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UserVoice VS Create React App

Compare UserVoice VS Create React App and see what are their differences

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UserVoice logo UserVoice

UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

Create React App logo Create React App

Create React apps with no build configuration
  • UserVoice Landing page
    Landing page //
    2023-10-14
  • Create React App Landing page
    Landing page //
    2023-09-18

UserVoice features and specs

  • User Feedback Gathering
    UserVoice allows businesses to collect feedback directly from users, helping to prioritize product improvements based on actual user needs.
  • Customization
    The platform is highly customizable, which allows organizations to tailor it to their specific needs and branding requirements.
  • Integration with Other Tools
    UserVoice integrates with other popular tools like Slack, Jira, and Salesforce, making it easier to consolidate feedback and manage workflows.
  • Analytics and Reporting
    Robust analytics and reporting tools provide actionable insights into user feedback trends and sentiment.
  • User Engagement
    Features like voting and commenting encourage user participation and create a sense of community.
  • Scalability
    The platform can scale to accommodate organizations of various sizes, from startups to large enterprises.

Possible disadvantages of UserVoice

  • Pricing
    UserVoice can be expensive for small businesses or startups, making it less accessible for organizations with limited budgets.
  • Learning Curve
    There can be a steep learning curve for new users, which might require additional training and onboarding.
  • Limited Customization at Lower Tiers
    While the platform is customizable, lower-tier plans offer limited customization options compared to higher-tier plans.
  • Complexity
    Advanced features and integrations can add complexity, which may require dedicated staff for proper management.
  • Response Time
    Some users have reported slower response times from customer support, which can be frustrating during critical issues.
  • Feature Clutter
    The abundance of features can sometimes feel overwhelming, making navigation and usage less intuitive for some users.

Create React App features and specs

  • Ease of Setup
    Create React App provides a simple command to quickly set up a new React project. This reduces the time required for initial configuration.
  • Zero Configuration
    The tool comes with a large set of defaults out of the box. You don't need to configure Webpack, Babel, or other build tools manually.
  • Best Practices
    It encapsulates a lot of best practices for building React applications, ensuring you start off on the right foot.
  • Development Server
    Includes a local development server with hot-module reloading powered by Webpack, which improves the development experience.
  • Community Support
    As a Facebook-backed project with a wide user base, Create React App benefits from extensive documentation and community support.
  • Testing Setup
    Initial Jest configuration is included, providing a straightforward way to start writing and running tests.
  • Production Optimizations
    Built-in optimizations for production builds, such as code splitting and minification.

Possible disadvantages of Create React App

  • Limited Customization
    While the zero-configuration approach is convenient, it can be limiting if you need to modify the underlying configurations (Webpack, Babel, etc.).
  • Monolithic
    Create React App is a single monolithic package, which can make it difficult to understand or change certain aspects without ejecting.
  • Eject Complexity
    Ejecting from Create React App exposes all underlying configurations, which can be overwhelming and increase the complexity of your project.
  • Dependency Management
    Because it abstracts away many details, you may not be aware of what dependencies are being used in your project.
  • Less Control
    Advanced users may find Create React App restrictive as it abstracts many details and does not easily allow for deep customization.
  • Performance Overhead
    For very small applications, the built-in tooling might be overkill and add unnecessary complexity and performance overhead.

Analysis of UserVoice

Overall verdict

  • UserVoice is a good solution for businesses looking to systematically incorporate customer feedback into their product development process. It is particularly beneficial for organizations seeking to improve customer engagement and make data-driven decisions.

Why this product is good

  • UserVoice is a popular platform for gathering and managing customer feedback. It provides tools for users to submit, vote, and discuss ideas, which can help companies prioritize product development based on customer demand. The platform is praised for its ease of use, integration capabilities with other tools, and its robust reporting features, which allow businesses to track feedback trends and measure customer satisfaction effectively.

Recommended for

    UserVoice is recommended for medium to large-sized businesses, product managers, customer experience teams, and any organization looking to foster a more interactive relationship with their customer base to drive product improvements. It suits industries where customer feedback is a critical component of growth and innovation, such as technology, software development, and digital services.

Analysis of Create React App

Overall verdict

  • Create React App is a good choice for developers looking for a straightforward way to start React applications without delving into setup configurations. It's a robust, flexible tool for beginners and those who appreciate productivity and ease of use over micromanaging build setups.

Why this product is good

  • Create React App is widely appreciated for streamlining the setup of new React projects. It abstracts away the complex configurations of tools like Webpack and Babel, allowing developers to focus on building applications rather than managing build processes. It offers a strong development environment with features like hot reloading, a development server, and support for the latest JavaScript features. Additionally, it provides a sensible set of defaults and is maintained by the React team, ensuring compatibility and access to the latest React updates.

Recommended for

  • Beginners who are new to React and want to start building projects quickly.
  • Developers who want to focus on app development rather than configuration details.
  • Teams that require a standardized project setup to streamline the development process.
  • Projects that do not require a highly customized build process, as Create React App might be restrictive for advanced use cases that need significant flexibility.

