UserVoice
Canny.io
Freshdesk
Intercom
tawk.to
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UseResponse
Zendesk
CoverStack
Artivatic
LeadSquared
Our research has highlighted that because of a lack of ready technology accustomed to Insurance and customer needs as well as constraints of expertise, players across various industries are unable to provide their customers with insurance products. As an attempt to resolve this industry problem, CoverStack, a B2B zero-code platform was created to focus on empowering the industry players with the right set of tools. CoverStackโs Insurance Infrastructure-as-a-service is a 100% digital solution backed by innovative technology that enables its customers to set up their insurance business, distribute chosen insurance products and manage operations at their convenience. It is a zero-code, ready-to-use, full-stack infrastructure platform for insurance buying, selling and servicing digitally to enable mass distribution. Driven by the vision to create India's largest tech ecosystem around insurance, CoverStack integrates with the industry players and connects them to a wide catalogue of insurance products offered by 45+ insurance partners. Some of our key clients are ICICI Securities, Spinny, Arohan Financial Services and Satin Creditcare Network Limited. Headquartered in Mumbai, India, Series E-funded CoverStack has 251 employees with offices also present in Bangalore, Kolkata and Jaipur
UserVoice CoverStackUserVoice is recommended for medium to large-sized businesses, product managers, customer experience teams, and any organization looking to foster a more interactive relationship with their customer base to drive product improvements. It suits industries where customer feedback is a critical component of growth and innovation, such as technology, software development, and digital services.
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Based on our record, UserVoice seems to be more popular. It has been mentiond 8 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
I have sent them some user stories, complete with storyboard images. I am not a beta participant though. I suggested that it would be helpful if they rolled out something like UserVoice's Feedback Manager, so there is transparency to what's in the request queue and where we users can formally vote on the value of a given feature suggestion. Source: over 3 years ago
- Collecting customer's feature requests: This is a tough one, I am using https://uservoice.com/ but I don't like it that much. I am searching for a self-hosted alternative to https://canny.io/. - Source: Hacker News / over 4 years ago
I think that RM should consider a solution such as UserVoice which will let the user community vote on what critical bug fixes or new features we feel are most important. Not only can a user upvote a feature request or critical fix, but they can also add comments to help substantiate their vote. Source: over 4 years ago
Six months later, UserVoice wanted to sign in with Courier and mentioned we lacked some functionalities they wanted. Specifically, they wanted to put two blocks next to each other in the notification designer. So, the sales and product team reached out to me, and I went, โOh yeah, I hacked that together; it was cool but with a few bugs.โ. - Source: dev.to / over 4 years ago
Would having a proper Customer Feedback platform using something like Canny or UserVoice be useful? Source: almost 5 years ago
Canny.io - Canny helps you collect and organize feature requests to better understand customer needs and prioritize your roadmap.
Artivatic - AI Platforms
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
LeadSquared - Accelerating Growth with Smarter Engagement.
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page