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UserVoice VS Apache ActiveMQ

Compare UserVoice VS Apache ActiveMQ and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management, Service Technician and Field Service Management (FSM)... featured
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Contents:
  1. ยป Base Details
  2. ยป Videos
  3. ยป Reviews
  4. ยป Alternatives

UserVoice logo UserVoice

UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

Apache ActiveMQ logo Apache ActiveMQ

Apache ActiveMQ is an open source messaging and integration patterns server.
  • UserVoice Landing page
    Landing page //
    2023-10-14
  • Apache ActiveMQ Landing page
    Landing page //
    2021-10-01

UserVoice features and specs

  • User Feedback Gathering
    UserVoice allows businesses to collect feedback directly from users, helping to prioritize product improvements based on actual user needs.
  • Customization
    The platform is highly customizable, which allows organizations to tailor it to their specific needs and branding requirements.
  • Integration with Other Tools
    UserVoice integrates with other popular tools like Slack, Jira, and Salesforce, making it easier to consolidate feedback and manage workflows.
  • Analytics and Reporting
    Robust analytics and reporting tools provide actionable insights into user feedback trends and sentiment.
  • User Engagement
    Features like voting and commenting encourage user participation and create a sense of community.
  • Scalability
    The platform can scale to accommodate organizations of various sizes, from startups to large enterprises.

Possible disadvantages of UserVoice

  • Pricing
    UserVoice can be expensive for small businesses or startups, making it less accessible for organizations with limited budgets.
  • Learning Curve
    There can be a steep learning curve for new users, which might require additional training and onboarding.
  • Limited Customization at Lower Tiers
    While the platform is customizable, lower-tier plans offer limited customization options compared to higher-tier plans.
  • Complexity
    Advanced features and integrations can add complexity, which may require dedicated staff for proper management.
  • Response Time
    Some users have reported slower response times from customer support, which can be frustrating during critical issues.
  • Feature Clutter
    The abundance of features can sometimes feel overwhelming, making navigation and usage less intuitive for some users.

Apache ActiveMQ features and specs

  • Open Source
    ActiveMQ is open-source under the Apache License, making it free to use and modify. This can lead to cost savings compared to commercial solutions.
  • Wide Protocol Support
    ActiveMQ supports multiple messaging protocols, including AMQP, MQTT, OpenWire, Stomp, and others, allowing for flexible integration with various systems and applications.
  • Java Integration
    Written in Java, ActiveMQ integrates well with JVM-based applications and other Apache projects like Camel and Karaf, making it a good fit for Java-centric environments.
  • High Availability
    Features like broker clustering, network of brokers, and failover support provide robust high availability options, ensuring message delivery even in case of failures.
  • Performance and Scalability
    ActiveMQ can handle a large number of messages and users by scaling horizontally, making it suitable for both small and enterprise-level applications.
  • Admin Console
    ActiveMQ provides a web-based admin console for easy management and monitoring of the message broker, simplifying administrative tasks.

Possible disadvantages of Apache ActiveMQ

  • Complex Configuration
    The initial setup and configuration can be complex, especially for newcomers. It often requires a steep learning curve to understand all the available options and optimizations.
  • Resource Intensive
    ActiveMQ can be resource-intensive, particularly in high-throughput scenarios, which may necessitate more robust hardware for optimal performance.
  • Latency
    In certain configurations, ActiveMQ may exhibit higher latency compared to other brokers, which might not make it suitable for use cases requiring real-time guarantees.
  • Java Dependency
    As a Java-based solution, ActiveMQ requires the JVM, which can be a downside for organizations that have standardized on other technology stacks.
  • Community Support
    While there is a community around ActiveMQ, it may not be as large or as active as those for other, similar open-source projects. This can lead to slower responses to issues and fewer community-based resources.
  • Documentation
    Though comprehensive, the documentation can sometimes be difficult to navigate, making it challenging for users to find specific information quickly.

Analysis of UserVoice

Overall verdict

  • UserVoice is a good solution for businesses looking to systematically incorporate customer feedback into their product development process. It is particularly beneficial for organizations seeking to improve customer engagement and make data-driven decisions.

Why this product is good

  • UserVoice is a popular platform for gathering and managing customer feedback. It provides tools for users to submit, vote, and discuss ideas, which can help companies prioritize product development based on customer demand. The platform is praised for its ease of use, integration capabilities with other tools, and its robust reporting features, which allow businesses to track feedback trends and measure customer satisfaction effectively.

Recommended for

    UserVoice is recommended for medium to large-sized businesses, product managers, customer experience teams, and any organization looking to foster a more interactive relationship with their customer base to drive product improvements. It suits industries where customer feedback is a critical component of growth and innovation, such as technology, software development, and digital services.

Analysis of Apache ActiveMQ

Overall verdict

  • Apache ActiveMQ is generally considered a good choice for message brokering due to its comprehensive feature set, stability, and scalability. It is especially beneficial in environments where integration between different systems and technologies is necessary, thanks to its support of numerous messaging protocols.

Why this product is good

  • Apache ActiveMQ is a popular open-source message broker that is known for its flexibility and reliability. It supports multiple messaging protocols and offers features such as high availability, load balancing, and a robust set of messaging patterns. It is a mature project with a large user base and a supportive community. Its ability to integrate with various platforms and languages, along with its rich feature set, makes it a suitable choice for many applications requiring reliable message queuing.

Recommended for

    Apache ActiveMQ is recommended for enterprises looking for a reliable and scalable message broker, developers needing rich messaging functionality, and organizations that require robust support for various messaging protocols, including JMS, AMQP, STOMP, and MQTT. It is particularly well-suited for applications that need to distribute messages between different applications, languages, and platforms.

