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WatchThemLive VS Smartlook

Compare WatchThemLive VS Smartlook and see what are their differences

LiveSession
LiveSession helps you analyze users’ behavior, improve UX, find JS bugs, and increase conversion rates using session replays, and event-based product analytics. featured
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WatchThemLive logo WatchThemLive

Watch Your Product Through the Lens of Your Users. Watch your users' experience in recorded videos, even when they message you on Live support.

Smartlook logo Smartlook

Qualitative analytics for websites and mobile apps Start understanding the 'whys' of your users' behaviors with clear, visual insights. With session recordings and event tracking, you get the complete picture.
  • WatchThemLive Landing page
    Landing page //
    2022-08-15

Watch your users' experience in recorded videos, even when they message you on Live Chat support. Pay one subscription for Analytics, Live Chat, and generating video testimonials via users. . WatchThemLive records every user's session in videos or heatmaps, so you see the journey your users have on your platform. . Set up your live chat support channel and watch all the sessions of a user when they send you a message to ask questions. WatchThemLive lets you automate prompting your users to send you video testimonials while using your platform.

  • Quickly spot which page is causing visitors to drop off watching recorded sessions.
  • Track all the warnings and errors shown on the client browser.
  • Generate 100s of Testimonial videos from users who are using your platform
  • Have a live chat that shows your users' live activities in videos.
  • Have a better understanding of each user on every page of your platform combining heatmaps with session recordings.

WatchThemLive is a user behavioral analytics software that helps Product Managers, Web Developers, UI/UX Designers, and Support teams create a better user experience for their visitors across all devices, identify and fix bugs as soon as they occur, and maximize conversion through ideal design choices through the use of the following features:

  • Visitor session replays
  • Click Heatmaps
  • Live Chat- in Videos
  • Video Testimony Generation
  • Mouse Tracking
  • Cross-team collaboration
  • Visitor Journey tracking
  • Funnel/Cohort
  • Smartlook Landing page
    Landing page //
    2023-08-22

Smartlook is a qualitative analytics solution for web and mobile helping over 250,000 businesses of all sizes and industries answer the “whys” behind users’ actions — why do users churn, or why aren’t they using a feature, or why are they skipping onboarding? Now you can eliminate the guesswork.

With a unique feature set, Smartlook gives you a way to finally understand user behavior at the micro level. Always-on visitor recordings show you what every last visitor does on your website or app, and heatmaps give you mass data about where most people click and scroll. Automatic event tracking lets you know how (and how often) your visitors do specific things, while conversion funnels take those events and show you how much success you're having with conversions.

Started in 2016, Smartlook has grown into a complete solution for qualitative analytics, making guesswork a thing of the past. Stop wondering why, and start getting answers today.

WatchThemLive features and specs

  • Session Recording: Yes
  • Website Heatmap: Yes
  • Video Live Chats: Yes
  • Automated Video Testimonials: yes
  • User Behavior Tracking: Yes
  • Page Behavioural Tracking: Yes
  • Bug Tracking and Reporting: yes
  • Goal Tracking: Yes
  • Funnel Analysis: Yes
  • Detailed Analytics: Yes
  • Teams: Yes

Smartlook features and specs

No features have been listed yet.

WatchThemLive videos

+ Add

User Behavior Tracking To Boost Conversions with WatchThemLive

More videos:

  • Review - WatchThemLive in a few minutes | Visual User Behavior Tracking To Boost Conversions

Smartlook videos

+ Add

Smartlook - Get an insider look

More videos:

  • Review - Join the TurboTax SmartLook Team
  • Review - With TurboTax SmartLook, You're Never Alone

Category Popularity

0-100% (relative to WatchThemLive and Smartlook)

WatchThemLive

Smartlook

Analytics
9 9%
Analytics
91% 91
Web Analytics
6 6%
Web Analytics
94% 94
Heatmaps
10 10%
Heatmaps
90% 90
Session Recording And Playback
100 100%
Session Recording And Playback
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare WatchThemLive and Smartlook

WatchThemLive Reviews

  1. I've used WatchThemLive on my own site and several clients' sites for my company

    I've used WatchThemLive on my own site and several clients' sites for my company. Personally I really like the replay feature that you can just sit there all day watching the user's behavior on your site and improve the UX on the site by analyzing them. The dashboard interface is clean and easy to navigate, and the heatmap feature is clear and accurate.

    🏁 Competitors: Mixpanel, Oribi, Google Analytics, FullStory, Hotjar
    👍 Pros:    Good session recordings|Amazing heatmaps|Best livehat with videos of users
  2. chila

    I have been using WatchThemLive for the third year now. It has always helped me to understand what my users want and discover their behavioral and navigating patterns. Using this tool, I didn’t have to rely on guesswork or second-handed data. I could make any changes to my website based on actual data which is gathered directly from my users.

