Software Alternatives & Startups

UserVoice VS Sensor Tower

Compare UserVoice VS Sensor Tower and see what are their differences

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UserVoice logo UserVoice

UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

Sensor Tower logo Sensor Tower

Sensor Tower is a platform for app store optimization and app industry intelligence.
  • UserVoice Landing page
    Landing page //
    2023-10-14
  • Sensor Tower Landing page
    Landing page //
    2023-06-21

UserVoice

Pricing URL
-
Release Date
-
Startup details
Country
United States

Sensor Tower

Release Date
2013 January
Startup details
Country
United States
State
California
Founder(s)
Alex Malafeev
Employees
100 - 249

UserVoice features and specs

  • User Feedback Gathering
    UserVoice allows businesses to collect feedback directly from users, helping to prioritize product improvements based on actual user needs.
  • Customization
    The platform is highly customizable, which allows organizations to tailor it to their specific needs and branding requirements.
  • Integration with Other Tools
    UserVoice integrates with other popular tools like Slack, Jira, and Salesforce, making it easier to consolidate feedback and manage workflows.
  • Analytics and Reporting
    Robust analytics and reporting tools provide actionable insights into user feedback trends and sentiment.
  • User Engagement
    Features like voting and commenting encourage user participation and create a sense of community.
  • Scalability
    The platform can scale to accommodate organizations of various sizes, from startups to large enterprises.

Possible disadvantages of UserVoice

  • Pricing
    UserVoice can be expensive for small businesses or startups, making it less accessible for organizations with limited budgets.
  • Learning Curve
    There can be a steep learning curve for new users, which might require additional training and onboarding.
  • Limited Customization at Lower Tiers
    While the platform is customizable, lower-tier plans offer limited customization options compared to higher-tier plans.
  • Complexity
    Advanced features and integrations can add complexity, which may require dedicated staff for proper management.
  • Response Time
    Some users have reported slower response times from customer support, which can be frustrating during critical issues.
  • Feature Clutter
    The abundance of features can sometimes feel overwhelming, making navigation and usage less intuitive for some users.

Sensor Tower features and specs

  • Comprehensive App Data
    Sensor Tower offers detailed analytics and insights on app performance, including downloads, revenue, and user engagement. This data helps developers make informed decisions about their app strategies.
  • Market Intelligence
    The platform provides market intelligence that can help businesses understand market trends, competitive landscapes, and growth opportunities, enabling better strategic planning.
  • Advertising Analytics
    Sensor Tower includes features to track app advertising performance, providing insights into ad spend, impressions, and the effectiveness of ad campaigns.
  • Easy-to-Use Interface
    The platform's user-friendly interface makes it accessible for users with varying levels of technical expertise, which can be a significant advantage for small teams or individual developers.
  • ASO Tools
    Sensor Tower offers App Store Optimization (ASO) tools to help apps rank better in app store search results, enhancing visibility and potentially increasing downloads.

Possible disadvantages of Sensor Tower

  • Cost
    Sensor Tower is a premium service with a pricing model that may be prohibitive for small businesses or individual developers, especially those who are just starting out.
  • Learning Curve
    Although the interface is user-friendly, the extensive range of features and data can be overwhelming at first, requiring a learning curve to fully leverage the platform’s capabilities.
  • Data Limitations
    While Sensor Tower provides robust analytics, some users have noted occasional discrepancies or gaps in the data, which may impact the reliability of insights.
  • Competitor Focus
    The platform's focus on competitive intelligence can lead to an overemphasis on competitors' strategies rather than fostering innovation within one's own product.
  • Dependence on Data Accuracy
    Because decision-making relies heavily on the platform's data, any inaccuracies or outdated information can lead to misguided strategies and potential negative impacts on business outcomes.

Analysis of UserVoice

Overall verdict

  • UserVoice is a good solution for businesses looking to systematically incorporate customer feedback into their product development process. It is particularly beneficial for organizations seeking to improve customer engagement and make data-driven decisions.

Why this product is good

  • UserVoice is a popular platform for gathering and managing customer feedback. It provides tools for users to submit, vote, and discuss ideas, which can help companies prioritize product development based on customer demand. The platform is praised for its ease of use, integration capabilities with other tools, and its robust reporting features, which allow businesses to track feedback trends and measure customer satisfaction effectively.

Recommended for

    UserVoice is recommended for medium to large-sized businesses, product managers, customer experience teams, and any organization looking to foster a more interactive relationship with their customer base to drive product improvements. It suits industries where customer feedback is a critical component of growth and innovation, such as technology, software development, and digital services.

