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Usersnap VS Formcake

Compare Usersnap VS Formcake and see what are their differences

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Usersnap logo Usersnap

Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.

Formcake logo Formcake

The Form Backend for Devs
  • Usersnap Landing page
    Landing page //
    2022-01-04

Usersnap is more than a platform to collect and manage feedback: we pave the road for customer-led growth. Usersnap helps digital products increase feedback interactions and gather insights on customer problems. How?

  • Feedback widgets with screen capture: makes your communication with users on complicated issues much easier.
  • Targeted microsurveys: boosts engagement and ensures precise insights for you to make decisions with evidence.
  • Intuitive dashboard and set up: saves time for non-tech savvy teams in research, testing and monitoring customer sentiment.
  • Community and conversations: get the collective VoC with community upvotes. Build real relationships with your users by replying to feedback through Usersnap or have a open discussion on the public Usersnap Board.

Usersnap empowers startups to agile enterprises to avoid failures and build products that matter, all with the clarity of customer feedback.

  • Formcake Landing page
    Landing page //
    2021-09-16

Usersnap

Website
usersnap.com
Pricing URL
Official Usersnap Pricing
$ Details
paid Free Trial $69.0 / Monthly (10 team members, 5 feedback projects)
Platforms
Google Chrome Firefox Browser
Release Date
2020 January
Edit details

Formcake

Website
formcake.com
Pricing URL
Official Formcake Pricing
$ Details
-
Platforms
-
Release Date
-
Edit details

Usersnap features and specs

  • Screen recording
  • Voice recording
  • Feedback widget
  • Feedback boards
  • Feedback & Commenting
  • Bug Tracking
  • Integrations
  • Feedback Collector
  • Flexible Pricing
  • NPS Widget
  • Customer Support
  • Customer Feedback Widget
  • Customer portal
  • Surveys

Formcake features and specs

No features have been listed yet.

Analysis of Usersnap

Overall verdict

  • Usersnap is considered a good tool for teams looking to improve their feedback loops and bug-tracking efficiency. Its user-friendly interface and rich integration options make it a valuable asset for many organizations.

Why this product is good

  • Usersnap is a popular feedback and bug-tracking tool designed to streamline the communication process between developers, designers, and stakeholders. It offers visual feedback, allows users to annotate screenshots directly, and integrates with various project management tools. This makes it easy to report issues and track progress, enhancing collaboration and improving the product development lifecycle.

Recommended for

    Usersnap is highly recommended for development and design teams, project managers, and customer support teams who need a reliable tool to gather feedback, track bugs, and ensure higher quality in their software development process.

Usersnap videos

+ Add

Usersnap - Grow your product with the clarity of customer feedback

More videos:

  • Review - DEMO - Usersnap - add visual feedback superpowers to Jira Software - Optimize your development

Formcake videos

No Formcake videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to Usersnap and Formcake)

Usersnap

Formcake

Customer Feedback
100 100%
Customer Feedback
0% 0
Forms And Surveys
0 0%
Forms And Surveys
100% 100
User Feedback
100 100%
User Feedback
0% 0
Form Builder
0 0%
Form Builder
100% 100

User comments

Share your experience with using Usersnap and Formcake. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Usersnap and Formcake

Usersnap Reviews

30 Best Customer Feedback Survey Tools: An Overview | Mopinion
Saber Feedback is very similar to UserSnap in that users can highlights issues on your website. The major difference is that the notes you take in this customer feedback tool are based more on highlighted elements and not using drawings or arrows. All notes created are saved as a screenshot which can be sent to you by email. Great for bugs and UX isses!
Source: mopinion.com
Top 10 Bug Tracking Tools for Web Developers and Designers
Usersnap is a bug tracking tool that offers maximum integration for project management tools like JIRA, Trello, Slack, Intercom and Zendesk. It gives web developers the advantage of a floating widget over the clouds to leave annotations placed above the webpage. Usersnap allows Java script responses and that makes it a most powerful tool for receiving bug reports from the...
Source: www.w2ssolutions.com

Formcake Reviews

We have no reviews of Formcake yet.
Be the first one to post

Social recommendations and mentions

Formcake might be a bit more popular than Usersnap. We know about 5 links to it since March 2021 and only 4 links to Usersnap. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Usersnap mentions (4)

  • Chatbot widget for support, bugs and feedback?
    We are using User Snap. https://usersnap.com/. Source: over 2 years ago
  • Ask HN: Is there a tool / product that enables commenting on HTML elements?
    Https://usersnap.com/ could be an option. - Source: Hacker News / about 3 years ago
  • Customer Feedback
    Accelerate growth of your business with the right customer feedback! We provide some proven strategies and tactics to prioritize customer experience for increased revenue. Source: over 3 years ago
  • User Feedback
    Indicate how well your product perform with the help of user feedback! This helps you to identify areas where you still fall short and improve them by taking active measures. Source: about 4 years ago

Formcake mentions (5)

  • free-for.dev
    Formcake.com - Form backend for devs, free plan allows unlimited forms, 100 submissions, Zapier integration. No libraries or dependencies required. - Source: dev.to / almost 3 years ago
  • Micro-Saas business owners, what does your company do and what were your biggest challenges?
    I started Formcake about 2 years ago as a side project with three of my friends. We handle submissions to forms and can hit webhooks, or send emails, or connect to Zapier with the submitted data. A backend for your forms. We have roughly 700 users, ~30 of which have a lifetime account they paid for, and ~20 of which have a recurring paid account. This isn't really a story of success (yet?), but it has been fun.... Source: over 3 years ago
  • Free for dev - list of software (SaaS, PaaS, IaaS, etc.)
    Formcake.com - Form backend for devs, free plan allows unlimited forms, 100 submissions, Zapier integration. No libraries or dependencies required. - Source: dev.to / about 4 years ago
  • Ask HN: If you have a free product, how do you give it away?
    For a little more context, it's https://formcake.com it's basically a form SaaS tool / endpoint. - Source: Hacker News / over 4 years ago
  • Ask HN: What is your current side-project?
    Created a backend form API, https://formcake.com with friends last year and have been growing it ever since. Backend is all AWS, Nuxt, and Node. - Source: Hacker News / over 4 years ago

What are some alternatives?

When comparing Usersnap and Formcake, you can also consider the following products

BugHerd - BugHerd: The Website Feedback Tool for Agencies

EasyFiller - Automatically fill forms with one click

Marker.io - Visual feedback and bug reporting tool for websites

FormFiller.us - Easily fill out U.S. government and other forms like I-9, W-9, Bill of Sale, and more. Live PDF preview, edit anytime, save, and download securely — only on FormFiller.us.

Hotjar - The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!

Forms by Letmefix.io - Effortlessly create forms just like you would in a doc. Our block-based form builder is reshaping the creation process, ensuring a user-friendly experience without the hassle. Streamline collaboration and manage reviews seamlessly.

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