Software Alternatives, Accelerators & Startups

UserVoice VS Google StackDriver

Compare UserVoice VS Google StackDriver and see what are their differences

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UserVoice logo UserVoice

UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

Google StackDriver logo Google StackDriver

Stackdriver provides monitoring services for cloud-powered applications.
  • UserVoice Landing page
    Landing page //
    2023-10-14
  • Google StackDriver Landing page
    Landing page //
    2023-05-11

UserVoice features and specs

  • User Feedback Gathering
    UserVoice allows businesses to collect feedback directly from users, helping to prioritize product improvements based on actual user needs.
  • Customization
    The platform is highly customizable, which allows organizations to tailor it to their specific needs and branding requirements.
  • Integration with Other Tools
    UserVoice integrates with other popular tools like Slack, Jira, and Salesforce, making it easier to consolidate feedback and manage workflows.
  • Analytics and Reporting
    Robust analytics and reporting tools provide actionable insights into user feedback trends and sentiment.
  • User Engagement
    Features like voting and commenting encourage user participation and create a sense of community.
  • Scalability
    The platform can scale to accommodate organizations of various sizes, from startups to large enterprises.

Possible disadvantages of UserVoice

  • Pricing
    UserVoice can be expensive for small businesses or startups, making it less accessible for organizations with limited budgets.
  • Learning Curve
    There can be a steep learning curve for new users, which might require additional training and onboarding.
  • Limited Customization at Lower Tiers
    While the platform is customizable, lower-tier plans offer limited customization options compared to higher-tier plans.
  • Complexity
    Advanced features and integrations can add complexity, which may require dedicated staff for proper management.
  • Response Time
    Some users have reported slower response times from customer support, which can be frustrating during critical issues.
  • Feature Clutter
    The abundance of features can sometimes feel overwhelming, making navigation and usage less intuitive for some users.

Google StackDriver features and specs

  • Comprehensive Monitoring
    Google StackDriver provides extensive monitoring capabilities for applications running on Google Cloud Platform (GCP), Amazon Web Services (AWS), and even on-premises systems. This centralized monitoring offers seamless integration and a unified view of the health of your entire infrastructure.
  • Integrated Logging
    StackDriver includes powerful logging capabilities that allow you to collect, analyze, and visualize logs from various sources. Its integration with Google Cloud Logging allows for easy search, alerting, and insights.
  • Alerting and Incident Response
    StackDriver comes with advanced alerting features that notify you of any issues in real-time. It supports multiple channels like email, SMS, and third-party services, helping you respond proactively to incidents.
  • Auto-Generated Dashboards
    StackDriver provides auto-generated dashboards for various GCP and AWS services, making it easier for users to start monitoring their cloud resources immediately without extensive configuration.
  • Integration with Other Google Services
    Being a part of Google Cloud, StackDriver seamlessly integrates with other Google services such as BigQuery, Cloud Storage, and Google Kubernetes Engine, among others, providing more robust data analysis and visualization capabilities.

Possible disadvantages of Google StackDriver

  • Cost
    The pricing for StackDriver can become expensive, especially for large-scale applications with a significant number of resources and logs. Costs can quickly escalate based on usage, making budgeting a challenge.
  • Complexity
    While StackDriver offers a comprehensive set of features, the platform can be complex to set up and configure correctly, particularly for newcomers or smaller teams without dedicated DevOps resources.
  • AWS Integration Limitations
    Although StackDriver supports AWS, the integration is not as deep as it is with GCP. Some advanced features and metrics may not be available for AWS resources, limiting its effectiveness for multi-cloud environments.
  • Learning Curve
    The extensive functionality of StackDriver comes with a steep learning curve. Users may require significant time and training to fully leverage all the features and to set up effective monitoring and alerting systems.
  • Data Retention Limitations
    StackDriver's data retention policies might be restrictive for some use cases. By default, log data retention is limited, and extending the retention period can incur additional costs, affecting long-term analysis and auditing.

Analysis of UserVoice

Overall verdict

  • UserVoice is a good solution for businesses looking to systematically incorporate customer feedback into their product development process. It is particularly beneficial for organizations seeking to improve customer engagement and make data-driven decisions.

Why this product is good

  • UserVoice is a popular platform for gathering and managing customer feedback. It provides tools for users to submit, vote, and discuss ideas, which can help companies prioritize product development based on customer demand. The platform is praised for its ease of use, integration capabilities with other tools, and its robust reporting features, which allow businesses to track feedback trends and measure customer satisfaction effectively.

Recommended for

    UserVoice is recommended for medium to large-sized businesses, product managers, customer experience teams, and any organization looking to foster a more interactive relationship with their customer base to drive product improvements. It suits industries where customer feedback is a critical component of growth and innovation, such as technology, software development, and digital services.

Analysis of Google StackDriver

Overall verdict

  • Google StackDriver is considered a good solution for operations management within the Google Cloud ecosystem. It offers comprehensive monitoring and logging capabilities, making it an advantageous choice for organizations already utilizing Google Cloud services.

Why this product is good

  • Google StackDriver, now known as Google Cloud Operations Suite, is generally regarded as a robust tool for monitoring, logging, and debugging applications running on Google Cloud Platform (GCP) and on-premises. It integrates seamlessly with other Google Cloud services, providing a unified view of your resources. Its features like real-time monitoring, alerting, and metric visualization help in maintaining application performance and reliability.

