Software Alternatives & Startups

UserTesting.com VS Circle.so

Compare UserTesting.com VS Circle.so and see what are their differences

UserTesting.com

Usability testing has never been easier. Get videos of real people speaking their thoughts as they use websites, mobile apps, prototypes and more!

Rating
0 reviews
Pricing
Free trial
Circle.so

Bring together your discussions, memberships, and content. Integrate a thriving community wherever your audience is, all under your own brand.

Rating
0 reviews
Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Which is more popular?

Based on our record, UserTesting.com should be more popular than Circle.so. It has been mentioned 101 times since March 2021.

social mentions
101 vs 32
User Experience popularity
100% vs 0%

Base details

Website, pricing, platforms and company facts side by side.

UserTesting.com
Circle.so
Website usertesting.com circle.so
Pricing
Company Startup from the United States · 500 - 999 employees · 2007 —
Listed in

About UserTesting.com and Circle.so

In their own words, as submitted to SaaSHub.

UserTesting.com
Circle.so

UserTesting enables every organization to deliver the best customer experience powered by human insight. With UserTesting’s on-demand Human Insight Platform, companies across industries make accurate customer-first decisions at every level, at the speed business demands.

Read more about UserTesting.com

No description of Circle.so yet.

Features and specs

What each product offers, as listed by its team.

UserTesting.com 7 features
Circle.so 6 features
  • Ease of Use
    The platform is user-friendly and easy to navigate, making it simple for users to set up tests and analyze results.
  • Quality of Feedback
    Provides high-quality, detailed feedback from real users, which can be instrumental in improving user experience.
  • Quick Turnaround Time
    Enables rapid collection of feedback, often providing results within hours, which is ideal for iterative testing and fast-paced development cycles.
  • Diverse Participant Pool
    Offers access to a broad and diverse range of participants, ensuring that feedback is representative of different demographics and user types.
  • Comprehensive Analytics
    Includes robust analytics tools that help users make sense of the data collected and draw actionable insights.
  • Customizable Tests
    Allows for the creation of highly customizable tests to fit specific research needs and objectives.
  • Video Feedback
    Participants provide video recordings of their sessions, offering visual and contextual insights into user interactions.

Possible disadvantages

  • Cost
    The platform can be expensive, making it less accessible for smaller businesses or startups with limited budgets.
  • Participant Dropout
    There can be instances of participants dropping out of tests, which may require rescheduling and cause delays.
  • Limited Session Duration
    Testing sessions are often limited in duration, which might not be sufficient for more comprehensive or complex tests.
  • Dependency on External Participants
    The quality and reliability of the feedback are dependent on the external participant pool, which can sometimes be inconsistent.
  • Learning Curve
    While the platform is generally user-friendly, there can still be a learning curve for users unfamiliar with UX research methodologies.
  • User-Friendly Interface
    Circle.so offers an intuitive and clean design that makes it easy for users to navigate and engage with the community features.
  • Customization Options
    Users can customize their community’s look, feel, and functionality to align with their brand, making it a versatile platform.
  • Integrated Monetization
    Circle.so provides built-in tools for monetization, such as the ability to charge for memberships, courses, and events, which helps creators generate revenue.
  • Robust Community Features
    The platform includes various features like forums, chats, events, and live streams, enabling rich interactions and engagement within the community.
  • Scalability
    Circle.so can support communities of different sizes, from small groups to large organizations, allowing for growth and adaptability.
  • Integration with Other Tools
    The platform integrates with popular tools and services like Zapier, Slack, and third-party membership platforms to enhance functionality and connectivity.

Possible disadvantages

  • Pricing
    Circle.so can be relatively expensive, with pricing plans that may not be affordable for all individuals or small businesses.
  • Learning Curve
    While user-friendly, some users may still face a learning curve in terms of fully utilizing all the platform’s features and customization options.
  • Limited Built-In Analytics
    The platform's built-in analytics capabilities are somewhat limited, which can make it harder for community managers to track detailed engagement and performance metrics.
  • Dependence on Internet Connectivity
    Circle.so is a cloud-based platform, so a stable internet connection is required at all times to access the community features, which can be a disadvantage for users with unreliable internet.
  • Feature Overwhelm
    The abundance of features can be overwhelming for new users, making it challenging to determine which tools are most beneficial for their specific community needs.

