Software Alternatives & Startups

UserVoice VS UXtweak

Compare UserVoice VS UXtweak and see what are their differences

Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

UserVoice logo UserVoice

UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

UXtweak logo UXtweak

Online user testing and usability platform
  • UserVoice Landing page
    Landing page //
    2023-10-14
  • UXtweak Landing page
    Landing page //
    2023-09-05

Powerful research tools for improving usability of web sites and apps, from prototypes to production. Built for usability testing, information architecture research, and user behavior analytics at any stage of the development cycle. Easy implementation with GTM, GDPR and CCPA compliant. And most importantly, simple for respondents - no browser extension, downloading, or uploading anything. We provide our users with unmoderated usability testing, session recordings with advanced filters, heatmaps and activity tracking, tree testing, card sorting, and so much more packed into one simple to use platform.

UserVoice

Pricing URL
-
$ Details
-
Release Date
-
Startup details
Country
United States

UXtweak

$ Details
freemium
Release Date
2019 January
Startup details
Country
Slovakia
City
Bratislava
Employees
10 - 19

UserVoice features and specs

  • User Feedback Gathering
    UserVoice allows businesses to collect feedback directly from users, helping to prioritize product improvements based on actual user needs.
  • Customization
    The platform is highly customizable, which allows organizations to tailor it to their specific needs and branding requirements.
  • Integration with Other Tools
    UserVoice integrates with other popular tools like Slack, Jira, and Salesforce, making it easier to consolidate feedback and manage workflows.
  • Analytics and Reporting
    Robust analytics and reporting tools provide actionable insights into user feedback trends and sentiment.
  • User Engagement
    Features like voting and commenting encourage user participation and create a sense of community.
  • Scalability
    The platform can scale to accommodate organizations of various sizes, from startups to large enterprises.

Possible disadvantages of UserVoice

  • Pricing
    UserVoice can be expensive for small businesses or startups, making it less accessible for organizations with limited budgets.
  • Learning Curve
    There can be a steep learning curve for new users, which might require additional training and onboarding.
  • Limited Customization at Lower Tiers
    While the platform is customizable, lower-tier plans offer limited customization options compared to higher-tier plans.
  • Complexity
    Advanced features and integrations can add complexity, which may require dedicated staff for proper management.
  • Response Time
    Some users have reported slower response times from customer support, which can be frustrating during critical issues.
  • Feature Clutter
    The abundance of features can sometimes feel overwhelming, making navigation and usage less intuitive for some users.

UXtweak features and specs

  • Comprehensive Toolset
    UXtweak offers a wide range of tools for usability testing, including session recordings, heatmaps, surveys, and card sorting, providing a complete suite for UX research needs.
  • User-Friendly Interface
    The platform's intuitive design makes it easy for both beginners and advanced users to navigate and utilize the features effectively.
  • Real-Time Analytics
    UXtweak provides real-time data and analytics, allowing teams to quickly assess user behaviors and make informed decisions.
  • Customization Options
    The tool offers extensive customization options, enabling users to tailor tests and surveys according to specific project requirements.
  • Collaboration Features
    With collaborative features, team members can easily share insights and feedback, facilitating better teamwork and project management.

Possible disadvantages of UXtweak

  • Pricing Model
    For small businesses or individual designers, the pricing might be on the higher side compared to some competitors, potentially limiting accessibility.
  • Learning Curve
    Despite its user-friendly design, new users might experience a learning curve when exploring the full range of features.
  • Limited Third-Party Integrations
    The platform may have fewer integrations with other tools and software compared to some other UX solutions, which might require additional effort for comprehensive data utilization.
  • Performance on Large Data Sets
    Some users might experience slower performance or delays when handling very large data sets or complex projects.
  • Mobile Testing Limitations
    Certain mobile testing functionalities might be less robust, potentially affecting the quality of insights for mobile-centric projects.

Analysis of UserVoice

Overall verdict

  • UserVoice is a good solution for businesses looking to systematically incorporate customer feedback into their product development process. It is particularly beneficial for organizations seeking to improve customer engagement and make data-driven decisions.

Why this product is good

  • UserVoice is a popular platform for gathering and managing customer feedback. It provides tools for users to submit, vote, and discuss ideas, which can help companies prioritize product development based on customer demand. The platform is praised for its ease of use, integration capabilities with other tools, and its robust reporting features, which allow businesses to track feedback trends and measure customer satisfaction effectively.

Recommended for

    UserVoice is recommended for medium to large-sized businesses, product managers, customer experience teams, and any organization looking to foster a more interactive relationship with their customer base to drive product improvements. It suits industries where customer feedback is a critical component of growth and innovation, such as technology, software development, and digital services.

UserVoice videos

UserVoice Review

More videos:

  • Tutorial - How to Use Customer Feedback on Your Product by UserVoice CEO
  • Review - UserVoice

UXtweak videos

UXtweak: a powerful UX Research tools for UI/UX Designers

More videos:

  • Review - UXtweak Website Testing - The easiest way to test your website
  • Review - 3 UX research methods to help you empathise with your users with UXtweak

Category Popularity

0-100% (relative to UserVoice and UXtweak)
Customer Feedback
100 100%
0% 0
User Experience
0 0%
100% 100
User Feedback
100 100%
0% 0
Usability Testing
0 0%
100% 100

User comments

Share your experience with using UserVoice and UXtweak. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare UserVoice and UXtweak

