Software Alternatives & Reviews

Vercel VS LiveAgent

Compare Vercel VS LiveAgent and see what are their differences

Vercel logo Vercel

Vercel is the platform for frontend developers, providing the speed and reliability innovators need to create at the moment of inspiration.

LiveAgent logo LiveAgent

LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
  • Vercel Landing page
    Landing page //
    2023-08-05
  • LiveAgent Landing page
    Landing page //
    2023-10-12

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.

LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.

LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.

Vercel features and specs

No features have been listed yet.

LiveAgent features and specs

  • Ticket management: Yes
  • Live Chat & In-App-Messaging: Yes
  • Email notifications: Yes
  • Email Templates: Yes
  • Emailing: Yes
  • Live Chat Support: Yes
  • Call Forward: Yes
  • Call Transfer: Yes
  • Call Analytics and Reporting: Yes
  • Attachment viewer: Yes
  • Spam filter: Yes
  • Help desk & requests management: Yes
  • Reports: Yes
  • Reporting: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Knowledge Management: Yes
  • Customer Service: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer Management: Yes
  • Mobile Apps: Yes
  • White Labeling: Yes
  • Chat: Yes
  • Chat Support: Yes
  • Gamification: Yes
  • Social Media Integrations: Yes
  • Time Tracking: Yes
  • Email Management: Yes
  • IVR: Yes

Vercel videos

Zeit Now - What is it?

More videos:

  • Review - Gorillaz - The Now Now ALBUM REVIEW
  • Review - Deploy Node.js Application to Zeit Now - FreeCodeCamp - Timestamp Microservice 04
  • Review - Now 100 Hits Forgotten 70's - The NOW Review
  • Review - Serverless Fullstack made easy with Next.js, Prisma 2, and Zeit Now #3: Set up Zeit Now
  • Review - AT&T TV Now 2020 Review - Is it GOOD now??

LiveAgent videos

LiveAgent Review - Unitied Inbox, Ticket Desk, Phone System, Live Chat, Video Chat & More

More videos:

  • Tutorial - LiveAgent Review & Tutorial (Including Twilio Setup) [AppSumo 2019]
  • Review - LiveAgent Review on AppSumo
  • Demo - Product Tour

Category Popularity

0-100% (relative to Vercel and LiveAgent)
Developer Tools
100 100%
0% 0
Customer Support
0 0%
100% 100
Cloud Computing
100 100%
0% 0
Help Desk
0 0%
100% 100

Questions and Answers

As answered by people managing Vercel and LiveAgent.

What makes your product unique?

LiveAgent's answer:

LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.

Why should a person choose your product over its competitors?

LiveAgent's answer:

LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.

How would you describe your primary audience?

LiveAgent's answer:

Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.

What's the story behind your product?

LiveAgent's answer:

Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.

Which are the primary technologies used for building your product?

LiveAgent's answer:

As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.

Who are some of the biggest customers of your product?

LiveAgent's answer:

Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Vercel and LiveAgent

Vercel Reviews

Best Serverless Backend Tools of 2023: Pros & Cons, Features & Code Examples
Vercel is a platform for frontend developers for deploying code to an optimized production environment. Even though it doesn’t offer stateful features you’d expect from a BaaS like authentication or databases, it is trivial to copy/paste code from a third-party service like Auth0 for authentication and MongoAtlas for API development.
Source: www.rowy.io
5 Free Heroku Alternatives with Free Plan for Developers
Vercel is last in my list and it is more like leys you host JavaScript based web apps and static websites. Since JS apps are in so much demand these days; you will find this platform easier to deploy your apps directly from GitHub/GitLab. It can even act as CI/CD pipeline for your projects. If you created a front end of an app then you can use it for deploying it. It lets...
Choosing the best Next.js hosting platform
Created by the founders of Next.js, Vercel was built with this technology in mind. As a result, it is an attractive option for Next.js developers. Some of their biggest clients include Meta, Uber, and Auth0. To grow their product and offer interesting features, Vercel raised $40M in December 2020.
Top 10 Netlify Alternatives
With 99.99% uptime and 24 billion+ weekly requests, Vercel is a reliable Netlify substitute. This serverless ecosystem started its journey in 2016 and has served 10 PB data by now. Like Netlify, it also takes a few minutes to deploy, preview and launch an application.
3 best alternatives to the big cloud providers
Very interesting topic! I’m not sure if things like Netlify or Vercel could replace something like Kubernetes on GCP but I believe in the power of Netlify for hosting websites!
Source: dev.to

LiveAgent Reviews

  1. Great Helpdesk solution

    Helped us to manage customer communications from one place. Easy to use and learn.

