UserVoice
Canny.io
Freshdesk
Intercom
tawk.to
LiveAgent
UseResponse
Zendesk
EchoRelay.dev
Paragon
Nango
Prismatic.io
Svix
Hookdeck
EchoRelay is a managed runtime for custom API integrations.
Describe one integration once: what comes in, the target system, credentials, the retry policy, and how the answer maps back. EchoRelay validates each inbound request, maps it, replies synchronously, passes streams through, fans out to multiple targets, or queues delivery with automatic retry, a dead-letter queue and replay.
Every configuration change is versioned. Preview, diff, dry run, schedule, publish and roll back. When a vendor changes their API or rotates a credential, you update the configuration and publish. Deploy nothing.
Build and operate each integration through the REST API, an MCP server so an AI agent can do the wiring, or the web panel. Free to start, no card required.
Docs: https://docs.echorelay.dev · Pricing: https://echorelay.dev/pricing
UserVoice EchoRelay.devUserVoice is recommended for medium to large-sized businesses, product managers, customer experience teams, and any organization looking to foster a more interactive relationship with their customer base to drive product improvements. It suits industries where customer feedback is a critical component of growth and innovation, such as technology, software development, and digital services.
No EchoRelay.dev videos yet. You could help us improve this page by suggesting one.
EchoRelay.dev's answer:
What costs you money in an integration is not building it, it is the week a vendor renames a field. EchoRelay holds each integration as configuration instead of code you deploy: what comes in, where it goes, how it authenticates, what happens when the target is down, and how the answer maps back. Change any of it, preview the diff, publish, roll back if you were wrong. Deploy nothing. Every request leaves a delivery receipt, so when someone asks whether an order reached the warehouse, you answer from the record rather than from the logs.
EchoRelay.dev's answer:
Software teams that maintain a handful of custom integrations and have nobody whose job that is. There are developers, which is why they can run a runtime and read a mapping, but no integration team, so every vendor change competes with the product roadmap for the same people. Typically a shop wired into an ERP, a tax office, a fulfilment partner and a few marketing tools, or a product reselling a dozen vendor APIs behind one format of its own.
EchoRelay.dev's answer:
Most alternatives are one of two things: a catalogue of prebuilt connectors for popular products, or a workflow canvas. Neither helps with the adapter you had to write yourself, because the system on the other end is a customer's ERP or a partner's ordering API that nobody ships a connector for. EchoRelay is for that one. You describe it once and we operate it. The real comparison is the adapter service you would otherwise build and maintain in-house, and the difference is that a schema change becomes a mapping edit instead of a release.
EchoRelay.dev's answer:
It started from a pattern that shows up in almost every software team that talks to systems it does not control. The integrations that hurt are never the popular ones with a ready-made connector. They are the customer's ERP, the partner's ordering API, the tax office endpoint: one-off adapters somebody wrote once and now nobody wants to own.
The cost is not writing them. It is everything after. A vendor renames a field and someone edits adapter code, deploys it and hopes nothing else moved. A credential rotates and the adapter quietly breaks until a customer notices. The vendor has an outage and the retry logic you wrote yourself has to absorb it. Then someone asks whether an order actually arrived, and the honest answer is buried in logs.
EchoRelay was built to move that work out of application code. Describe the integration once as configuration: what comes in, where it goes, how it authenticates, what happens when the target is down, and how the answer maps back. When the vendor changes something, you change the mapping, preview the diff, publish, and roll back if you were wrong. Deploy nothing. Every request leaves a delivery receipt, so the question about that order has an answer you can point at.
EchoRelay.dev's answer:
Nothing you have to install or operate. From the outside EchoRelay is plain HTTP: a REST API, an MCP server so an AI agent can do the wiring, and a web panel. You send a request to an address and we handle the rest.
Based on our record, UserVoice seems to be more popular. It has been mentiond 8 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
I have sent them some user stories, complete with storyboard images. I am not a beta participant though. I suggested that it would be helpful if they rolled out something like UserVoice's Feedback Manager, so there is transparency to what's in the request queue and where we users can formally vote on the value of a given feature suggestion. Source: almost 4 years ago
- Collecting customer's feature requests: This is a tough one, I am using https://uservoice.com/ but I don't like it that much. I am searching for a self-hosted alternative to https://canny.io/. - Source: Hacker News / over 4 years ago
I think that RM should consider a solution such as UserVoice which will let the user community vote on what critical bug fixes or new features we feel are most important. Not only can a user upvote a feature request or critical fix, but they can also add comments to help substantiate their vote. Source: over 4 years ago
Six months later, UserVoice wanted to sign in with Courier and mentioned we lacked some functionalities they wanted. Specifically, they wanted to put two blocks next to each other in the notification designer. So, the sales and product team reached out to me, and I went, “Oh yeah, I hacked that together; it was cool but with a few bugs.”. - Source: dev.to / over 4 years ago
Would having a proper Customer Feedback platform using something like Canny or UserVoice be useful? Source: almost 5 years ago
Canny.io - Canny helps you collect and organize feature requests to better understand customer needs and prioritize your roadmap.
Paragon - Paragon offers routing, scheduling, and transport logistics optimization software.
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Nango - The fastest way to ship integrations with 500+ APIs
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
Prismatic.io - The integration platform for B2B software companies.