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webCRM VS Freshsales CRM

Compare webCRM VS Freshsales CRM and see what are their differences

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Sales pipeline software that gets you organized. Helps you focus on the right deals, so easy to use that salespeople just love it. Great for small teams. featured
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webCRM logo webCRM

The simple CRM to power your business growth.

Freshsales CRM logo Freshsales CRM

A full-fledged CRM for high-velocity sales teams.
  • webCRM Landing page
    Landing page //
    2023-05-12
  • Freshsales CRM Landing page
    Landing page //
    2024-05-06

webCRM features and specs

  • User-Friendly Interface
    webCRM offers an intuitive and clean user interface, making it easy for users, even those with limited technical skills, to navigate and utilize the platform efficiently.
  • Customization
    The platform allows for extensive customization options, enabling businesses to tailor it to their specific needs and workflows.
  • Integration Capabilities
    webCRM can seamlessly integrate with a variety of other software and tools, including email services, marketing automation platforms, and ERP systems.
  • Mobile Accessibility
    The service provides mobile applications that allow users to access CRM functionalities on the go, ensuring flexibility and greater productivity.
  • Customer Support
    webCRM offers robust customer support including tutorials, live chat, and email support, ensuring users can get assistance when needed.

Possible disadvantages of webCRM

  • Cost
    webCRM can be relatively expensive, especially for small businesses or startups with limited budgets.
  • Complexity in Advanced Features
    While the user interface is generally user-friendly, some of the more advanced features can be complex and require a substantial learning curve.
  • Performance Issues
    Users have reported occasional performance issues, particularly with large datasets or complex queries, which can slow down the system.
  • Limited Offline Access
    webCRM relies heavily on internet connectivity, so users may face limitations when trying to access features offline.
  • Customization Limitations
    Although customization options are extensive, they can sometimes be restricted by the platform's inherent limitations, which may not fulfill every specific business requirement.

Freshsales CRM features and specs

  • Ease of Use
    Freshsales CRM has an intuitive and user-friendly interface that allows users to navigate through the system with minimal training.
  • Customization
    Offers extensive customization options for fields, pipelines, and workflows, allowing businesses to tailor the CRM to their specific needs.
  • Integrations
    Seamlessly integrates with a variety of other software and tools, including email, calendar, and marketing automation platforms.
  • Automation
    Provides robust automation features, enabling users to automate repetitive tasks and workflows, which increases efficiency.
  • Communication Tools
    Includes built-in communication tools such as email, phone, and chat, allowing for centralized communication within the CRM.
  • Reporting and Analytics
    Offers powerful reporting and analytics tools that help users make data-driven decisions by providing insights into sales performance and customer interactions.
  • Affordable Pricing
    Provides a range of pricing plans, including a free tier, making it accessible for small and medium-sized businesses.
  • Mobile App
    Features a mobile application that lets users access and manage their CRM data on the go.

Analysis of webCRM

Overall verdict

  • webCRM is considered a good choice for businesses looking for an effective and flexible CRM system. It is particularly praised for its adaptability and the capability to tailor it to specific business needs, making it a suitable option for companies that require personalized solutions.

Why this product is good

  • webCRM is regarded as a solid CRM solution due to its user-friendly interface, customizable features, and robust integration capabilities. It is designed to improve customer relationship management by streamlining processes like contact management, sales tracking, and communication. It also offers good support and flexibility for businesses of varying sizes.

Recommended for

    webCRM is recommended for small to medium-sized businesses seeking a CRM that can be easily customized and scaled. It is also ideal for companies that need strong integration features to connect with other software solutions and who value customer support and user training resources.

Analysis of Freshsales CRM

Overall verdict

  • Freshsales CRM is generally well-regarded for its ease of use and comprehensive functionality. It is considered a strong contender in the CRM market, particularly for small to medium-sized businesses looking for an all-in-one solution.

Why this product is good

  • Freshsales CRM is often considered a good choice for businesses due to its intuitive user interface, robust features, and seamless integration with other Freshworks products. It offers automation tools, AI-powered insights, and customization options that help streamline the sales process and increase efficiency.

