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UserVoice VS Flow-e

Compare UserVoice VS Flow-e and see what are their differences

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Contents:
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  3. » Reviews
  4. » Alternatives

UserVoice logo UserVoice

UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

Flow-e logo Flow-e

Turn your Gmail or Office365 inbox to a Visual Task Board.
  • UserVoice Landing page
    Landing page //
    2023-10-14
  • Flow-e Landing page
    Landing page //
    2021-07-31

Flow-e is a visualization layer on top of your Gmail or Outlook inbox. It provides an elegant Kanban-like workflow that's combined with the ideas behind Inbox Zero and GTD. Flow-e eliminates the need of external task management tools and transforms your inbox into a central To Do app.

UserVoice features and specs

  • User Feedback Gathering
    UserVoice allows businesses to collect feedback directly from users, helping to prioritize product improvements based on actual user needs.
  • Customization
    The platform is highly customizable, which allows organizations to tailor it to their specific needs and branding requirements.
  • Integration with Other Tools
    UserVoice integrates with other popular tools like Slack, Jira, and Salesforce, making it easier to consolidate feedback and manage workflows.
  • Analytics and Reporting
    Robust analytics and reporting tools provide actionable insights into user feedback trends and sentiment.
  • User Engagement
    Features like voting and commenting encourage user participation and create a sense of community.
  • Scalability
    The platform can scale to accommodate organizations of various sizes, from startups to large enterprises.

Possible disadvantages of UserVoice

  • Pricing
    UserVoice can be expensive for small businesses or startups, making it less accessible for organizations with limited budgets.
  • Learning Curve
    There can be a steep learning curve for new users, which might require additional training and onboarding.
  • Limited Customization at Lower Tiers
    While the platform is customizable, lower-tier plans offer limited customization options compared to higher-tier plans.
  • Complexity
    Advanced features and integrations can add complexity, which may require dedicated staff for proper management.
  • Response Time
    Some users have reported slower response times from customer support, which can be frustrating during critical issues.
  • Feature Clutter
    The abundance of features can sometimes feel overwhelming, making navigation and usage less intuitive for some users.

Flow-e features and specs

  • Visual Task Management
    Flow-e offers a visual way to manage your tasks and emails using a Kanban board, making it easy to track the progress of each task.
  • Integration With Email
    The service integrates directly with your email, allowing you to convert emails into tasks quickly, which streamlines workflow management.
  • Customization
    Flow-e allows users to customize their boards, columns, and tasks according to their preferences and workflow needs.
  • Time Tracking
    It includes a feature for tracking time, which helps users manage their time more effectively by seeing how long tasks take to complete.
  • Deadlines and Reminders
    The platform supports setting deadlines and reminders, ensuring that important tasks and emails are addressed in a timely manner.

Possible disadvantages of Flow-e

  • Limited Platforms
    Flow-e is primarily designed for email services like Gmail and Outlook, which limits its usability for people using other email platforms.
  • Learning Curve
    New users may face a learning curve when getting started with Flow-e, especially if they are not familiar with Kanban boards or task management tools.
  • Cost
    Flow-e offers limited free features, and users may find the pricing for premium features to be on the higher side compared to other task management solutions.
  • Dependency on Email
    The tool heavily relies on email integration, which might not be suitable for users looking to manage tasks and workflow outside of their email system.
  • Mobile App Limitations
    Flow-e’s mobile application is not as feature-rich as its desktop counterpart, which can be a disadvantage for users who manage tasks on the go.

Analysis of UserVoice

Overall verdict

  • UserVoice is a good solution for businesses looking to systematically incorporate customer feedback into their product development process. It is particularly beneficial for organizations seeking to improve customer engagement and make data-driven decisions.

Why this product is good

  • UserVoice is a popular platform for gathering and managing customer feedback. It provides tools for users to submit, vote, and discuss ideas, which can help companies prioritize product development based on customer demand. The platform is praised for its ease of use, integration capabilities with other tools, and its robust reporting features, which allow businesses to track feedback trends and measure customer satisfaction effectively.

Recommended for

    UserVoice is recommended for medium to large-sized businesses, product managers, customer experience teams, and any organization looking to foster a more interactive relationship with their customer base to drive product improvements. It suits industries where customer feedback is a critical component of growth and innovation, such as technology, software development, and digital services.

Analysis of Flow-e

Overall verdict

  • Flow-e is generally considered a good tool for those looking to integrate task management within their email workflow seamlessly. Users find it beneficial for enhancing productivity and keeping track of tasks without leaving their email interface.

Why this product is good

  • Flow-e is appreciated for its intuitive, Kanban-style approach to managing emails and tasks directly from the inbox. It helps streamline workflows by converting email threads into manageable tasks and allows for visualization of work progress.