UserVoice videos

+ Add

UserVoice Review

More videos:

  • Tutorial - How to Use Customer Feedback on Your Product by UserVoice CEO
  • Review - UserVoice

Create React App videos

+ Add

Why You Should Stop Using Create React App | React.js Todo List | Code Review #4 Part 2

More videos:

  • Review - Create React App Explained

Category Popularity

0-100% (relative to UserVoice and Create React App)

UserVoice

Create React App

Customer Feedback
100 100%
Customer Feedback
0% 0
Javascript UI Libraries
0 0%
Javascript UI Libraries
100% 100
User Feedback
100 100%
User Feedback
0% 0
Developer Tools
0 0%
Developer Tools
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare UserVoice and Create React App

UserVoice Reviews

10 Best Canny Alternatives and Competitors in 2025
UserVoice is a Canny.io alternative that dives deeper into customer feedback. While Canny offers feedback based on upvoting, UserVoice goes further by collecting feedback from multiple avenues including email, questionnaires, chat, and automated feedback forms. Use this tool to leverage user feedback and build more innovative products. ⚒️
Source: clickup.com
17 Best Canny Alternatives in 2024
UserVoice is a customer feedback management tool that helps you collect, organize and prioritize all of your feedback in one place. UserVoice is the most complete and most popular tool for collecting feedback from your users and employees. It is also one of the few tools that can handle both internal (employee) feedback and external customer feedback.
Source: supahub.com
30+ Customer Feedback Tools comparison
For optimal user experience, your customer should not sense they are leaving your website and using another platform for feedback. The look and feel of the feedback platform must be customizable to match your design. Create and organize pages with custom content with UserVoice and ClearFlask.
Source: clearflask.com
HOW TO: Set Up a Q&A Website in Minutes – the Best Options Reviewed & Compared
UserVoice is very much like GetSatisfaction with some similar aspects and several differences. UV allows your users to ask questions, suggest, vote, and comment all for feedback from you. The user experience is simplistic in its own way, offers quick accessibility, and delivers results. UserVoice aims to solve the problem of disconnection and miscommunication between you and...
Source: ecommerce-platforms.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Customers can send in new public ideas or private messages, and your team can answer them all from one combined dashboard. There's even integrations with internet phone systems, CRMs, social networks and more to get as many of your support requests in one place as possible. UserVoice watches everything going on and combines it with your public feature requests to build a...
Source: zapier.com

Create React App Reviews

We have no reviews of Create React App yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Create React App seems to be a lot more popular than UserVoice. While we know about 121 links to Create React App, we've tracked only 8 mentions of UserVoice. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

UserVoice mentions (8)

  • YARWL (Yet Another Remarkable Wishlist)
    I have sent them some user stories, complete with storyboard images. I am not a beta participant though. I suggested that it would be helpful if they rolled out something like UserVoice's Feedback Manager, so there is transparency to what's in the request queue and where we users can formally vote on the value of a given feature suggestion. Source: almost 4 years ago
  • Ask HN: Could you please share which SaaS you are using for your SaaS?
    - Collecting customer's feature requests: This is a tough one, I am using https://uservoice.com/ but I don't like it that much. I am searching for a self-hosted alternative to https://canny.io/. - Source: Hacker News / over 4 years ago
  • "Help us to improve your reMarkable experience"
    I think that RM should consider a solution such as UserVoice which will let the user community vote on what critical bug fixes or new features we feel are most important. Not only can a user upvote a feature request or critical fix, but they can also add comments to help substantiate their vote. Source: over 4 years ago
  • How We Use Internal Hackathons to Create New Product Features
    Six months later, UserVoice wanted to sign in with Courier and mentioned we lacked some functionalities they wanted. Specifically, they wanted to put two blocks next to each other in the notification designer. So, the sales and product team reached out to me, and I went, “Oh yeah, I hacked that together; it was cool but with a few bugs.”. - Source: dev.to / over 4 years ago
  • Move features requests from Reddit?
    Would having a proper Customer Feedback platform using something like Canny or UserVoice be useful? Source: almost 5 years ago
View more

Create React App mentions (121)

  • Understanding Docker multi-stage builds
    Let's start by preparing a sample application that we want to place in a Docker image. This will be a web application created using the React framework and its create-react-app tool. It will generate a code template and configuration, allowing us to focus on the image creation aspects. - Source: dev.to / about 1 year ago
  • Those Golden Era of React...👩‍💻☺️
    This project was bootstrapped with Create React App. - Source: dev.to / over 1 year ago
  • You should know this before choosing Next.js
    I could totally see how you'd arrive there. Backstory: create-react was a starter boilerplate for React built and maintained by Facebook. This was when webpack was the standard and just getting a local development environment to "hello world" for React could be challenging.[1] That project was depreciated and the popularity of the Next.js site framework for react projects (plus I certainly assume heavy lobbying... - Source: Hacker News / over 1 year ago
  • Updating my website's tech stack in 2025
    My website's previous iteration was built in 2021. It was bootstrapped using (the now deprecated) Create React App and it took approximately 2 months to build. The home page included a bunch of photos that I had taken myself of my desk and keyboard as background for several sections and it included most of the information on the website. In the middle of the page I put the SkillsTerminal (which also features in... - Source: dev.to / over 1 year ago
  • Micro-libraries need to die already
    This is just a discourse based on "I need to churn out something, I need that fast and I didn't start in the web game when Backbone and E4X were a solid corporate choice". If you are not in a hurry, work in a solid team and have a good attention span, a lot of clickbait idiocy around JS may not happen. I'm presenting you one of countless examples: a lot of coding bootcamps teach React, maybe with TS, maybe with... - Source: Hacker News / about 2 years ago
View more

What are some alternatives?

When comparing UserVoice and Create React App, you can also consider the following products

Canny.io - Canny helps you collect and organize feature requests to better understand customer needs and prioritize your roadmap.

React - A JavaScript library for building user interfaces

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

React.run - Quick in-browser prototyping for React Components!

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

React Boilerplate - Offline-first, highly scalable foundation for your next app

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