UserVoice videos

+ Add

UserVoice Review

More videos:

  • Tutorial - How to Use Customer Feedback on Your Product by UserVoice CEO
  • Review - UserVoice

Apache ActiveMQ videos

No Apache ActiveMQ videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to UserVoice and Apache ActiveMQ)

UserVoice

Apache ActiveMQ

Customer Feedback
100 100%
Customer Feedback
0% 0
Stream Processing
0 0%
Stream Processing
100% 100
User Feedback
100 100%
User Feedback
0% 0
Data Integration
0 0%
Data Integration
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare UserVoice and Apache ActiveMQ

UserVoice Reviews

10 Best Canny Alternatives and Competitors in 2025
UserVoice is a Canny.io alternative that dives deeper into customer feedback. While Canny offers feedback based on upvoting, UserVoice goes further by collecting feedback from multiple avenues including email, questionnaires, chat, and automated feedback forms. Use this tool to leverage user feedback and build more innovative products. โš’๏ธ
Source: clickup.com
17 Best Canny Alternatives in 2024
UserVoice is a customer feedback management tool that helps you collect, organize and prioritize all of your feedback in one place. UserVoice is the most complete and most popular tool for collecting feedback from your users and employees. It is also one of the few tools that can handle both internal (employee) feedback and external customer feedback.
Source: supahub.com
30+ Customer Feedback Tools comparison
For optimal user experience, your customer should not sense they are leaving your website and using another platform for feedback. The look and feel of the feedback platform must be customizable to match your design. Create and organize pages with custom content with UserVoice and ClearFlask.
Source: clearflask.com
HOW TO: Set Up a Q&A Website in Minutes โ€“ the Best Options Reviewed & Compared
UserVoice is very much like GetSatisfaction with some similar aspects and several differences. UV allows your users to ask questions, suggest, vote, and comment all for feedback from you. The user experience is simplistic in its own way, offers quick accessibility, and delivers results. UserVoice aims to solve the problem of disconnection and miscommunication between you and...
Source: ecommerce-platforms.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Customers can send in new public ideas or private messages, and your team can answer them all from one combined dashboard. There's even integrations with internet phone systems, CRMs, social networks and more to get as many of your support requests in one place as possible. UserVoice watches everything going on and combines it with your public feature requests to build a...
Source: zapier.com

Apache ActiveMQ Reviews

6 Best Kafka Alternatives: 2022โ€™s Must-know List
ActiveMQ is a flexible, open-source, multi-protocol messaging broker that supports many protocols. This makes it easy for developers to use a variety of languages and platforms. The AMQP protocol facilitates integration with many applications based on different platforms. However, ActiveMQโ€™s high-end data accessibility capabilities are complemented by its load balancing,...
Source: hevodata.com
Top 15 Alternatives to RabbitMQ In 2021
It is a managed information broker for Apache ActiveMQ which has simple installation and it runs message broker in cloud. It doesnโ€™t need any special look after regular management and maintenance of the message system. It is utilized to send bulk message services.
Source: gokicker.com
Top 15 Kafka Alternatives Popular In 2021
Apache ActiveMQ is a popular, open-source, flexible multi-protocol messaging broker. Since it has great support for industry-based protocols, developers get access to languages and platforms. It helps in connecting clients written in languages like Python, C, C++, JavaScript, etc. With the help of the AMQP protocol, integration with many applications with different platforms...
Source: www.spec-india.com

Social recommendations and mentions

UserVoice might be a bit more popular than Apache ActiveMQ. We know about 8 links to it since March 2021 and only 7 links to Apache ActiveMQ. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

UserVoice mentions (8)

  • YARWL (Yet Another Remarkable Wishlist)
    I have sent them some user stories, complete with storyboard images. I am not a beta participant though. I suggested that it would be helpful if they rolled out something like UserVoice's Feedback Manager, so there is transparency to what's in the request queue and where we users can formally vote on the value of a given feature suggestion. Source: over 3 years ago
  • Ask HN: Could you please share which SaaS you are using for your SaaS?
    - Collecting customer's feature requests: This is a tough one, I am using https://uservoice.com/ but I don't like it that much. I am searching for a self-hosted alternative to https://canny.io/. - Source: Hacker News / over 4 years ago
  • "Help us to improve your reMarkable experience"
    I think that RM should consider a solution such as UserVoice which will let the user community vote on what critical bug fixes or new features we feel are most important. Not only can a user upvote a feature request or critical fix, but they can also add comments to help substantiate their vote. Source: over 4 years ago
  • How We Use Internal Hackathons to Create New Product Features
    Six months later, UserVoice wanted to sign in with Courier and mentioned we lacked some functionalities they wanted. Specifically, they wanted to put two blocks next to each other in the notification designer. So, the sales and product team reached out to me, and I went, โ€œOh yeah, I hacked that together; it was cool but with a few bugs.โ€. - Source: dev.to / over 4 years ago
  • Move features requests from Reddit?
    Would having a proper Customer Feedback platform using something like Canny or UserVoice be useful? Source: almost 5 years ago
View more

Apache ActiveMQ mentions (7)

View more

What are some alternatives?

When comparing UserVoice and Apache ActiveMQ, you can also consider the following products

Canny.io - Canny helps you collect and organize feature requests to better understand customer needs and prioritize your roadmap.

RabbitMQ - RabbitMQ is an open source message broker software.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

IBM MQ - IBM MQ is messaging middleware that simplifies and accelerates the integration of diverse applications and data across multiple platforms.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

ChannelGrabber - ChannelGrabber is omnichannel eCommerce software for product content optimization, listings, inventory, order, shipping, invoice and message management. Integrates with eBay, Amazon, Shopify, and more.

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