UserVoice Reviews

10 Best Canny Alternatives and Competitors in 2025
UserVoice is a Canny.io alternative that dives deeper into customer feedback. While Canny offers feedback based on upvoting, UserVoice goes further by collecting feedback from multiple avenues including email, questionnaires, chat, and automated feedback forms. Use this tool to leverage user feedback and build more innovative products. ⚒️
Source: clickup.com
17 Best Canny Alternatives in 2024
UserVoice is a customer feedback management tool that helps you collect, organize and prioritize all of your feedback in one place. UserVoice is the most complete and most popular tool for collecting feedback from your users and employees. It is also one of the few tools that can handle both internal (employee) feedback and external customer feedback.
Source: supahub.com
30+ Customer Feedback Tools comparison
For optimal user experience, your customer should not sense they are leaving your website and using another platform for feedback. The look and feel of the feedback platform must be customizable to match your design. Create and organize pages with custom content with UserVoice and ClearFlask.
Source: clearflask.com
HOW TO: Set Up a Q&A Website in Minutes – the Best Options Reviewed & Compared
UserVoice is very much like GetSatisfaction with some similar aspects and several differences. UV allows your users to ask questions, suggest, vote, and comment all for feedback from you. The user experience is simplistic in its own way, offers quick accessibility, and delivers results. UserVoice aims to solve the problem of disconnection and miscommunication between you and...
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Customers can send in new public ideas or private messages, and your team can answer them all from one combined dashboard. There's even integrations with internet phone systems, CRMs, social networks and more to get as many of your support requests in one place as possible. UserVoice watches everything going on and combines it with your public feature requests to build a...
Source: zapier.com

UXtweak Reviews

Maze vs UXtweak: Which is the better tool?
👀 Looking to Switch to UXtweak but Locked into Maze subscription? If you’re currently subscribed to Maze but want to explore what UXtweak has to offer, we have a special deal for you! We will provide free access to UXtweak for the remaining duration of your Maze subscription. No need to worry about extra costs or initiating a new procurement process. Simply reach out to us...
UXtweak vs Optimal Workshop
Both UXtweak and Optimal Workshop offer heatmaps, however, they are slightly different. UXtweak offers you pretty complex heatmaps with the visualization of mouse movements, mouse clicks, and taps. UXtweak also offers you scroll maps, which is a variant of heatmaps showing how far down the visitors have scrolled down the page.
Best 8 Affordable UserZoom Alternatives in 2023
You may also choose between a pro plan for only 70€ per month or a custom plan tailored to your specific requirements. UXtweak is one of the most cost-effective usability testing tools available, according to these figures, making it a great UserZoom option.
UserTesting vs UserZoom: Pick the right user research software in 2022
UXtweak is an alternative to UserTesting and UserZoom. It is an all-in-one UX research platform full of powerful tools for improving the usability of websites and apps, from prototypes to production. It is designed for usability testing, information architecture research, and user behavior analytics at any stage of the development cycle – helping you create products people...
5 Best UXtweak Alternatives
UXtweak is one of the most complex research tools offering many features under one hood. A great plus is that even with a free plan you have unlimited studies – this means you can test and test as much as you wish, hooray!

Social recommendations and mentions

Based on our record, UserVoice should be more popular than UXtweak. It has been mentiond 8 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

UserVoice mentions (8)

  • YARWL (Yet Another Remarkable Wishlist)
    I have sent them some user stories, complete with storyboard images. I am not a beta participant though. I suggested that it would be helpful if they rolled out something like UserVoice's Feedback Manager, so there is transparency to what's in the request queue and where we users can formally vote on the value of a given feature suggestion. Source: almost 4 years ago
  • Ask HN: Could you please share which SaaS you are using for your SaaS?
    - Collecting customer's feature requests: This is a tough one, I am using https://uservoice.com/ but I don't like it that much. I am searching for a self-hosted alternative to https://canny.io/. - Source: Hacker News / over 4 years ago
  • "Help us to improve your reMarkable experience"
    I think that RM should consider a solution such as UserVoice which will let the user community vote on what critical bug fixes or new features we feel are most important. Not only can a user upvote a feature request or critical fix, but they can also add comments to help substantiate their vote. Source: over 4 years ago
  • How We Use Internal Hackathons to Create New Product Features
    Six months later, UserVoice wanted to sign in with Courier and mentioned we lacked some functionalities they wanted. Specifically, they wanted to put two blocks next to each other in the notification designer. So, the sales and product team reached out to me, and I went, “Oh yeah, I hacked that together; it was cool but with a few bugs.”. - Source: dev.to / over 4 years ago
  • Move features requests from Reddit?
    Would having a proper Customer Feedback platform using something like Canny or UserVoice be useful? Source: almost 5 years ago
View more

UXtweak mentions (2)

  • Looking for volunteers to navigate a website and answer a few questions (over 18, any gender, UX design experience is not required but would provide great insight)
    I am looking for volunteers to navigate a website for a fashion brand and answer 4 quick questions at the end. The process is fast and is done through UXtweak.com and can be done anonymously. This is for a school project. Source: over 3 years ago
  • What tool do you guys use to test your prototypes?
    Have been using UXtweak for some of my latest projects on Figma and I’m very much satisfied. They have some great features and it’s easy to upload your designs too! But most importantly it's free, recommend checking them out uxtweak.com. Source: almost 5 years ago

What are some alternatives?

When comparing UserVoice and UXtweak, you can also consider the following products

Canny.io - Canny helps you collect and organize feature requests to better understand customer needs and prioritize your roadmap.

UserTesting.com - Usability testing has never been easier. Get videos of real people speaking their thoughts as they use websites, mobile apps, prototypes and more!

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Maze - Beautiful & actionable analytics for InVision prototypes

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Hotjar - The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!