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UserVoice VS StackPath

Compare UserVoice VS StackPath and see what are their differences

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Contents:
  1. ยป Base Details
  2. ยป Videos
  3. ยป Reviews
  4. ยป Alternatives

UserVoice logo UserVoice

UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

StackPath logo StackPath

Secure Content Delivery Network, DDoS, WAF Service
  • UserVoice Landing page
    Landing page //
    2023-10-14
  • StackPath Landing page
    Landing page //
    2023-08-07

UserVoice features and specs

  • User Feedback Gathering
    UserVoice allows businesses to collect feedback directly from users, helping to prioritize product improvements based on actual user needs.
  • Customization
    The platform is highly customizable, which allows organizations to tailor it to their specific needs and branding requirements.
  • Integration with Other Tools
    UserVoice integrates with other popular tools like Slack, Jira, and Salesforce, making it easier to consolidate feedback and manage workflows.
  • Analytics and Reporting
    Robust analytics and reporting tools provide actionable insights into user feedback trends and sentiment.
  • User Engagement
    Features like voting and commenting encourage user participation and create a sense of community.
  • Scalability
    The platform can scale to accommodate organizations of various sizes, from startups to large enterprises.

Possible disadvantages of UserVoice

  • Pricing
    UserVoice can be expensive for small businesses or startups, making it less accessible for organizations with limited budgets.
  • Learning Curve
    There can be a steep learning curve for new users, which might require additional training and onboarding.
  • Limited Customization at Lower Tiers
    While the platform is customizable, lower-tier plans offer limited customization options compared to higher-tier plans.
  • Complexity
    Advanced features and integrations can add complexity, which may require dedicated staff for proper management.
  • Response Time
    Some users have reported slower response times from customer support, which can be frustrating during critical issues.
  • Feature Clutter
    The abundance of features can sometimes feel overwhelming, making navigation and usage less intuitive for some users.

StackPath features and specs

  • Comprehensive Global Coverage
    StackPath operates a broad network of Points of Presence (PoPs) distributed across the globe, enhancing the speed and reliability of content delivery for a worldwide audience.
  • Integrated Security Features
    The platform offers built-in security features such as Web Application Firewall (WAF), DDoS protection, and SSL certificates, providing robust safeguards against various cyber threats.
  • Edge Computing
    StackPath allows developers to run workloads at the edge of the network, closer to the end-users, reducing latency and improving application performance.
  • Developer-Friendly
    The service provides comprehensive APIs and extensive documentation, enabling developers to easily integrate StackPathโ€™s features into their applications.
  • Affordable Pricing
    StackPath offers competitive pricing with various plans, making it accessible for startups and small to medium-sized businesses.

Possible disadvantages of StackPath

  • Complex Initial Setup
    New users might find the initial setup process challenging due to the abundance of features and configurations available.
  • Customer Support Limitations
    While StackPath provides customer support, some users have reported delays in response times and varying levels of support quality.
  • Limited Advanced Analytics
    Compared to some competitors, StackPath's analytics features are less comprehensive, which could be a drawback for businesses needing detailed insights into traffic and performance metrics.
  • Learning Curve
    The platformโ€™s rich feature set can present a steep learning curve for users who are not already familiar with similar technologies.
  • Edge Locations
    Although StackPath has a broad global presence, some regions may have limited edge locations, which can affect performance in those areas.

Analysis of UserVoice

Overall verdict

  • UserVoice is a good solution for businesses looking to systematically incorporate customer feedback into their product development process. It is particularly beneficial for organizations seeking to improve customer engagement and make data-driven decisions.

Why this product is good

  • UserVoice is a popular platform for gathering and managing customer feedback. It provides tools for users to submit, vote, and discuss ideas, which can help companies prioritize product development based on customer demand. The platform is praised for its ease of use, integration capabilities with other tools, and its robust reporting features, which allow businesses to track feedback trends and measure customer satisfaction effectively.

Recommended for

    UserVoice is recommended for medium to large-sized businesses, product managers, customer experience teams, and any organization looking to foster a more interactive relationship with their customer base to drive product improvements. It suits industries where customer feedback is a critical component of growth and innovation, such as technology, software development, and digital services.