Recommended for

    Flow-e is highly recommended for professionals and teams who manage a significant amount of email communication and prefer a visual, task-oriented approach to organize their workflow effectively.

UserVoice videos

+ Add

UserVoice Review

More videos:

  • Tutorial - How to Use Customer Feedback on Your Product by UserVoice CEO
  • Review - UserVoice

Flow-e videos

+ Add

Flow-e.com Review

More videos:

Category Popularity

0-100% (relative to UserVoice and Flow-e)

UserVoice

Flow-e

Customer Feedback
100 100%
Customer Feedback
0% 0
Project Management
0 0%
Project Management
100% 100
User Feedback
100 100%
User Feedback
0% 0
Email Productivity
0 0%
Email Productivity
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare UserVoice and Flow-e

UserVoice Reviews

10 Best Canny Alternatives and Competitors in 2025
UserVoice is a Canny.io alternative that dives deeper into customer feedback. While Canny offers feedback based on upvoting, UserVoice goes further by collecting feedback from multiple avenues including email, questionnaires, chat, and automated feedback forms. Use this tool to leverage user feedback and build more innovative products. ⚒️
Source: clickup.com
17 Best Canny Alternatives in 2024
UserVoice is a customer feedback management tool that helps you collect, organize and prioritize all of your feedback in one place. UserVoice is the most complete and most popular tool for collecting feedback from your users and employees. It is also one of the few tools that can handle both internal (employee) feedback and external customer feedback.
Source: supahub.com
30+ Customer Feedback Tools comparison
For optimal user experience, your customer should not sense they are leaving your website and using another platform for feedback. The look and feel of the feedback platform must be customizable to match your design. Create and organize pages with custom content with UserVoice and ClearFlask.
Source: clearflask.com
HOW TO: Set Up a Q&A Website in Minutes – the Best Options Reviewed & Compared
UserVoice is very much like GetSatisfaction with some similar aspects and several differences. UV allows your users to ask questions, suggest, vote, and comment all for feedback from you. The user experience is simplistic in its own way, offers quick accessibility, and delivers results. UserVoice aims to solve the problem of disconnection and miscommunication between you and...
Source: ecommerce-platforms.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Customers can send in new public ideas or private messages, and your team can answer them all from one combined dashboard. There's even integrations with internet phone systems, CRMs, social networks and more to get as many of your support requests in one place as possible. UserVoice watches everything going on and combines it with your public feature requests to build a...
Source: zapier.com

Flow-e Reviews

We have no reviews of Flow-e yet.
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Social recommendations and mentions

Based on our record, UserVoice seems to be more popular. It has been mentiond 8 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

UserVoice mentions (8)

  • YARWL (Yet Another Remarkable Wishlist)
    I have sent them some user stories, complete with storyboard images. I am not a beta participant though. I suggested that it would be helpful if they rolled out something like UserVoice's Feedback Manager, so there is transparency to what's in the request queue and where we users can formally vote on the value of a given feature suggestion. Source: almost 4 years ago
  • Ask HN: Could you please share which SaaS you are using for your SaaS?
    - Collecting customer's feature requests: This is a tough one, I am using https://uservoice.com/ but I don't like it that much. I am searching for a self-hosted alternative to https://canny.io/. - Source: Hacker News / over 4 years ago
  • "Help us to improve your reMarkable experience"
    I think that RM should consider a solution such as UserVoice which will let the user community vote on what critical bug fixes or new features we feel are most important. Not only can a user upvote a feature request or critical fix, but they can also add comments to help substantiate their vote. Source: over 4 years ago
  • How We Use Internal Hackathons to Create New Product Features
    Six months later, UserVoice wanted to sign in with Courier and mentioned we lacked some functionalities they wanted. Specifically, they wanted to put two blocks next to each other in the notification designer. So, the sales and product team reached out to me, and I went, “Oh yeah, I hacked that together; it was cool but with a few bugs.”. - Source: dev.to / over 4 years ago
  • Move features requests from Reddit?
    Would having a proper Customer Feedback platform using something like Canny or UserVoice be useful? Source: almost 5 years ago
View more

Flow-e mentions (0)

We have not tracked any mentions of Flow-e yet. Tracking of Flow-e recommendations started around Mar 2021.

What are some alternatives?

When comparing UserVoice and Flow-e, you can also consider the following products

Canny.io - Canny helps you collect and organize feature requests to better understand customer needs and prioritize your roadmap.

KanbanMail - A Kanban board for your emails.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Sortd - Rated the #1 App for Gmail

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

KanbanFlow - KanbanFlow is a Lean project management tool allowing real-time collaboration between team members. Supports the Pomodoro technique for time tracking.

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