    🏁 Competitors: Mixpanel, Oribi, Segment, Google Analytics, FullStory, Hotjar, Smartlook, Mouseflow
    👍 Pros:    Good session recordings|Amazing heatmaps|Best livehat with videos of users

  3. I have been using WatchThemLive for the third year now. It has always helped me to understand what my users want and discover their behavioral and navigating patterns. Using this tool, I didn’t have to rely on guesswork or second-handed data. I could make any changes to my website based on actual data which is gathered directly from my users.

    🏁 Competitors: Mixpanel, Oribi, Segment, Google Analytics, FullStory, Hotjar, Smartlook
    👍 Pros:    Good session recordings|Amazing heatmaps|Best livehat with videos of users
Top 10 CRO Tools to Boost Conversions for Free in 2023
But what sets WatchThemLive apart from similar tools? The good news is that WatchThemLive shows console errors, and you will be notified whenever an error is detected. Moreover, you can share all recorded sessions with your team members and developers to fix the problems!Pretty straightforward, right?! You can click here and sign up on WatchThemLive to figure out why your...
Source: aigrow.me
10 Best Hotjar Alternatives & Competitors in 2023
However, according to our research, WatchThemLive is a reasonable option for covering the needs of all marketers and website owners. All it takes you to do is to sign up on WatchThemLive Right Now and try its Free Plan without any effort.
Source: www.socialpros.co
Smartlook Reviews: Everything You Need to Know + Best Alternative in 2023
WatchThemLive is an all-in-one behavioral marketing tool that helps you gain valuable information about your website to increase your conversion rate. Unlike Smartlook, WatchthemLive is worth your money and time.
Source: www.socialpros.co
10 Best Google Analytics Alternatives (Free & Paid)
WatchThemLive is a behavioral analytics tool that can cover all GA limitations. For Example, its user tracking feature can gather your visitors’ behavioral analytics information. In addition, WatchThemLive collects information like how many pages your customers visit, how many activities they perform, and more.
Source: www.socialpros.co
Best 10 Session Replay Tools and Software
By using the WatchThemLive session replay tool, you can boost your CRO in no time. How, you asked? Well, this feature allows you to discover where your visitors are struggling and what makes them drop off. After finding out the challenges on your website, you will fix the problems and issues that have so far stopped your visitors from converting to your goals.
Source: www.socialpros.co

Smartlook Reviews

Top 10 CRO Tools to Boost Conversions for Free in 2023
Smartlook is one of the conversion optimization tools that claim to increase traffic rate, and, eventually, your web conversions. It offers key features like event tracking, session replays, heatmaps, and funnels.
Source: aigrow.me
10 Best Hotjar Alternatives & Competitors in 2023
The second Hotjar alternative on our list is Smartlook. As a marketing analytics tool, Smartlook seems to provide its users with session recordings of visitors and allows them to create heatmaps and add events to funnels.
Source: www.socialpros.co
Smartlook Reviews: Everything You Need to Know + Best Alternative in 2023
As you can see, this client complains that he could not cancel his subscription on Smartlook, even after he decided to not use his package anymore. That is, Smartlook charged him despite the fact that he had removed the service. Moreover, he did not get any response from the Smartlook support team.
Source: www.socialpros.co
10 Best Google Analytics Alternatives (Free & Paid)
Want an analytics tool to analyze your mobile app? Smartlook is a behavioral analytics tool for websites and mobile app that can track visitors’ activities across devices. As you know, understanding customer behavior is beyond just looking at raw numbers, which GA offers.
Source: www.socialpros.co
The Top 10 Website Session Recording Tools for 2022
Smartlook keeps track of user activity on websites and in mobile apps. It is software made to capture user screen recordings on your websites. You can watch what website visitors click, type into form fields, where they spend the most time, and how they navigate through each page of your website with the Smartlook session recording software.
Source: siterecording.com

Social recommendations and mentions

Based on our record, Smartlook seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

WatchThemLive mentions (0)

We have not tracked any mentions of WatchThemLive yet. Tracking of WatchThemLive recommendations started around Jul 2021.

Smartlook mentions (2)

What are some alternatives?

When comparing WatchThemLive and Smartlook, you can also consider the following products

Hotjar - The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!

Google Analytics - Improve your website to increase conversions, improve the user experience, and make more money using Google Analytics. Measure, understand and quantify engagement on your site with customized and in-depth reports.

FullStory - Meet FullStory, the app that captures all your customer experience data in one powerful platform.

Mouseflow - Mouseflow is the most popular session replay / recording and website heatmap tool. Sign up today or call +1 (855) 668-7335 for a personal demonstration!

LiveSession - LiveSession helps you analyze users’ behavior, improve UX, find JS bugs, and increase conversion rates using session replays, and event-based product analytics.

Oribi - Analytics for marketing & product teams

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