Analysis of StackPath

Overall verdict

  • Overall, StackPath is highly regarded within the industry for its comprehensive services in edge computing and CDN. Its focus on performance, security, and ease of use makes it a worthy consideration for businesses seeking an effective and reliable platform for managing and delivering web content. However, the ultimate decision should consider specific business needs and budget constraints.

Why this product is good

  • StackPath is often considered a good choice because it offers a robust edge computing platform, which includes content delivery network (CDN) services. It provides advanced security features, including DDoS protection and Web Application Firewall (WAF), which help in safeguarding web applications. Their infrastructure is designed for speed and reliability, making them a popular option for businesses that require fast and secure content delivery. Additionally, StackPath has a user-friendly interface and scalable solutions that can accommodate the needs of both small and large enterprises.

Recommended for

  • Businesses that require high performance and secure content delivery
  • Developers and companies looking for scalable edge computing solutions
  • Organizations that prioritize cybersecurity features like DDoS protection and WAF
  • Enterprises in need of a reliable CDN with a global presence
  • Users who appreciate a user-friendly interface and strong customer support

UserVoice videos

+ Add

UserVoice Review

More videos:

  • Tutorial - How to Use Customer Feedback on Your Product by UserVoice CEO
  • Review - UserVoice

StackPath videos

+ Add

How to Fully Connect WordPress Site with StackPath CDN

More videos:

  • Review - The Ideal WP Fastest Cache Settings + MaxCDN (Now StackPath)

Category Popularity

0-100% (relative to UserVoice and StackPath)

UserVoice

StackPath

Customer Feedback
100 100%
Customer Feedback
0% 0
CDN
0 0%
CDN
100% 100
User Feedback
100 100%
User Feedback
0% 0
Security
0 0%
Security
100% 100

User comments

Share your experience with using UserVoice and StackPath. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare UserVoice and StackPath

UserVoice Reviews

10 Best Canny Alternatives and Competitors in 2025
UserVoice is a Canny.io alternative that dives deeper into customer feedback. While Canny offers feedback based on upvoting, UserVoice goes further by collecting feedback from multiple avenues including email, questionnaires, chat, and automated feedback forms. Use this tool to leverage user feedback and build more innovative products. โš’๏ธ
Source: clickup.com
17 Best Canny Alternatives in 2024
UserVoice is a customer feedback management tool that helps you collect, organize and prioritize all of your feedback in one place. UserVoice is the most complete and most popular tool for collecting feedback from your users and employees. It is also one of the few tools that can handle both internal (employee) feedback and external customer feedback.
Source: supahub.com
30+ Customer Feedback Tools comparison
For optimal user experience, your customer should not sense they are leaving your website and using another platform for feedback. The look and feel of the feedback platform must be customizable to match your design. Create and organize pages with custom content with UserVoice and ClearFlask.
Source: clearflask.com
HOW TO: Set Up a Q&A Website in Minutes โ€“ the Best Options Reviewed & Compared
UserVoice is very much like GetSatisfaction with some similar aspects and several differences. UV allows your users to ask questions, suggest, vote, and comment all for feedback from you. The user experience is simplistic in its own way, offers quick accessibility, and delivers results. UserVoice aims to solve the problem of disconnection and miscommunication between you and...
Source: ecommerce-platforms.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Customers can send in new public ideas or private messages, and your team can answer them all from one combined dashboard. There's even integrations with internet phone systems, CRMs, social networks and more to get as many of your support requests in one place as possible. UserVoice watches everything going on and combines it with your public feature requests to build a...
Source: zapier.com

