Software Alternatives, Accelerators & Startups

UserVoice VS Split.io

Compare UserVoice VS Split.io and see what are their differences

Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

UserVoice logo UserVoice

UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

Split.io logo Split.io

In a world where product development teams are pressured to do more with less, Splitโ€™s Feature Data Platformโ„ข gives you the confidence to move fast without breaking things.
  • UserVoice Landing page
    Landing page //
    2023-10-14
  • Split.io Landing page
    Landing page //
    2023-08-02

In a world where product development teams are pressured to do more with less, Splitโ€™s Feature Data Platformโ„ข gives you the confidence to move fast without breaking things.

Set up feature flags and safely deploy to production, controlling who sees which features and when. Connect every flag to contextual data, so you know if your features are making things better or worse, and act without hesitation. Effortlessly conduct feature experiments like A/B tests without slowing down. Split is a feature management platform that takes the extra step with experts to support you, online courses to help you learn as you go, and a developer-oriented culture that puts our customers at the center.

Whether youโ€™re looking to increase your releases, to decrease your MTTR, or to ignite your dev team without burning them outโ€“Change the way the work gets done with Split. Switch on a free account today, schedule a demo to learn more, or contact us for further questions.

UserVoice

Pricing URL
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$ Details
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Release Date
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Startup details
Country
United States

UserVoice features and specs

  • User Feedback Gathering
    UserVoice allows businesses to collect feedback directly from users, helping to prioritize product improvements based on actual user needs.
  • Customization
    The platform is highly customizable, which allows organizations to tailor it to their specific needs and branding requirements.
  • Integration with Other Tools
    UserVoice integrates with other popular tools like Slack, Jira, and Salesforce, making it easier to consolidate feedback and manage workflows.
  • Analytics and Reporting
    Robust analytics and reporting tools provide actionable insights into user feedback trends and sentiment.
  • User Engagement
    Features like voting and commenting encourage user participation and create a sense of community.
  • Scalability
    The platform can scale to accommodate organizations of various sizes, from startups to large enterprises.

Possible disadvantages of UserVoice

  • Pricing
    UserVoice can be expensive for small businesses or startups, making it less accessible for organizations with limited budgets.
  • Learning Curve
    There can be a steep learning curve for new users, which might require additional training and onboarding.
  • Limited Customization at Lower Tiers
    While the platform is customizable, lower-tier plans offer limited customization options compared to higher-tier plans.
  • Complexity
    Advanced features and integrations can add complexity, which may require dedicated staff for proper management.
  • Response Time
    Some users have reported slower response times from customer support, which can be frustrating during critical issues.
  • Feature Clutter
    The abundance of features can sometimes feel overwhelming, making navigation and usage less intuitive for some users.

Split.io features and specs

  • Feature Flagging
    Split.io provides advanced feature flagging capabilities, allowing for controlled rollouts, A/B testing, and targeted releases.
  • Data-Driven Decisions
    The platform offers comprehensive analytics to measure the impact of features, helping businesses make informed decisions based on real user data.
  • Integration Capabilities
    Split.io supports integration with various data and development tools, making it easier to incorporate into existing workflows and tech stacks.
  • Scalability
    Split.io is designed to handle high volumes of feature flags and experiments, making it suitable for companies of all sizes, from startups to enterprises.
  • Security and Compliance
    The platform ensures data security and compliance with global standards, an important factor for businesses handling sensitive information.

Possible disadvantages of Split.io

  • Cost
    Split.io can be expensive, especially for smaller teams or startups, as pricing scales with usage and feature needs.
  • Learning Curve
    There is a learning curve associated with mastering all the features and integrating Split.io into existing processes, which might require dedicated time and resources.
  • Complexity
    For smaller projects or teams, the extensive features offered might be overkill and could complicate straightforward deployments.
  • Dependency on Platform
    Relying heavily on Split.io for feature management could result in a dependency that might be challenging to replace or migrate away from in the future.
  • Performance Overhead
    Implementing feature flags and experiments could introduce a slight performance overhead, particularly if not managed correctly.

