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Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.

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Take beautiful screenshots instantly

Which is more popular?
Based on our record, Xnapper should be more popular than Usersnap. It has been mentioned 6 times since March 2021.
Website, pricing, platforms and company facts side by side.
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| Website | usersnap.com | xnapper.com |
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| Platforms | — | |
| Company | 2020 | 2022 |
| Listed in |
In their own words, as submitted to SaaSHub.


Usersnap is more than a platform to collect and manage feedback: we pave the road for customer-led growth. Usersnap helps digital products increase feedback interactions and gather insights on customer problems. How? Feedback widgets with screen capture: makes your communication with users on...
Xnapper is a nataive macOS Application that enables users to take beautiful screenshots instantly, making it "social media ready" the moment you snap your screen.
What each product offers, as listed by its team.


Possible disadvantages
An editorial look at what each product does well and who it suits.


Overall verdict
Why this product is good
Recommended for
Usersnap is highly recommended for development and design teams, project managers, and customer support teams who need a reliable tool to gather feedback, track bugs, and ensure higher quality in their software development process.
Overall verdict
Why this product is good
Recommended for
Walkthroughs and reviews on video.
Usersnap - Grow your product with the clarity of customer feedback
More videos
Best SCREENSHOT Tool for Mac | Xnapper Review (FULL DEMO)
How often each product is chosen within a category, 0–100% relative to the other.


Share your experience with using Usersnap and Xnapper. For example, how are they different and which one is better?
External articles and on-site reviews we used to compare the two products.


Saber Feedback is very similar to UserSnap in that users can highlights issues on your website. The major difference is that the notes you take in this customer feedback tool are based more on highlighted elements and...
Usersnap is a bug tracking tool that offers maximum integration for project management tools like JIRA, Trello, Slack, Intercom and Zendesk. It gives web developers the advantage of a floating widget over the clouds...
In conclusion, these five screenshot apps for Mac offer a range of features to cater to different user needs. Xnapper stands out as the best all-in-one screenshot tool with its automatic beautification and screen...
Recommendations tracked on public social media and blogs since March 2021.


We are using User Snap. https://usersnap.com/. Source: over 3 years ago
Https://usersnap.com/ could be an option. - Source: Hacker News / about 4 years ago
Accelerate growth of your business with the right customer feedback! We provide some proven strategies and tactics to prioritize customer experience for increased revenue. Source: over 4 years ago
600 hours to build another screenshot editor? Which just adds some gradient and aligns the image? What are some differences between your product and the following free services? https://screenzy.io/ https://screenshot.rocks/... - Source: Hacker News / over 2 years ago
No, it's taking a screenshot of the browser's content, then adding padding to the surrounding image, and letting you pick a colour for it. Screenshot Software like Cleanshot X and Xnapper have this feature built in, either as a default... Source: almost 3 years ago
Reminds me of https://xnapper.com/, except for code. I imagine some people might tweet snippets of code, and this makes the snippet look much more visually appealing. - Source: Hacker News / about 3 years ago
When comparing Usersnap and Xnapper, you can also consider the following products.


Shottr is a free macOS screenshot app with scrolling screenshots, OCR, annotation and measurement instruments.
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Visual feedback and bug reporting tool for websites
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Userback empowers product teams to collect, understand, and act on user feedback with unprecedented speed and clarity.
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