Software Alternatives & Reviews

Vercel VS Freshdesk

Compare Vercel VS Freshdesk and see what are their differences

Vercel logo Vercel

Vercel is the platform for frontend developers, providing the speed and reliability innovators need to create at the moment of inspiration.

Freshdesk logo Freshdesk

Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
  • Vercel Landing page
    Landing page //
    2023-08-05
  • Freshdesk Landing page
    Landing page //
    2022-01-28

Vercel videos

Zeit Now - What is it?

More videos:

  • Review - Gorillaz - The Now Now ALBUM REVIEW
  • Review - Deploy Node.js Application to Zeit Now - FreeCodeCamp - Timestamp Microservice 04
  • Review - Now 100 Hits Forgotten 70's - The NOW Review
  • Review - AT&T TV Now 2020 Review - Is it GOOD now??
  • Review - Serverless Fullstack made easy with Next.js, Prisma 2, and Zeit Now #3: Set up Zeit Now

Freshdesk videos

Best Free Helpdesk Ticket System - Freshdesk Setup Tutorial, How I Use It, Why You Should....

More videos:

  • Demo - Freshdesk Mint Demo: Understanding the basics of the helpdesk
  • Review - Freshdesk Mint Overview
  • Review - Freshdesk Review: Is It Good?
  • Review - Freshdesk vs Zendesk: Choosing Between the Leaders on the Market
  • Review - Freshdesk Review: Client Friendly Ticketing System
  • Review - Freshdesk Review 2022 | Best Customer Service Software
  • Review - Freshdesk Review

Category Popularity

0-100% (relative to Vercel and Freshdesk)
Developer Tools
100 100%
0% 0
Customer Support
0 0%
100% 100
Cloud Computing
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Vercel and Freshdesk

Vercel Reviews

Best Serverless Backend Tools of 2023: Pros & Cons, Features & Code Examples
Vercel is a platform for frontend developers for deploying code to an optimized production environment. Even though it doesn’t offer stateful features you’d expect from a BaaS like authentication or databases, it is trivial to copy/paste code from a third-party service like Auth0 for authentication and MongoAtlas for API development.
Source: www.rowy.io
5 Free Heroku Alternatives with Free Plan for Developers
Vercel is last in my list and it is more like leys you host JavaScript based web apps and static websites. Since JS apps are in so much demand these days; you will find this platform easier to deploy your apps directly from GitHub/GitLab. It can even act as CI/CD pipeline for your projects. If you created a front end of an app then you can use it for deploying it. It lets...
Choosing the best Next.js hosting platform
Created by the founders of Next.js, Vercel was built with this technology in mind. As a result, it is an attractive option for Next.js developers. Some of their biggest clients include Meta, Uber, and Auth0. To grow their product and offer interesting features, Vercel raised $40M in December 2020.
Top 10 Netlify Alternatives
With 99.99% uptime and 24 billion+ weekly requests, Vercel is a reliable Netlify substitute. This serverless ecosystem started its journey in 2016 and has served 10 PB data by now. Like Netlify, it also takes a few minutes to deploy, preview and launch an application.
3 best alternatives to the big cloud providers
Very interesting topic! I’m not sure if things like Netlify or Vercel could replace something like Kubernetes on GCP but I believe in the power of Netlify for hosting websites!
Source: dev.to

Freshdesk Reviews

  1. Does what it says on the box

    Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

    My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

    🏁 Competitors: HelpScout, Zendesk
    👍 Pros:    Straightforward|Free basic plan
    👎 Cons:    Missing a feature

alternatives to Tawk.to - Tiledesk Free Live Chat
Freshdesk is a powerful customer service software that offers Freshchat. It is among the best alternatives to Tawk.to, which provides other tools too, and indeed it is an all-inclusive tool in the customer service industry. Like Tawk.to, it doesn’t support on-premise and is not open-source, but it supports automation and many helpful integrations like WhatsApp and Facebook...
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Some features offered by Freshdesk include automated workflows and field service management. It’s also a metric-rich platform that provides useful reports. Of course, it offers live chat but also ticketing, email, and phone support. The AI-powered chatbot is well-regarded by customers, but some of its other features are even more widely appreciated.
Source: www.tidio.com
11 Best Customer Service Software & Apps You Need in 2022
Freshdesk is another leading customer service software provider with robust features such as omnichannel service, shared inbox, and chatbots. Launched in 2010, Freshdesk now has more than 50,000 customers, including 7-Eleven, The University of Sydney, and Bridgestone.
Source: krisp.ai
10 Best Call Center Software (December 2022)
Freshdesk’s Contact Center (formerly known as Freshcaller) is built especially for smaller businesses, and it shows in its pricing structure but also in its limitations. To be fair, Freshdesk offers a lot of features even in its low-tier plans. We focused on Freshdesk Omnichannel plans, and the lowest tier gives you all the features in the basic Growth plan, such as voice...
Source: www.forbes.com
Top IT Management Software 2021
Additionally, Freshdesk offers an AI chat option, so your customers and employees help themselves and reduce the time your agents have to spend with them. Their Freddy AI solution delivers automatic and precise answers to questions for faster resolutions. In the knowledge base, Freshdesk provides automatic suggestions to help clients and team members find answers faster.

Social recommendations and mentions

Based on our record, Vercel seems to be a lot more popular than Freshdesk. While we know about 524 links to Vercel, we've tracked only 12 mentions of Freshdesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Vercel mentions (524)

  • Building static websites
    This approach has seen a proliferation of platforms that offer this as a service(Netlify, Vercel, Cloudflare etc.) and also a proliferation of frameworks with different strengths and weaknesses(list of frameworks supported cloudflare). - Source: dev.to / 3 days ago
  • Vite vs Nextjs: Which one is right for you?
    Next.js: Highly optimized for production from the start, with features tailored for performance in real-world scenarios, including extensive support for SEO and server-side capabilities. Note: With deployment to Vercel is free and comes with additional free tooling such as website analytics and more. - Source: dev.to / 2 days ago
  • Next.js starter template
    Easily deploy your Next.js app with Vercel by clicking the button below:. - Source: dev.to / 7 days ago
  • Building a Production-Ready Web App with T3 Stack
    Now go to https://vercel.com, sign up for an account, and click "New Project". Connect your GitHub account and give Vercel permission to access your repositories. - Source: dev.to / 12 days ago
  • How to deploy a Next.js application to GitLab Page
    Next.js has become a standard choice for developing React applications, offering various deployment options across different platforms. While Vercel is a popular choice for building and deployment, specific project requirements may require deployment to GitLab. In this guide, I'll illustrate the process of deploying a Next.js application to GitLab Pages. - Source: dev.to / 13 days ago
View more

Freshdesk mentions (12)

  • Moog support?
    When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 5 months ago
  • CMS with ticketing support
    What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 5 months ago
  • Need help picking a ticketing system
    Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
  • Beware, read carefully and make conclusions
    Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
  • What Ticket Systems do ya'll use?
    We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
View more

What are some alternatives?

When comparing Vercel and Freshdesk, you can also consider the following products

Next.js - A small framework for server-rendered universal JavaScript apps

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

GitHub Pages - A free, static web host for open-source projects on GitHub

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Netlify - Build, deploy and host your static site or app with a drag and drop interface and automatic delpoys from GitHub or Bitbucket

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.