Analysis of UserVoice

Overall verdict

  • UserVoice is a good solution for businesses looking to systematically incorporate customer feedback into their product development process. It is particularly beneficial for organizations seeking to improve customer engagement and make data-driven decisions.

Why this product is good

  • UserVoice is a popular platform for gathering and managing customer feedback. It provides tools for users to submit, vote, and discuss ideas, which can help companies prioritize product development based on customer demand. The platform is praised for its ease of use, integration capabilities with other tools, and its robust reporting features, which allow businesses to track feedback trends and measure customer satisfaction effectively.

Recommended for

    UserVoice is recommended for medium to large-sized businesses, product managers, customer experience teams, and any organization looking to foster a more interactive relationship with their customer base to drive product improvements. It suits industries where customer feedback is a critical component of growth and innovation, such as technology, software development, and digital services.

Analysis of Split.io

Overall verdict

  • Split.io is a highly recommended platform if you are looking for advanced feature management and experimentation capabilities. Its scalability, integration options, and security measures make it a great choice for organizations aiming to innovate with confidence.

Why this product is good

  • Security
    It ensures secure handling of customer data and provides robust access control features to ensure compliance with modern security standards.
  • Integration
    The platform integrates well with a wide range of development and data tools, providing flexibility and a more streamlined workflow for engineering teams.
  • Scalability
    Split.io is designed to handle large-scale feature flags and experiments, making it suitable for organizations of various sizes.
  • Experimentation
    It offers advanced experimentation capabilities, enabling data-driven decisions through A/B testing and analytics, empowering teams to optimize user experiences based on reliable data.
  • Feature management
    Split.io provides robust feature management functionality that allows teams to control the rollout of new features and experiment with different variations seamlessly.

Recommended for

  • Product managers looking to control feature rollouts.
  • Engineering teams adopting CI/CD practices.
  • Data analysts and data scientists focusing on experimentation.
  • Large organizations managing complex feature environments.
  • Startups aiming to quickly iterate on feature development.

UserVoice videos

UserVoice Review

More videos:

  • Tutorial - How to Use Customer Feedback on Your Product by UserVoice CEO
  • Review - UserVoice

Split.io videos

Switch It On With Split

More videos:

  • Review - Split Series - Away From the Keyboard With Matt Winchester, Software Engineering Manager
  • Review - Split Series - Away From The Keyboard with Geoff Rayback, Software Engineer

Category Popularity

0-100% (relative to UserVoice and Split.io)
Customer Feedback
100 100%
0% 0
Feature Flags
0 0%
100% 100
User Feedback
100 100%
0% 0
Developer Tools
0 0%
100% 100

User comments

Share your experience with using UserVoice and Split.io. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare UserVoice and Split.io

UserVoice Reviews

10 Best Canny Alternatives and Competitors in 2025
UserVoice is a Canny.io alternative that dives deeper into customer feedback. While Canny offers feedback based on upvoting, UserVoice goes further by collecting feedback from multiple avenues including email, questionnaires, chat, and automated feedback forms. Use this tool to leverage user feedback and build more innovative products. โš’๏ธ
Source: clickup.com
17 Best Canny Alternatives in 2024
UserVoice is a customer feedback management tool that helps you collect, organize and prioritize all of your feedback in one place. UserVoice is the most complete and most popular tool for collecting feedback from your users and employees. It is also one of the few tools that can handle both internal (employee) feedback and external customer feedback.
Source: supahub.com
30+ Customer Feedback Tools comparison
For optimal user experience, your customer should not sense they are leaving your website and using another platform for feedback. The look and feel of the feedback platform must be customizable to match your design. Create and organize pages with custom content with UserVoice and ClearFlask.
Source: clearflask.com
HOW TO: Set Up a Q&A Website in Minutes โ€“ the Best Options Reviewed & Compared
UserVoice is very much like GetSatisfaction with some similar aspects and several differences. UV allows your users to ask questions, suggest, vote, and comment all for feedback from you. The user experience is simplistic in its own way, offers quick accessibility, and delivers results. UserVoice aims to solve the problem of disconnection and miscommunication between you and...
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Customers can send in new public ideas or private messages, and your team can answer them all from one combined dashboard. There's even integrations with internet phone systems, CRMs, social networks and more to get as many of your support requests in one place as possible. UserVoice watches everything going on and combines it with your public feature requests to build a...
Source: zapier.com