Recommended for

    Google StackDriver is recommended for organizations using Google Cloud Platform looking to leverage integrated monitoring and logging solutions. It is especially beneficial for DevOps teams, system administrators, and developers who need detailed insights and alerting for GCP-hosted applications. Businesses seeking a unified monitoring solution for hybrid environments that include both cloud and on-premises systems will also find it beneficial.

UserVoice videos

UserVoice Review

More videos:

  • Tutorial - How to Use Customer Feedback on Your Product by UserVoice CEO
  • Review - UserVoice

Google StackDriver videos

Google Stackdriver Monitoring | Walkthrough, Thoughts, and Review

Category Popularity

0-100% (relative to UserVoice and Google StackDriver)
Customer Feedback
100 100%
0% 0
Monitoring Tools
0 0%
100% 100
User Feedback
100 100%
0% 0
Log Management
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare UserVoice and Google StackDriver

UserVoice Reviews

10 Best Canny Alternatives and Competitors in 2025
UserVoice is a Canny.io alternative that dives deeper into customer feedback. While Canny offers feedback based on upvoting, UserVoice goes further by collecting feedback from multiple avenues including email, questionnaires, chat, and automated feedback forms. Use this tool to leverage user feedback and build more innovative products. โš’๏ธ
Source: clickup.com
17 Best Canny Alternatives in 2024
UserVoice is a customer feedback management tool that helps you collect, organize and prioritize all of your feedback in one place. UserVoice is the most complete and most popular tool for collecting feedback from your users and employees. It is also one of the few tools that can handle both internal (employee) feedback and external customer feedback.
Source: supahub.com
30+ Customer Feedback Tools comparison
For optimal user experience, your customer should not sense they are leaving your website and using another platform for feedback. The look and feel of the feedback platform must be customizable to match your design. Create and organize pages with custom content with UserVoice and ClearFlask.
Source: clearflask.com
HOW TO: Set Up a Q&A Website in Minutes โ€“ the Best Options Reviewed & Compared
UserVoice is very much like GetSatisfaction with some similar aspects and several differences. UV allows your users to ask questions, suggest, vote, and comment all for feedback from you. The user experience is simplistic in its own way, offers quick accessibility, and delivers results. UserVoice aims to solve the problem of disconnection and miscommunication between you and...
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Customers can send in new public ideas or private messages, and your team can answer them all from one combined dashboard. There's even integrations with internet phone systems, CRMs, social networks and more to get as many of your support requests in one place as possible. UserVoice watches everything going on and combines it with your public feature requests to build a...
Source: zapier.com

Google StackDriver Reviews

We have no reviews of Google StackDriver yet.
Be the first one to post

Social recommendations and mentions

Based on our record, UserVoice should be more popular than Google StackDriver. It has been mentiond 8 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

UserVoice mentions (8)

  • YARWL (Yet Another Remarkable Wishlist)
    I have sent them some user stories, complete with storyboard images. I am not a beta participant though. I suggested that it would be helpful if they rolled out something like UserVoice's Feedback Manager, so there is transparency to what's in the request queue and where we users can formally vote on the value of a given feature suggestion. Source: over 3 years ago
  • Ask HN: Could you please share which SaaS you are using for your SaaS?
    - Collecting customer's feature requests: This is a tough one, I am using https://uservoice.com/ but I don't like it that much. I am searching for a self-hosted alternative to https://canny.io/. - Source: Hacker News / over 4 years ago
  • "Help us to improve your reMarkable experience"
    I think that RM should consider a solution such as UserVoice which will let the user community vote on what critical bug fixes or new features we feel are most important. Not only can a user upvote a feature request or critical fix, but they can also add comments to help substantiate their vote. Source: over 4 years ago
  • How We Use Internal Hackathons to Create New Product Features
    Six months later, UserVoice wanted to sign in with Courier and mentioned we lacked some functionalities they wanted. Specifically, they wanted to put two blocks next to each other in the notification designer. So, the sales and product team reached out to me, and I went, โ€œOh yeah, I hacked that together; it was cool but with a few bugs.โ€. - Source: dev.to / over 4 years ago
  • Move features requests from Reddit?
    Would having a proper Customer Feedback platform using something like Canny or UserVoice be useful? Source: almost 5 years ago
View more

Google StackDriver mentions (1)

  • 10 Best Cloud Monitoring Tools for 2025
    Formerly Stackdriver, Google Cloud Operations Suite offers monitoring, logging, and diagnostics for applications on Google Cloud Platform. It provides real-time insights and integrates seamlessly with other Google Cloud services. - Source: dev.to / over 1 year ago

What are some alternatives?

When comparing UserVoice and Google StackDriver, you can also consider the following products

Canny.io - Canny helps you collect and organize feature requests to better understand customer needs and prioritize your roadmap.

AppDynamics - Get real-time insight from your apps using Application Performance Managementโ€”how theyโ€™re being used, how theyโ€™re performing, where they need help.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Devo - Devo delivers real-time operational & business value from analytics on streaming and historical data to operations.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Blumira - Blumira's threat detection platform offers both automated threat detection and response, enabling organizations of any size to more efficiently defend against cybersecurity threats in near real-time.