UserVoice videos

UserVoice Review

More videos:

  • Tutorial - How to Use Customer Feedback on Your Product by UserVoice CEO
  • Review - UserVoice

Sensor Tower videos

Sensor Tower ASO Tool Review: Keyword Spy, Research & Apple Features

More videos:

  • Review - ASO 101 and Sensor Tower Platform Overview
  • Review - Sensor Tower - App Store Optimization for iOS and Android

Category Popularity

0-100% (relative to UserVoice and Sensor Tower)
Customer Feedback
100 100%
0% 0
Analytics
0 0%
100% 100
User Feedback
100 100%
0% 0
App Store Optimization (ASO)

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare UserVoice and Sensor Tower

UserVoice Reviews

10 Best Canny Alternatives and Competitors in 2025
UserVoice is a Canny.io alternative that dives deeper into customer feedback. While Canny offers feedback based on upvoting, UserVoice goes further by collecting feedback from multiple avenues including email, questionnaires, chat, and automated feedback forms. Use this tool to leverage user feedback and build more innovative products. ⚒️
Source: clickup.com
17 Best Canny Alternatives in 2024
UserVoice is a customer feedback management tool that helps you collect, organize and prioritize all of your feedback in one place. UserVoice is the most complete and most popular tool for collecting feedback from your users and employees. It is also one of the few tools that can handle both internal (employee) feedback and external customer feedback.
Source: supahub.com
30+ Customer Feedback Tools comparison
For optimal user experience, your customer should not sense they are leaving your website and using another platform for feedback. The look and feel of the feedback platform must be customizable to match your design. Create and organize pages with custom content with UserVoice and ClearFlask.
Source: clearflask.com
HOW TO: Set Up a Q&A Website in Minutes – the Best Options Reviewed & Compared
UserVoice is very much like GetSatisfaction with some similar aspects and several differences. UV allows your users to ask questions, suggest, vote, and comment all for feedback from you. The user experience is simplistic in its own way, offers quick accessibility, and delivers results. UserVoice aims to solve the problem of disconnection and miscommunication between you and...
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Customers can send in new public ideas or private messages, and your team can answer them all from one combined dashboard. There's even integrations with internet phone systems, CRMs, social networks and more to get as many of your support requests in one place as possible. UserVoice watches everything going on and combines it with your public feature requests to build a...
Source: zapier.com

Sensor Tower Reviews

We have no reviews of Sensor Tower yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Sensor Tower should be more popular than UserVoice. It has been mentiond 30 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

UserVoice mentions (8)

  • YARWL (Yet Another Remarkable Wishlist)
    I have sent them some user stories, complete with storyboard images. I am not a beta participant though. I suggested that it would be helpful if they rolled out something like UserVoice's Feedback Manager, so there is transparency to what's in the request queue and where we users can formally vote on the value of a given feature suggestion. Source: almost 4 years ago
  • Ask HN: Could you please share which SaaS you are using for your SaaS?
    - Collecting customer's feature requests: This is a tough one, I am using https://uservoice.com/ but I don't like it that much. I am searching for a self-hosted alternative to https://canny.io/. - Source: Hacker News / over 4 years ago
  • "Help us to improve your reMarkable experience"
    I think that RM should consider a solution such as UserVoice which will let the user community vote on what critical bug fixes or new features we feel are most important. Not only can a user upvote a feature request or critical fix, but they can also add comments to help substantiate their vote. Source: over 4 years ago
  • How We Use Internal Hackathons to Create New Product Features
    Six months later, UserVoice wanted to sign in with Courier and mentioned we lacked some functionalities they wanted. Specifically, they wanted to put two blocks next to each other in the notification designer. So, the sales and product team reached out to me, and I went, “Oh yeah, I hacked that together; it was cool but with a few bugs.”. - Source: dev.to / over 4 years ago
  • Move features requests from Reddit?
    Would having a proper Customer Feedback platform using something like Canny or UserVoice be useful? Source: almost 5 years ago
View more

Sensor Tower mentions (30)

  • 7 AI trends in mobile app development
    The hype around AI shows no signs of slowing down and continues to attract attention from publishers, developers, anyone creating mobile applications for their business, and those with a keen interest. This fact is proved by the latest report, State of AI, which analyzed current trends in 2025, released by Sensor Tower, the leading source of mobile app insights. If you haven’t had time to look through the report,... - Source: dev.to / about 1 year ago
  • The Karma Connection in Chrome Web Store
    I was optimistically hoping some of the MV3 changes would result in Chrome webstore policy enforcement being standardized, but that hasn't happened. Sensor Tower (https://sensortower.com/) makes a lot of popular extensions, like StayFocusd https://www.stayfocusd.com/. They seem to resell ad data (in violation of [1]?) and ship likely obfuscated code [2] (in violation of [3]?), but there's no enforcement or even... - Source: Hacker News / almost 2 years ago
  • Famine Scourge Will Be Broken. Don’t Lose Focus.
    Yes, and they will be right. Just look at its revenue (sensortower.com) through the many fiascos. Source: about 4 years ago
  • Genshin Impact Mobile Revenue and Downloads [Updated May 2022]
    (source: https://sensortower.com/). Source: over 4 years ago
  • Top Games by user group
    Ya I checked out data.ai and sensortower.com. Both give pretty good overview data. But I think you're right, premium may be required for any in depth user information. Source: over 4 years ago
View more

What are some alternatives?

When comparing UserVoice and Sensor Tower, you can also consider the following products

Canny.io - Canny helps you collect and organize feature requests to better understand customer needs and prioritize your roadmap.

appfigures - Cross-platform app store analytics for all of your mobile apps.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

App Annie - App Annie is a marketing analytics tool available for apps of all kinds. With App Annie, you can track sales, traffic, and a variety of other factors pertinent to monitoring an app's trajectory.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Mobile Action - Mobile Data Intelligence & Actionable Insights.