StackPath Reviews

8 Best Cloudflare Alternatives (Free + Premium)
StackPath was founded in 2015 by Lance Crosby but now operates under the same people who ran SoftLayer, a cloud solutions and services provider, bought over by IBM. Having acquired several strategic companies, StackPath gradually built an upgraded network of servers across more than 50 edge locations worldwide.
Source: hostscore.net
Top 15 Cloudflare Alternatives: A Complete Guide
Stackpath also provides security features, such as SSL, DDoS protection, WAF, and firewall, to protect your web content and applications. Stackpath has a simple and transparent pricing model and a user-friendly interface. Here are its pros and cons:
Source: www.theknowledgeacademy.com
Introduction to Cloudflare Alternatives In 2021
StackPath offers content shipment services with WAF and totally recorded API. It provides services with instant setup, purging and real-time circumstances. Stack path offers plans for mid to high range users which are simple and economical beginning with $20 to $600. Also check siri competitors.
Source: www.techolac.com
10 Top Cloudflare Alternatives for Your Website
Stackpath is built on top of the open source MaxCDN platform that was acquired by the company back in 2016. Its content delivery service comes with an integrated web application firewall and a fully-documented API. The service comes with instant configuration updates, instant purging, real-time analytics and origin shield. One of the most remarkable things about StackPathโ€™s...
Source: beebom.com
MaxCDN (StackPath) vs CloudFlare vs Amazon CloudFront vs Akamai Edge vs Fastly
Even though I tried listing some of the more recognizable brands (at least in the WordPress community) thereโ€™s a pattern here. Amazon CloudFront and Fastly seem to be favored by mainstream companies and overall well-known brands with a huge online presence, while StackPath and CloudFlare cater to both the big boys and standard WordPress blogs (or just entry-level websites)....
Source: www.codeinwp.com

Social recommendations and mentions

Based on our record, UserVoice should be more popular than StackPath. It has been mentiond 8 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

UserVoice mentions (8)

  • YARWL (Yet Another Remarkable Wishlist)
    I have sent them some user stories, complete with storyboard images. I am not a beta participant though. I suggested that it would be helpful if they rolled out something like UserVoice's Feedback Manager, so there is transparency to what's in the request queue and where we users can formally vote on the value of a given feature suggestion. Source: over 3 years ago
  • Ask HN: Could you please share which SaaS you are using for your SaaS?
    - Collecting customer's feature requests: This is a tough one, I am using https://uservoice.com/ but I don't like it that much. I am searching for a self-hosted alternative to https://canny.io/. - Source: Hacker News / over 4 years ago
  • "Help us to improve your reMarkable experience"
    I think that RM should consider a solution such as UserVoice which will let the user community vote on what critical bug fixes or new features we feel are most important. Not only can a user upvote a feature request or critical fix, but they can also add comments to help substantiate their vote. Source: over 4 years ago
  • How We Use Internal Hackathons to Create New Product Features
    Six months later, UserVoice wanted to sign in with Courier and mentioned we lacked some functionalities they wanted. Specifically, they wanted to put two blocks next to each other in the notification designer. So, the sales and product team reached out to me, and I went, โ€œOh yeah, I hacked that together; it was cool but with a few bugs.โ€. - Source: dev.to / over 4 years ago
  • Move features requests from Reddit?
    Would having a proper Customer Feedback platform using something like Canny or UserVoice be useful? Source: almost 5 years ago
View more

StackPath mentions (1)

  • Ask HN: Who is hiring? (May 2022)
    StackPath (Dallas, Texas) | Remote | Full-Time | https://stackpath.com I am looking for Senior Systems Engineer for our Kubernetes infrastructure: https://stackpath.applytojob.com/apply/kLd89ZuXsV/Senior-Systems-Engineer The Systems Engineering team is a small team of 5 that are specialized in the care-and-feeding of the StackPath bare-metal infrastructure. Bonus points if you exhibit an affinity towards... - Source: Hacker News / about 4 years ago

What are some alternatives?

When comparing UserVoice and StackPath, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

CloudFlare - Cloudflare is a global network designed to make everything you connect to the Internet secure, private, fast, and reliable.

Canny.io - Canny helps you collect and organize feature requests to better understand customer needs and prioritize your roadmap.

Amazon CloudFront - Amazon CloudFront is a content delivery web service.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Pulse Secure - Pulse Secure provides a consolidated offering for access control, SSL VPN, and mobile device security. Contact Pulse Secure at 408-372-9600 to get a free demo.

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