Software Alternatives, Accelerators & Startups

Veriff VS Intercom

Compare Veriff VS Intercom and see what are their differences

Veriff logo Veriff

Smart and scalable identity verification.

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
  • Veriff Landing page
    Landing page //
    2023-09-08

When it comes to identity verification, a one-size-fits-all solution does not work. Instead, Veriff configures its verification software for each client, enabling only the checks necessary to match their appetite for risk and requirements for speed and conversions. After verification, selected data points about the session are shared with the client, which can then be used in their systems outside of the IDV scope.

When becoming our partner, our product specialists cooperate with you to determine which data inputs Veriff should gather from users, as well as what checks to conduct depending on your conversion and compliance needs. The outputs and the extent to which we automate our IDV service is entirely up to you, and as a result, Veriff can establish trust beyond the market standard for ID verification while also helping you scale and onboard as many honest customers as possible.

With over 7,000 government-issued IDs supported, Veriff is built to be agile and adaptive. Intelligent software not only helps us configure our checks according to client needs, but it also makes it possible for us to localize in new languages within 1-2 weeks, with a total of 35 localizations supported today.

  • Intercom Landing page
    Landing page //
    2023-07-05

Veriff

Website
veriff.com
$ Details
freemium $229.0 / Monthly (Standard - up to 70 verifications per month)
Platforms
iOS Web Android Cross Platform JavaScript REST API Browser
Release Date
2015 October
Startup details
Country
Estonia
State
Harjumaa
City
Tallinn
Founder(s)
Janer Gorohhov
Employees
100 - 249

Intercom

$ Details
-
Platforms
-
Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Ciaran Lee
Employees
500 - 999

Veriff videos

Meet Veriff Station

More videos:

  • Review - Veriff office life
  • Review - Veriff's Identity Document Verification Flow - NFC for UK Passport

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Category Popularity

0-100% (relative to Veriff and Intercom)
Identity Verification And Protection
Customer Support
0 0%
100% 100
Security & Privacy
100 100%
0% 0
CRM
0 0%
100% 100

User comments

Share your experience with using Veriff and Intercom. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Veriff and Intercom

Veriff Reviews

Discover the Top 5 Identity Verification Providers in 2023
The platform has developed a suite of services targeting businesses of various scales, offering adaptable solutions for diverse operational requirements. Veriff's identity verification software combines document verification, biometric analysis, and facial recognition algorithms to confirm a user's identity.

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.

Social recommendations and mentions

Based on our record, Intercom should be more popular than Veriff. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Veriff mentions (3)

  • Age verification stuck
    Alright, ive been trying to verify my age. However, when I reach the part where it gives me the veriff.com link I click it. But then, it gets stuck on this screen (ive put a picture) for a really long time. This is a second time ive tried, with no avail. And yes, I am, ofc, 13+. Source: over 1 year ago
  • Voice chat enabler script?
    You're not even giving your id to roblox. you're giving it to a reputable 3rd party verification company (veriff). Source: almost 2 years ago
  • Is roblox varifucation taking hours for you?
    Veriff.com is a real third party for veryfying your account. Source: over 2 years ago

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
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What are some alternatives?

When comparing Veriff and Intercom, you can also consider the following products

Onfido - Onfido is the data-driven platform for intelligent background checking.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Sumsub - One verification platform to secure the whole user journey

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Shufti Pro - Shufti Pro offers AI-based KYC and AML screening solutions empowered with biometric authentication.

Drift - A messaging app that helps you grow your business.