Software Alternatives & Startups

UserTesting.com VS Influitive

Compare UserTesting.com VS Influitive and see what are their differences

UserTesting.com

Usability testing has never been easier. Get videos of real people speaking their thoughts as they use websites, mobile apps, prototypes and more!

Rating
0 reviews
Pricing
Free trial
Influitive

Influitive helps companies increase customer lifetime value and accelerate sales with the power of their own customer advocates. Inspire your customers to stay longer, share their experiences, and attract new business.

Rating
0 reviews
Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Which is more popular?

Based on our record, UserTesting.com seems to be a lot more popular than Influitive. While we know about 101 links to UserTesting.com, we've tracked only 1 mention of Influitive.

social mentions
101 vs 1
User Experience popularity
100% vs 0%

Base details

Website, pricing, platforms and company facts side by side.

UserTesting.com
Influitive
Website usertesting.com influitive.com
Pricing
Company Startup from the United States · 500 - 999 employees · 2007 Startup from Canada · 100 - 249 employees · 2010
Listed in

About UserTesting.com and Influitive

In their own words, as submitted to SaaSHub.

UserTesting.com
Influitive

UserTesting enables every organization to deliver the best customer experience powered by human insight. With UserTesting’s on-demand Human Insight Platform, companies across industries make accurate customer-first decisions at every level, at the speed business demands.

Read more about UserTesting.com

No description of Influitive yet.

Features and specs

What each product offers, as listed by its team.

UserTesting.com 7 features
Influitive 5 features
  • Ease of Use
    The platform is user-friendly and easy to navigate, making it simple for users to set up tests and analyze results.
  • Quality of Feedback
    Provides high-quality, detailed feedback from real users, which can be instrumental in improving user experience.
  • Quick Turnaround Time
    Enables rapid collection of feedback, often providing results within hours, which is ideal for iterative testing and fast-paced development cycles.
  • Diverse Participant Pool
    Offers access to a broad and diverse range of participants, ensuring that feedback is representative of different demographics and user types.
  • Comprehensive Analytics
    Includes robust analytics tools that help users make sense of the data collected and draw actionable insights.
  • Customizable Tests
    Allows for the creation of highly customizable tests to fit specific research needs and objectives.
  • Video Feedback
    Participants provide video recordings of their sessions, offering visual and contextual insights into user interactions.

Possible disadvantages

  • Cost
    The platform can be expensive, making it less accessible for smaller businesses or startups with limited budgets.
  • Participant Dropout
    There can be instances of participants dropping out of tests, which may require rescheduling and cause delays.
  • Limited Session Duration
    Testing sessions are often limited in duration, which might not be sufficient for more comprehensive or complex tests.
  • Dependency on External Participants
    The quality and reliability of the feedback are dependent on the external participant pool, which can sometimes be inconsistent.
  • Learning Curve
    While the platform is generally user-friendly, there can still be a learning curve for users unfamiliar with UX research methodologies.
  • User Engagement
    Influitive excels at driving user engagement through personalized and gamified experiences, which can increase customer loyalty and advocacy.
  • Comprehensive Analytics
    The platform provides robust analytics and reporting tools that help businesses measure the impact of their advocacy programs and make data-driven decisions.
  • Automation Capabilities
    Influitive offers automation features that streamline the management of advocacy campaigns, saving time and reducing manual efforts.
  • Integrations
    The platform supports integrations with various CRM, marketing automation tools, and other business systems, allowing for seamless data synchronization and workflow optimization.
  • Customizable Experience
    Influitive's platform is highly customizable, allowing businesses to tailor the user experience to align with their brand and specific campaign objectives.

Possible disadvantages

  • Cost
    Influitive can be expensive for small and medium-sized businesses, which might limit accessibility for those with tighter budgets.
  • Complexity
    The platform can be complex to set up and manage, requiring a steep learning curve and potentially necessitating additional training or support.
  • Resource Intensive
    Effective use of Influitive often requires significant time and resources to create and manage content, campaigns, and user interactions.
  • Limited Entry-Level Features
    Some advanced features might be locked behind higher-tier plans, making it less appealing for businesses looking for basic advocacy tools.
  • Customization Overhead
    While customization is a strength, it can also be a downside as it may require dedicated resources to fully utilize the platform’s capabilities, impacting smaller teams.

Analysis

An editorial look at what each product does well and who it suits.

UserTesting.com
Influitive

Overall verdict

  • UserTesting.com is generally considered a good tool for businesses looking to conduct user research and usability testing. Its platform is user-friendly and it provides high-quality, actionable insights. However, its suitability may vary depending on the specific requirements of a project, such as budget constraints and target audience.

Why this product is good

  • UserTesting.com is a popular platform for gaining insights into user experience by allowing businesses to watch real users interact with their products or websites. It offers valuable video-based feedback from a diverse group of testers, which can help identify pain points, improve usability, and enhance customer satisfaction.

Recommended for

  • Product managers seeking to understand user interactions
  • UI/UX designers needing feedback on design elements
  • Marketing teams aiming to improve customer engagement
  • Businesses of various sizes looking to enhance their digital platforms

Overall verdict

  • Overall, Influitive is considered a strong choice for companies that aim to build and maintain a vibrant advocate community. Its effective combination of engagement tools and analytics makes it beneficial for businesses seeking to amplify their marketing efforts through word-of-mouth and customer advocacy.

Why this product is good

  • Influitive is a well-regarded advocate marketing platform that helps businesses engage and leverage their most passionate customers and supporters. It creates a community of brand advocates who can provide referrals, participate in feedback sessions, and contribute to marketing efforts. The platform is praised for its robust features such as gamification, which encourages active participation, and its seamless integration with other marketing tools. Its user-friendly interface and comprehensive analytics make it an attractive option for businesses looking to enhance customer engagement and advocacy.

Recommended for

  • Marketing teams looking to boost customer engagement
  • Companies aiming to enhance their referral programs
  • Businesses interested in building communities of brand advocates
  • Organizations seeking tools for customer feedback and insights

Videos

Walkthroughs and reviews on video.

UserTesting.com 1 video + Add
Influitive 3 videos + Add

Testing out UserTesting.com (LEGIT SIDE HUSTLE?!?)

Influitive in 60 Seconds

More videos

  • - Influitive Q&A #1: Referrals 2.0
  • - Customer Story: Influitive

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
UserTesting.com
Influitive
100% 100%
0% 0%
0% 0%
100% 100%
100% 100%
0% 0%
0% 0%
100% 100%

User comments

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Reviews and articles

External articles and on-site reviews we used to compare the two products.

UserTesting.com no reviews yet
Influitive no reviews yet

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We have no reviews of Influitive yet. Be the first one to post

Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

UserTesting.com 101 mentions
Influitive 1 mention
  • Low-cost, one-off unmoderated usability testing platforms
    Lookback, Usability Hub (now called Lyssna) and Validately but have been spoiled by former employers who had the budget for usertesting.com so I'm pretty out of the loop on low-budget options. TIA! Source: almost 3 years ago
  • Interview recruiting?
    I need to recruit 5-6 parents/grandparents for a study and I'm having trouble finding a company I can use (aside from usertesting.com since they tailor to large companies and I'm doing freelance work). Every company I've come across... Source: almost 3 years ago
  • iOS User Testing App Won't Open
    Anyone else having problems with the iOS UserTesting App? Mine just opens and shows the logo, and stays there. I can see multiple tests available on usertesting.com, but can't open the app. I have a iPhone 13, updated to 17.1. Source: almost 3 years ago

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Alternatives to UserTesting.com and Influitive

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