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Usersnap VS Confluence

Compare Usersnap VS Confluence and see what are their differences

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Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Usersnap logo Usersnap

Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.

Confluence logo Confluence

Confluence is content collaboration software that changes how modern teams work
  • Usersnap Landing page
    Landing page //
    2022-01-04

Usersnap is more than a platform to collect and manage feedback: we pave the road for customer-led growth. Usersnap helps digital products increase feedback interactions and gather insights on customer problems. How?

  • Feedback widgets with screen capture: makes your communication with users on complicated issues much easier.
  • Targeted microsurveys: boosts engagement and ensures precise insights for you to make decisions with evidence.
  • Intuitive dashboard and set up: saves time for non-tech savvy teams in research, testing and monitoring customer sentiment.
  • Community and conversations: get the collective VoC with community upvotes. Build real relationships with your users by replying to feedback through Usersnap or have a open discussion on the public Usersnap Board.

Usersnap empowers startups to agile enterprises to avoid failures and build products that matter, all with the clarity of customer feedback.

  • Confluence Landing page
    Landing page //
    2023-10-16

Usersnap

Website
usersnap.com
Pricing URL
Official Usersnap Pricing
$ Details
paid Free Trial $69.0 / Monthly (10 team members, 5 feedback projects)
Platforms
Google Chrome Firefox Browser
Release Date
2020 January
Edit details

Confluence

Website
atlassian.com
Pricing URL
Official Confluence Pricing
$ Details
-
Platforms
-
Release Date
-
Edit details

Usersnap features and specs

  • Screen recording: Yes
  • Voice recording: Yes
  • Feedback widget: Yes
  • Feedback boards: Yes
  • Feedback & Commenting: Yes
  • Bug Tracking: Yes
  • Integrations: Yes
  • Feedback Collector: Yes
  • Flexible Pricing: Yes
  • NPS Widget: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer portal: Yes
  • Surveys: Yes

Confluence features and specs

No features have been listed yet.

Usersnap videos

+ Add

Usersnap - Grow your product with the clarity of customer feedback

More videos:

  • Review - DEMO - Usersnap - add visual feedback superpowers to Jira Software - Optimize your development

Confluence videos

+ Add

Confluence Cloud Product Demo 2019

More videos:

  • Demo - Atlassian Confluence Demonstration Video
  • Review - (2016) Introduction to Confluence: Create, share, and collaborate on projects in one place

Category Popularity

0-100% (relative to Usersnap and Confluence)

Usersnap

Confluence

Customer Feedback
100 100%
Customer Feedback
0% 0
Project Management
0 0%
Project Management
100% 100
Visual Bug Reports
100 100%
Visual Bug Reports
0% 0
Task Management
0 0%
Task Management
100% 100

User comments

Share your experience with using Usersnap and Confluence. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Usersnap and Confluence

Usersnap Reviews

30 Best Customer Feedback Survey Tools: An Overview | Mopinion
Saber Feedback is very similar to UserSnap in that users can highlights issues on your website. The major difference is that the notes you take in this customer feedback tool are based more on highlighted elements and not using drawings or arrows. All notes created are saved as a screenshot which can be sent to you by email. Great for bugs and UX isses!
Source: mopinion.com
Top 10 Bug Tracking Tools for Web Developers and Designers
Usersnap is a bug tracking tool that offers maximum integration for project management tools like JIRA, Trello, Slack, Intercom and Zendesk. It gives web developers the advantage of a floating widget over the clouds to leave annotations placed above the webpage. Usersnap allows Java script responses and that makes it a most powerful tool for receiving bug reports from the...
Source: www.w2ssolutions.com

Confluence Reviews

Best Gitbook Alternatives You Need to Try in 2023
Confluence is a collaboration tool from Atlassian that focuses on remote-ready teams that need to organize content. It has a built-in editor and allows for version control, making it easy to track changes and collaborate with team members. Confluence also has a wide range of templates and add-ons available, allowing users to add all types of documents for a knowledge base....
Source: www.archbee.com
Best 25 Software Documentation Tools 2023
Confluence is the perfect way to collaborate with your team. Is a web-based team collaboration and documentation tool. It helps teams work together, share information and create documentation in a centralized and organized manner. It's a platform that allows the team to create, edit, and organize content such as documents, pages, blogs and multimedia.
Source: www.uphint.com
Introduction to Doxygen Alternatives In 2021
Confluence is a tool in the innovation stack category of project management. In Confluence, it is easy to capture the details which is often lost in email inboxes and shared network drives due to the fact that it is easy to browse, update, as well as use.
Source: www.webku.net
12 Most Useful Knowledge Management Tools for Your Business
The biggest downside to Confluence is that, although it offers incredible features, users have to pay extra for some of them. However, if you have ten or fewer users, you can use the tool for free.
Source: www.archbee.com
Doxygen Alternatives
Confluence is a tool in the technology stack category of project management. In Confluence, it is easy to capture the information which is often lost in email inboxes and shared network drives because it is simple to search, update, as well as use.
Source: www.educba.com

Social recommendations and mentions

Based on our record, Usersnap seems to be more popular. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Usersnap mentions (4)

  • Chatbot widget for support, bugs and feedback?
    We are using User Snap. https://usersnap.com/. Source: about 1 year ago
  • Ask HN: Is there a tool / product that enables commenting on HTML elements?
    Https://usersnap.com/ could be an option. - Source: Hacker News / almost 2 years ago
  • Customer Feedback
    Accelerate growth of your business with the right customer feedback! We provide some proven strategies and tactics to prioritize customer experience for increased revenue. Source: about 2 years ago
  • User Feedback
    Indicate how well your product perform with the help of user feedback! This helps you to identify areas where you still fall short and improve them by taking active measures. Source: over 2 years ago

Confluence mentions (0)

We have not tracked any mentions of Confluence yet. Tracking of Confluence recommendations started around Mar 2021.

What are some alternatives?

When comparing Usersnap and Confluence, you can also consider the following products

BugHerd - BugHerd: The Website Feedback Tool for Agencies

Trello - Infinitely flexible. Incredibly easy to use. Great mobile apps. It's free. Trello keeps track of everything, from the big picture to the minute details.

Hotjar - The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!

Notion - All-in-one workspace. One tool for your whole team. Write, plan, and get organized.

Marker.io - Visual feedback and bug reporting tool for websites

Slack - A messaging app for teams who see through the Earth!

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