Recommended for

    Freshsales CRM is recommended for small to medium-sized businesses, sales teams looking for an easy-to-use platform with extensive features, and companies that are already using other products within the Freshworks ecosystem.

webCRM videos

+ Add

webCRM in 2 minutes

More videos:

  • Review - webCRM in 3 minutes
  • Tutorial - User Tutorial Series - WebCRM Overview

Freshsales CRM videos

+ Add

Freshsales CRM Tool Review, Pricing, and Features

More videos:

  • Demo - Freshsales CRM Demo
  • Demo - Freshsales CRM Demo | Freshsales Explained in Under 7 Minutes
  • Tutorial - FreshSales CRM Tutorial in 2024: How To Use FreshWorks CRM
  • Review - Freshsales CRM Honest Review - Watch Before Using
  • Demo - Freshsales CRM Demo & Full Overview

Category Popularity

0-100% (relative to webCRM and Freshsales CRM)

webCRM

Freshsales CRM

CRM
1 1%
CRM
99% 99
Sales
1 1%
Sales
99% 99
Sales Workflow
100 100%
Sales Workflow
0% 0
CRM Platforms
0 0%
CRM Platforms
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare webCRM and Freshsales CRM

webCRM Reviews

We have no reviews of webCRM yet.
Be the first one to post

Freshsales CRM Reviews

Top 21 Salesforce’s Competitors and Alternatives
Freshworks offers Freshsales, an AI-enabled solution for sales. This cloud-based platform provides lead scoring, phone, and email communications, and activity capturing. Although Freshsales can meet the needs of businesses of all sizes, it is best suited for SMBs.
Source: bstrategyhub.com
14 Best Copper CRM Alternatives to Use in 2022
Freshsales is a reliable Copper alternative that can help you grow your business. This sales-focused CRM solution provides you the capabilities to optimize your sales cycle and maximize your revenue. Freshsales helps automate time-consuming tasks so you can focus more on forming stronger relationships with your customers. It unifies customer data to help you get complete...
Source: www.bigcontacts.com
8 Best CRM for eCommerce Business in 2019
Freshsales has made a name for itself in the CRM user experience department, with its simple and easy-to-use interface. But that’s not all Freshsales CRM does. It does away with the need for bulky setup procedures and integrations that take hours to be up and running. It collates all the functions of a legacy CRM system and gives eCommerce firms a dynamic solution to manage...
Source: www.softwaresuggest.com
Looking for a Salesforce alternative?
Try Freshworks CRM (formerly Freshsales)—one of the best Salesforce alternatives that costs less and scales with you as you grow.
Source: www.freshworks.com

Social recommendations and mentions

Based on our record, Freshsales CRM seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

webCRM mentions (0)

We have not tracked any mentions of webCRM yet. Tracking of webCRM recommendations started around Mar 2021.

Freshsales CRM mentions (1)

  • Freshworks MarketPlace apps using JavaScript Frameworks
    This template will show you how to build apps that uses the Customer data from the CRM product of Freshworks called Freshsales. This sample app will showcase the various apis and interfaces you can use to interface with the CRM product. If you are not familiar with these apis or if your are just starting to build an app using the CRM capabilities, this is the starter template you should be using. - Source: dev.to / over 3 years ago

What are some alternatives?

When comparing webCRM and Freshsales CRM, you can also consider the following products

Pipedrive - Sales pipeline software that gets you organized. Helps you focus on the right deals, so easy to use that salespeople just love it. Great for small teams.

Zoho CRM - Omnichannel CRM for Businesses of all sizes

Insightly - Insightly is the easy, powerful and affordable online Customer Relationship & Project Management Software used by over 400,000 small businesses world wide

Engage CRM PRO - The Ultimate CRM Platform for Distributors

Copper - Copper (formerly ProsperWorks) is easy-to-use customer relationship management for small businesses. Capture contacts and sales leads direct from Gmail with our simple CRM.

Capsule CRM - Online hosted CRM system for individuals, small businesses and sales teams wanting a simple, effective and affordable solution.

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