  • Beware, read carefully and make conclusions
    Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
  • What Ticket Systems do ya'll use?
    We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
View more

What are some alternatives?

When comparing WhiteSmoke and Freshdesk, you can also consider the following products

Grammarly - Clear, effective, mistake-free writing everywhere you type.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

LanguageTool - Free proofreading tool for OpenOffice, LibreOffice, Firefox, and Chrome.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Ginger - Powerful and effortless desktop & mobile solutions for improving your writing and productivity. Ginger Software is your personalized editor - everywhere you go.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

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