Web.com Reviews

Zendesk Reviews

1. stu14

   4 days ago
   Clunky & awful customer service

   Would give them 0/5 if I could!

   🏁 Competitors: HubSpot, Freshdesk

   👎 Cons:    Customer support|Ux/ui|Limited features

Web.com mentions (46)

• New site redirect

  Hi all, I'm building a new site via Google Sites to replace my pre-existing web.com site. I would like the URL to remain the same. What do I need to do to redirect to the new Google Site once finished? Thanks in advance! Source: 7 months ago

• Just bought a domain name, how do I connect it to my html code?

  I'm not sure how to connect the html code to the domain name? I don't see an interface from web.com (purchasing site) other than their expensive website building packages. I don't want to pay that amount for developing the website as the point is to code the entire thing by hand. Source: 9 months ago

• Worst revival to make with?

  Web (yes I'm not kidding its web.com). Source: 11 months ago

• Google Domains is going away, now owned by SquareSpace. Well that sucks.

  A good analogy is to look at Network Solutions. It's a horrible company that is owned by web.com. Web.com only cares about sales and marketing. The registrar aspects just a path to cross-sell you on bullshit services. Source: 12 months ago

• Google domains closing, selling all assets and domains to Squarespace!

  This sucks. What I liked about Google Domains is that price remained the same year after year. Most registers are owned by a couple companies (web.com or something?) and every renewal it is some jacked up artificial price. $12 for the first year and somehow it is $36+ for the next? All the registers should be price regulated. Source: about 1 year ago

Zendesk mentions (7)

• The Ultimate Guide to Building Internal Tools in 2024

  Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 7 months ago

• is this scam

  That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago

• [HELP] Can't log in to upload SSL due to expired SSL

  Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: almost 2 years ago

• Special trick to get support for battery replacement ?

  Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago

• Here's how I'd figure out the go-to-market for a Customer Support SaaS

  My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago