Software Alternatives, Accelerators & Startups

UserVoice VS TestingBot

Compare UserVoice VS TestingBot and see what are their differences

Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

UserVoice logo UserVoice

UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

TestingBot logo TestingBot

Automated and Manual Browser and Device testing.
  • UserVoice Landing page
    Landing page //
    2023-10-14
  • TestingBot Landing page
    Landing page //
    2020-02-21

TestingBot provides a real device cloud as well as a Selenium browser grid.

Customers can create and run test scripts on these browsers and devices on TestingBot. They will receive test results, a video of the test, screenshots and logs.

Make sure your apps and websites work flawlessly on all devices and browsers, with TestingBot.

UserVoice

Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Startup details
Country
United States

TestingBot

$ Details
freemium $20 / Monthly (Unlimited Live Testing)
Platforms
iOS Android Windows Mac OSX Linux Browser
Release Date
2012 December

UserVoice features and specs

  • User Feedback Gathering
    UserVoice allows businesses to collect feedback directly from users, helping to prioritize product improvements based on actual user needs.
  • Customization
    The platform is highly customizable, which allows organizations to tailor it to their specific needs and branding requirements.
  • Integration with Other Tools
    UserVoice integrates with other popular tools like Slack, Jira, and Salesforce, making it easier to consolidate feedback and manage workflows.
  • Analytics and Reporting
    Robust analytics and reporting tools provide actionable insights into user feedback trends and sentiment.
  • User Engagement
    Features like voting and commenting encourage user participation and create a sense of community.
  • Scalability
    The platform can scale to accommodate organizations of various sizes, from startups to large enterprises.

Possible disadvantages of UserVoice

  • Pricing
    UserVoice can be expensive for small businesses or startups, making it less accessible for organizations with limited budgets.
  • Learning Curve
    There can be a steep learning curve for new users, which might require additional training and onboarding.
  • Limited Customization at Lower Tiers
    While the platform is customizable, lower-tier plans offer limited customization options compared to higher-tier plans.
  • Complexity
    Advanced features and integrations can add complexity, which may require dedicated staff for proper management.
  • Response Time
    Some users have reported slower response times from customer support, which can be frustrating during critical issues.
  • Feature Clutter
    The abundance of features can sometimes feel overwhelming, making navigation and usage less intuitive for some users.

TestingBot features and specs

  • Wide Browser and Device Coverage
    TestingBot offers a large number of browser and device combinations, ensuring that your application performs well across various environments.
  • Flexible Test Framework Support
    The platform supports a variety of test frameworks and programming languages, making it adaptable to different testing needs and team preferences.
  • Parallel Testing
    TestingBot allows parallel test execution, which can significantly reduce the time required to run large test suites.
  • Geolocation Testing
    The service provides geolocation testing capabilities, allowing users to test applications from different geographical locations, which is useful for global applications.
  • User-Friendly Interface
    The platform offers an intuitive and user-friendly interface, making it accessible for both seasoned testers and those new to automated testing.

Analysis of UserVoice

Overall verdict

  • UserVoice is a good solution for businesses looking to systematically incorporate customer feedback into their product development process. It is particularly beneficial for organizations seeking to improve customer engagement and make data-driven decisions.

Why this product is good

  • UserVoice is a popular platform for gathering and managing customer feedback. It provides tools for users to submit, vote, and discuss ideas, which can help companies prioritize product development based on customer demand. The platform is praised for its ease of use, integration capabilities with other tools, and its robust reporting features, which allow businesses to track feedback trends and measure customer satisfaction effectively.

Recommended for

    UserVoice is recommended for medium to large-sized businesses, product managers, customer experience teams, and any organization looking to foster a more interactive relationship with their customer base to drive product improvements. It suits industries where customer feedback is a critical component of growth and innovation, such as technology, software development, and digital services.

UserVoice videos

UserVoice Review

More videos:

  • Tutorial - How to Use Customer Feedback on Your Product by UserVoice CEO
  • Review - UserVoice

TestingBot videos

No TestingBot videos yet. You could help us improve this page by suggesting one.

Add video

Category Popularity

0-100% (relative to UserVoice and TestingBot)
Customer Feedback
100 100%
0% 0
Website Testing
0 0%
100% 100
User Feedback
100 100%
0% 0
Browser Testing
0 0%
100% 100

Questions & Answers

As answered by people managing UserVoice and TestingBot.

How would you describe the primary audience of your product?

TestingBot's answer:

  • QA
  • Developers
  • People looking to test their website and mobile app

Which are the primary technologies used for building your product?

TestingBot's answer:

  • NodeJS
  • Ruby
  • Selenium
  • Puppeteer
  • Playwright
  • Appium

What makes your product unique?

TestingBot's answer:

TestingBot guarantees single-use browsers. Each test runs on a brand new machine, and is destroyed after the test. This guarantees a pristine test environment.

All devices and browsers are located in Europe, providing minimal latency to QA and developers located in Europe.

Why should a person choose your product over its competitors?

TestingBot's answer:

While TestingBot is a smaller company compared to other competitors, the main advantages that TestingBot provides is: - better, one-to-one customer support - easy UI - extensive, easy-to-follow documentation

User comments

Share your experience with using UserVoice and TestingBot. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare UserVoice and TestingBot

UserVoice Reviews

10 Best Canny Alternatives and Competitors in 2025
UserVoice is a Canny.io alternative that dives deeper into customer feedback. While Canny offers feedback based on upvoting, UserVoice goes further by collecting feedback from multiple avenues including email, questionnaires, chat, and automated feedback forms. Use this tool to leverage user feedback and build more innovative products. ⚒️
Source: clickup.com
17 Best Canny Alternatives in 2024
UserVoice is a customer feedback management tool that helps you collect, organize and prioritize all of your feedback in one place. UserVoice is the most complete and most popular tool for collecting feedback from your users and employees. It is also one of the few tools that can handle both internal (employee) feedback and external customer feedback.
Source: supahub.com
30+ Customer Feedback Tools comparison
For optimal user experience, your customer should not sense they are leaving your website and using another platform for feedback. The look and feel of the feedback platform must be customizable to match your design. Create and organize pages with custom content with UserVoice and ClearFlask.
Source: clearflask.com
HOW TO: Set Up a Q&A Website in Minutes – the Best Options Reviewed & Compared
UserVoice is very much like GetSatisfaction with some similar aspects and several differences. UV allows your users to ask questions, suggest, vote, and comment all for feedback from you. The user experience is simplistic in its own way, offers quick accessibility, and delivers results. UserVoice aims to solve the problem of disconnection and miscommunication between you and...
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Customers can send in new public ideas or private messages, and your team can answer them all from one combined dashboard. There's even integrations with internet phone systems, CRMs, social networks and more to get as many of your support requests in one place as possible. UserVoice watches everything going on and combines it with your public feature requests to build a...
Source: zapier.com

TestingBot Reviews

We have no reviews of TestingBot yet.
Be the first one to post

Social recommendations and mentions

UserVoice might be a bit more popular than TestingBot. We know about 8 links to it since March 2021 and only 7 links to TestingBot. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

UserVoice mentions (8)

  • YARWL (Yet Another Remarkable Wishlist)
    I have sent them some user stories, complete with storyboard images. I am not a beta participant though. I suggested that it would be helpful if they rolled out something like UserVoice's Feedback Manager, so there is transparency to what's in the request queue and where we users can formally vote on the value of a given feature suggestion. Source: almost 4 years ago
  • Ask HN: Could you please share which SaaS you are using for your SaaS?
    - Collecting customer's feature requests: This is a tough one, I am using https://uservoice.com/ but I don't like it that much. I am searching for a self-hosted alternative to https://canny.io/. - Source: Hacker News / over 4 years ago
  • "Help us to improve your reMarkable experience"
    I think that RM should consider a solution such as UserVoice which will let the user community vote on what critical bug fixes or new features we feel are most important. Not only can a user upvote a feature request or critical fix, but they can also add comments to help substantiate their vote. Source: over 4 years ago
  • How We Use Internal Hackathons to Create New Product Features
    Six months later, UserVoice wanted to sign in with Courier and mentioned we lacked some functionalities they wanted. Specifically, they wanted to put two blocks next to each other in the notification designer. So, the sales and product team reached out to me, and I went, “Oh yeah, I hacked that together; it was cool but with a few bugs.”. - Source: dev.to / over 4 years ago
  • Move features requests from Reddit?
    Would having a proper Customer Feedback platform using something like Canny or UserVoice be useful? Source: almost 5 years ago
View more

TestingBot mentions (7)

  • Free Cross Browser Testing Tools to pick in 2025
    8. TestingBot TestingBot offers a cloud-based platform for automated cross-browser testing. With support for Selenium and Appium, it enables teams to perform tests on real devices and browsers efficiently. The platform provides comprehensive testing capabilities with a focus on real-time feedback. TestingBot supports video recordings and screenshots of test sessions, enhancing the debugging process. - Source: dev.to / almost 2 years ago
  • LambdaTest alternatives: Analyzing the Top Choices
    TestingBot offers cloud-based automated and manual testing services for web and mobile applications. It simplifies the testing process across many browsers and devices, focusing on ensuring compatibility and optimal performance. - Source: dev.to / over 2 years ago
  • Show HN: WebRTC Nuts and Bolts, A holistic way of understanding how WebRTC runs
    We use it at https://testingbot.com to provide a realtime video stream of remote desktops and mobile device screens. Mostly with Pion (Go). - Source: Hacker News / over 4 years ago
  • Optimising Appium Tests
    You will get instant test results, including a video, screenshots and logs. TestingBot is an Appium cloud provider which offers access to physical Android and iOS devices for native mobile app testing. - Source: dev.to / over 4 years ago
  • Did you know the DTCC has a live ticker for the swaps market? Here’s gme swap data for the last month.
    I was able to use https://testingbot.com with the 5-minute free trial to access the side and create a Historic search. However, as I was waiting for my search to complete (holy crap is this site slow) my five-minute freebie window timed out. I will upgrade to a paid plan tomorrow and continue digging on that DTCC site. Source: over 4 years ago
View more

What are some alternatives?

When comparing UserVoice and TestingBot, you can also consider the following products

Canny.io - Canny helps you collect and organize feature requests to better understand customer needs and prioritize your roadmap.

Sauce Labs - Test mobile or web apps instantly across 700+ browser/OS/device platform combinations - without infrastructure setup.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

CrossBrowserTesting - Browser Testing made simple! Run automated, visual, and manual tests on 1500+ real browsers and mobile devices. Test more browsers, in less time.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

browserling - Live interactive cross-browser testing from your browser.