Split.io Reviews

Top Mobile Feature Flag Tools
Split is yet another powerful feature flag management tool serving customers like EA, Salesforce, and Crunchbase. It might not be suited for cross-channel experiments, but offers highly granular control over your releases, their targeting, and team permissions. Additionally, Split provides a powerful analytics engine that can automatically determine the significance of test...
Source: instabug.com

Social recommendations and mentions

Based on our record, Split.io should be more popular than UserVoice. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

UserVoice mentions (8)

  • YARWL (Yet Another Remarkable Wishlist)
    I have sent them some user stories, complete with storyboard images. I am not a beta participant though. I suggested that it would be helpful if they rolled out something like UserVoice's Feedback Manager, so there is transparency to what's in the request queue and where we users can formally vote on the value of a given feature suggestion. Source: over 3 years ago
  • Ask HN: Could you please share which SaaS you are using for your SaaS?
    - Collecting customer's feature requests: This is a tough one, I am using https://uservoice.com/ but I don't like it that much. I am searching for a self-hosted alternative to https://canny.io/. - Source: Hacker News / over 4 years ago
  • "Help us to improve your reMarkable experience"
    I think that RM should consider a solution such as UserVoice which will let the user community vote on what critical bug fixes or new features we feel are most important. Not only can a user upvote a feature request or critical fix, but they can also add comments to help substantiate their vote. Source: over 4 years ago
  • How We Use Internal Hackathons to Create New Product Features
    Six months later, UserVoice wanted to sign in with Courier and mentioned we lacked some functionalities they wanted. Specifically, they wanted to put two blocks next to each other in the notification designer. So, the sales and product team reached out to me, and I went, โ€œOh yeah, I hacked that together; it was cool but with a few bugs.โ€. - Source: dev.to / over 4 years ago
  • Move features requests from Reddit?
    Would having a proper Customer Feedback platform using something like Canny or UserVoice be useful? Source: almost 5 years ago
View more

Split.io mentions (12)

  • Mysa app crashing when trying to open the schedule for a thermostat
    I added split.io to my Pi-Holes while list but it still crashes. Source: almost 4 years ago
  • Mysa app crashing when trying to open the schedule for a thermostat
    If possible can you please ensure that split.io is being allowed through your adblocker? Source: almost 4 years ago
  • Any simple/conservative lists that just block ads, not trackers that might break mobile apps and web sites?
    Split.io, segment.io, app-measurement.com, ... These domains do not really serve ads, they are used for analytics which one can argue is a privacy issue. But some Android apps just refuse to start if you block some of these domains. Source: almost 4 years ago
  • Dev is painfully slow
    People here must not be using Animation libraries, or A/B testing libraries (ala split.io) etc.. These bring in hundreds of modules alone.... terrible, but I'm thinking many of those posting aren't really building for serious enterprise production type websites. Source: about 4 years ago
  • What words do you like to put on your buttons?
    I looked up split.io and their website is worse. I see some technical jargon that I recognize, but the rest is gibberish. Makes me think there is room for providing better content in the space. Source: about 4 years ago
View more

What are some alternatives?

When comparing UserVoice and Split.io, you can also consider the following products

Canny.io - Canny helps you collect and organize feature requests to better understand customer needs and prioritize your roadmap.

LaunchDarkly - LaunchDarkly is a powerful development tool which allows software developers to roll out updates and new features.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

ConfigCat - ConfigCat is a developer-centric feature flag service with unlimited team size, awesome support, and a reasonable price tag.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Flagsmith - Flagsmith lets you manage feature flags and remote config across web, mobile and server side applications. Deliver true Continuous Integration. Get builds out faster. Control who has access to new features. We're Open Source.