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When I Work VS ScreenConnect

Compare When I Work VS ScreenConnect and see what are their differences

When I Work

When I Work is an employee scheduling and communication app using the web, mobile apps, text messaging, social media, and email.

Rating
0 reviews
Alternatives Is it good?
ScreenConnect

ScreenConnect is a mobile app that allows you to instantly connect with another system from anywhere with a connection to the internet. The software not only comes in a mobile app, but it has a desktop version as well for complete coverage.

Rating
0 reviews
Alternatives Is it good?
Status.io
Status.io is a hosted status page platform for incident communication and uptime monitoring. Keep your customers informed with real-time status updates, maintenance alerts, and transparent system notifications. sponsored
Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Which is more popular?

Based on our record, When I Work seems to be more popular. It has been mentioned 6 times since March 2021.

social mentions
6 vs 0
Employee Scheduling popularity
100% vs 0%
alternatives listed
240+ vs 137

Base details

Website, pricing, platforms and company facts side by side.

When I Work
ScreenConnect
Website wheniwork.com screenconnect.com
Pricing
Official pricing
—
Listed in
Employee Scheduling Time Tracking Time Management Work Collaboration +1
Remote Desktop Monitoring Tools Log Management Remote PC Access +1

Features and specs

What each product offers, as listed by its team.

When I Work 5 features
ScreenConnect 6 features
  • User-Friendly Interface
    When I Work offers a clean, intuitive interface that both employers and employees find easy to navigate, making scheduling and communication straightforward.
  • Mobile Accessibility
    The mobile app allows employees to check schedules, request time off, and communicate from anywhere, enhancing flexibility and accessibility.
  • Efficient Scheduling
    Automated scheduling features help managers save time by quickly creating and adjusting schedules based on employee availability and business needs.
  • Time Tracking Integration
    When I Work integrates time tracking and attendance, simplifying payroll processes and ensuring accurate timekeeping.
  • Employee Management
    The platform supports streamlined employee management with tools for communication, task assignment, and shift reminders.

Possible disadvantages

  • Cost
    While powerful, When I Work can be relatively expensive, especially for smaller businesses with tight budgets.
  • Limited Customization
    Some users have reported that the software offers limited customization options for specific business needs and scheduling intricacies.
  • Learning Curve
    Although generally user-friendly, some features may have a learning curve for new users, particularly those who are not tech-savvy.
  • Customer Support
    While adequate, some users have experienced delays or difficulties in getting timely support from the customer service team.
  • Feature Limitations in Basic Plan
    The basic plan may not include all the advanced features, requiring an upgrade to access the full range of functionalities.
  • Comprehensive Features
    ConnectWise Control offers a wide array of tools for remote support, access, and meetings, making it suitable for various business needs.
  • Excellent Performance
    The platform is known for its high performance, providing stable and reliable connections that are essential for effective remote support.
  • Customization
    Users can customize the interface and functionalities to suit their specific requirements, making the tool highly versatile.
  • Cross-Platform Support
    Supports multiple operating systems including Windows, macOS, Linux, iOS, and Android, offering broad usability.
  • Security
    Provides robust security features such as two-factor authentication, SSL protocols, and role-based access controls which help to protect sensitive data.
  • Scalability
    The solution can easily scale according to the size of the business, from small enterprises to large corporations.

Possible disadvantages

  • Cost
    Can be expensive for small businesses or startups, especially when compared to other remote access solutions.
  • Learning Curve
    New users may find the interface complex and may require some time to fully understand all the features and functionalities.
  • Resource Intensive
    The software can be resource-intensive, which might affect performance on older or less powerful machines.
  • Occasional Connectivity Issues
    Though generally reliable, there are occasional reports of connectivity drops which can disrupt remote sessions.
  • Limited Free Version
    The free version offers limited features and functionality, making it less appealing for businesses needing more robust capabilities.

Analysis

An editorial look at what each product does well and who it suits.

When I Work
ScreenConnect

Overall verdict

  • When I Work (wheniwork.com) is generally considered a good scheduling and workforce management tool.

Why this product is good

  • When I Work is praised for its user-friendly interface, ease of scheduling, and communication features that streamline shift management. It offers time tracking, team messaging, and integration capabilities to assist in simplifying workforce operations.

Recommended for

    When I Work is recommended for small to medium-sized businesses looking for an efficient and intuitive platform to manage employee schedules, track time, and facilitate communication between team members. It is particularly useful for industries such as retail, healthcare, hospitality, and restaurant services where shift work is common.

Overall verdict

  • Overall, ScreenConnect is regarded as a strong solution for businesses seeking effective remote support tools, particularly because of its comprehensive feature set and ability to streamline remote interactions securely and efficiently.

Why this product is good

  • ScreenConnect, now known as ConnectWise Control, is considered a good remote support and access tool due to its robust features, such as reliable remote desktop connection capabilities, strong security protocols, and easy integration with other IT management tools. The platform offers a user-friendly interface, customizable branding, and a high degree of scalability, making it suitable for businesses of various sizes. Additionally, it supports a wide range of operating systems and devices, ensuring flexibility in providing or receiving support.

Recommended for

    ScreenConnect is recommended for IT professionals, managed service providers (MSPs), and businesses looking to enhance their remote support capabilities. It is particularly beneficial for those who require remote troubleshooting, system administration, and access to unattended machines. It's also suitable for organizations that need to provide consistent, reliable remote support to a geographically dispersed workforce or client base.

Videos

Walkthroughs and reviews on video.

When I Work 2 videos + Add
ScreenConnect 5 videos + Add

Digital Unboxing: When I Work

More videos

  • - When I Work - Review and Edit Timesheets

Connectwise Control Screenconnect MSP Remote Support Tool 2020 Review

More videos

  • - ConnectWise Control Demo: General Setup
  • - ConnectWise Control: 2019.0 Feature Preview
  • - ScreenConnect Remote Support Software Review
  • - ScreenConnect ConnectWise Control Honest Review: Unveiling My User Experience

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
When I Work
ScreenConnect
100% 100%
Employee Scheduling
0% 0%
0% 0%
Remote Desktop
100% 100%
100% 100%
Time Tracking
0% 0%
0% 0%
Monitoring Tools
100% 100%

User comments

Share your experience with using When I Work and ScreenConnect. For example, how are they different and which one is better?

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Reviews and articles

External articles and on-site reviews we used to compare the two products.

When I Work no reviews yet
ScreenConnect no reviews yet
  • The 9 Best Paid and Free WhenIWork Alternatives
    everhour.com · Jun 2023

    Whether you’ve grown tired of When I Work or are looking to change things up and see if there’s an app that’s better out there – then this article is for you. In just a moment, we will walk you through nine different...

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Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

When I Work 6 mentions
ScreenConnect 0 mentions
  • Employee calendars that all super admins have access to
    How are the users accessing these calendars if you don't create accounts for them? What you probably want is a work scheduling service like when I work: https://wheniwork.com. Source: over 3 years ago
  • Volunteer schedule with varying hours
    You could try something like this: https://wheniwork.com. Source: about 4 years ago
  • Labour as a percentage of sales.
    I record all of our takings through a spreadsheet and from this I add our takings into wheniwork.com and get my labour as a percentage of sales. Source: about 5 years ago

View more

Tracking ScreenConnect since Mar 2021.

Alternatives to When I Work and ScreenConnect

When comparing When I Work and ScreenConnect, you can also consider the following products.

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