    🏁 Competitors: Zendesk, Freshdesk
    👍 Pros:    Easy to use|Easy integration|Automation and custom functions
    👎 Cons:    Nothing, so far

The 19 Best Call Center Software (& Features You Need) in 2022
LiveAgent's call center solution is built directly into their multi-channel help desk, so you can help customers over any channel you choose. One of the only tools on the list not to charge a per-minute usage fee, LiveAgent can be a cost-effective solution for small and medium-sized businesses that rely on phone support.
10 Best Call Center Software (December 2022)
LiveAgent offers a free forever plan, which makes it an ideal choice for solopreneurs who want to provide support on a budget. As with most free plans, LiveAgent’s free option is limited, but you do get most omnichannel support for your call center, including voice, email, live chat, contact forms and a customer portal.
Source: www.forbes.com
Best Customer Service Software
For example, are you looking for customer service software specifically for live chat? LiveAgent will be a top choice for you. If you want a solution for your field service agents, use Salesforce Service Cloud. There are even tools for customer service, sales, and marketing CRM built into single product bundles.
Best Call Center Software: The Complete List (2020 Update)
LiveAgent is a call center software built into your help desk. It connects with your VoIP provider, lets you receive calls from your website, allows for unlimited internal calls, and helps you connect with customers via outbound call or a follow-up call.
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
LiveAgent is a simple but powerful helpdesk focusing on live chat, email support, and social media integration. But don’t be fooled by its positioning as a powerful chat tool; it features a comprehensive set of helpdesk tools, including ticket management, reporting, and gamification. LiveChat features are scalable to meet the needs of businesses of any size. The app can...

Social recommendations and mentions

Based on our record, Vercel seems to be more popular. It has been mentiond 524 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Vercel mentions (524)

  • Building static websites
    This approach has seen a proliferation of platforms that offer this as a service(Netlify, Vercel, Cloudflare etc.) and also a proliferation of frameworks with different strengths and weaknesses(list of frameworks supported cloudflare). - Source: dev.to / 3 days ago
  • Vite vs Nextjs: Which one is right for you?
    Next.js: Highly optimized for production from the start, with features tailored for performance in real-world scenarios, including extensive support for SEO and server-side capabilities. Note: With deployment to Vercel is free and comes with additional free tooling such as website analytics and more. - Source: dev.to / 3 days ago
  • Next.js starter template
    Easily deploy your Next.js app with Vercel by clicking the button below:. - Source: dev.to / 8 days ago
  • Building a Production-Ready Web App with T3 Stack
    Now go to https://vercel.com, sign up for an account, and click "New Project". Connect your GitHub account and give Vercel permission to access your repositories. - Source: dev.to / 13 days ago
  • How to deploy a Next.js application to GitLab Page
    Next.js has become a standard choice for developing React applications, offering various deployment options across different platforms. While Vercel is a popular choice for building and deployment, specific project requirements may require deployment to GitLab. In this guide, I'll illustrate the process of deploying a Next.js application to GitLab Pages. - Source: dev.to / 13 days ago
View more

LiveAgent mentions (0)

We have not tracked any mentions of LiveAgent yet. Tracking of LiveAgent recommendations started around Mar 2021.

What are some alternatives?

When comparing Vercel and LiveAgent, you can also consider the following products

Next.js - A small framework for server-rendered universal JavaScript apps

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

GitHub Pages - A free, static web host for open-source projects on GitHub

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Netlify - Build, deploy and host your static site or app with a drag and drop interface and automatic delpoys from GitHub or Bitbucket

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.