Analysis

An editorial look at what each product does well and who it suits.

UserTesting.com
Circle.so

Overall verdict

  • UserTesting.com is generally considered a good tool for businesses looking to conduct user research and usability testing. Its platform is user-friendly and it provides high-quality, actionable insights. However, its suitability may vary depending on the specific requirements of a project, such as budget constraints and target audience.

Why this product is good

  • UserTesting.com is a popular platform for gaining insights into user experience by allowing businesses to watch real users interact with their products or websites. It offers valuable video-based feedback from a diverse group of testers, which can help identify pain points, improve usability, and enhance customer satisfaction.

Recommended for

  • Product managers seeking to understand user interactions
  • UI/UX designers needing feedback on design elements
  • Marketing teams aiming to improve customer engagement
  • Businesses of various sizes looking to enhance their digital platforms

Overall verdict

  • Overall, Circle.so is a robust and effective tool for community building, offering ample features to enhance engagement and communication among members.

Why this product is good

  • Circle.so is considered a good platform for building and maintaining online communities due to its user-friendly interface, customizable spaces, and integration capabilities. It allows creators to gather their audiences, share content, and engage in meaningful interactions through features like discussion forums, live streams, and group events.

Recommended for

    Circle.so is recommended for content creators, educators, coaches, and organizations seeking to build strong and interactive online communities. It's particularly beneficial for those who want to monetize their communities or create exclusive spaces for member interaction.

Videos

Walkthroughs and reviews on video.

UserTesting.com 1 video + Add
Circle.so 3 videos + Add

Testing out UserTesting.com (LEGIT SIDE HUSTLE?!?)

Circle.So Review: A First Look at Circle, the NEW SASS For Building Online Communities Without Code

More videos

  • - Circle.so Review: Is this the best community platform for creators?
  • - Learn how to Use Circle.So: Add Spaces, Structure Your Community and Monetize Your Platform

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
UserTesting.com
Circle.so
100% 100%
0% 0%
0% 0%
100% 100%
100% 100%
0% 0%
0% 0%
100% 100%

User comments

Share your experience with using UserTesting.com and Circle.so. For example, how are they different and which one is better?

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Reviews and articles

External articles and on-site reviews we used to compare the two products.

UserTesting.com no reviews yet
Circle.so no reviews yet

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Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

UserTesting.com 101 mentions
Circle.so 32 mentions
  • Low-cost, one-off unmoderated usability testing platforms
    Lookback, Usability Hub (now called Lyssna) and Validately but have been spoiled by former employers who had the budget for usertesting.com so I'm pretty out of the loop on low-budget options. TIA! Source: almost 3 years ago
  • Interview recruiting?
    I need to recruit 5-6 parents/grandparents for a study and I'm having trouble finding a company I can use (aside from usertesting.com since they tailor to large companies and I'm doing freelance work). Every company I've come across... Source: almost 3 years ago
  • iOS User Testing App Won't Open
    Anyone else having problems with the iOS UserTesting App? Mine just opens and shows the logo, and stays there. I can see multiple tests available on usertesting.com, but can't open the app. I have a iPhone 13, updated to 17.1. Source: almost 3 years ago

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  • Collaboration Circles for Developers (2026)
    Circle.so is a platform designed for online communities, with sub-groups, private spaces, etc. Ideal for creating private circles: you could set up an "Angular/React/AI circle" of 5 people and use Circle's functionalities to schedule... - Source: dev.to / 12 months ago
  • Do you guys know of another platform where people can talk, but is less anonymous than reddit? Allows for more of a sense of connecting with real people in a safe way.
    Https://cptsdfoundation.org/ has a group that you can interact with using https://circle.so/. Membership is 5 bucks a month, and to me, while I was using it, it was a very welcoming community. Source: almost 3 years ago
  • Tell HN: DuckDuckGo Search Results have jumped the shark
    Https://circle.so/pricing/ I would guess even if DDG protects your privacy, it would use information (perhaps search and or site history) the browser is broadcasting regardless to filter results it pipes to the end point. For example I... - Source: Hacker News / about 3 years ago

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Alternatives to UserTesting.com and Circle.so

When comparing UserTesting.com and Circle.so, you can also consider the following products.