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Usersnap VS Cal.com

Compare Usersnap VS Cal.com and see what are their differences

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Usersnap logo Usersnap

Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.

Cal.com logo Cal.com

Cal.com (formerly Calendso) is the open source Calendly alternative.
  • Usersnap Landing page
    Landing page //
    2022-01-04

Usersnap is more than a platform to collect and manage feedback: we pave the road for customer-led growth. Usersnap helps digital products increase feedback interactions and gather insights on customer problems. How?

  • Feedback widgets with screen capture: makes your communication with users on complicated issues much easier.
  • Targeted microsurveys: boosts engagement and ensures precise insights for you to make decisions with evidence.
  • Intuitive dashboard and set up: saves time for non-tech savvy teams in research, testing and monitoring customer sentiment.
  • Community and conversations: get the collective VoC with community upvotes. Build real relationships with your users by replying to feedback through Usersnap or have a open discussion on the public Usersnap Board.

Usersnap empowers startups to agile enterprises to avoid failures and build products that matter, all with the clarity of customer feedback.

  • Cal.com Landing page
    Landing page //
    2023-10-08

Usersnap

Website
usersnap.com
Pricing URL
Official Usersnap Pricing
$ Details
paid Free Trial $69 / Monthly (10 team members, 5 feedback projects)
Platforms
Google Chrome Firefox Browser
Release Date
2020 January
Edit details

Cal.com

Website
cal.com
Pricing URL
Official Cal.com Pricing
$ Details
Platforms
-
Release Date
-
Edit details

Usersnap features and specs

  • Screen recording
  • Voice recording
  • Feedback widget
  • Feedback boards
  • Feedback & Commenting
  • Bug Tracking
  • Integrations
  • Feedback Collector
  • Flexible Pricing
  • NPS Widget
  • Customer Support
  • Customer Feedback Widget
  • Customer portal
  • Surveys

Cal.com features and specs

  • Customizable
    Cal.com allows extensive customization to fit various branding and scheduling needs, which makes it adaptable for different types of users including businesses and individuals.
  • Open-source
    Being an open-source platform, Cal.com provides the flexibility for developers to modify and extend the software as per their specific needs, fostering a collaborative development environment.
  • Integrations
    Cal.com offers a wide range of integrations with other software tools like Google Calendar, Microsoft Outlook, and Zoom, enhancing its functionality and making it easier to fit into existing workflows.
  • User-friendly Interface
    Cal.com has an intuitive and clean interface that makes it easy for users of all technical skill levels to set up and manage their scheduling.
  • Privacy-focused
    Cal.com emphasizes data privacy, ensuring user information is handled securely, which is crucial for users who need to comply with regulations like GDPR.

Possible disadvantages of Cal.com

  • Learning Curve
    Although it is highly customizable, the plethora of options and features may result in a steeper learning curve for new users who are not familiar with such scheduling tools.
  • Limited Free Version
    The free version of Cal.com comes with limitations that may not be sufficient for growing businesses or advanced users who require more comprehensive features.
  • Dependency on Integrations
    Cal.com's effectiveness heavily depends on its integrations. Without these integrations, some users might find the tool less useful or incomplete, especially if their primary tools are not supported.
  • Support
    While open-source has many benefits, it may also mean that immediate, personalized support could be limited compared to fully commercial solutions. This might pose a challenge for users needing quick resolutions.
  • Performance
    As an open-source platform, the performance might vary depending on how it is hosted and managed. Suboptimal configurations could lead to slower performance or downtimes.

Analysis of Usersnap

Overall verdict

  • Usersnap is considered a good tool for teams looking to improve their feedback loops and bug-tracking efficiency. Its user-friendly interface and rich integration options make it a valuable asset for many organizations.

Why this product is good

  • Usersnap is a popular feedback and bug-tracking tool designed to streamline the communication process between developers, designers, and stakeholders. It offers visual feedback, allows users to annotate screenshots directly, and integrates with various project management tools. This makes it easy to report issues and track progress, enhancing collaboration and improving the product development lifecycle.

Recommended for

    Usersnap is highly recommended for development and design teams, project managers, and customer support teams who need a reliable tool to gather feedback, track bugs, and ensure higher quality in their software development process.

Analysis of Cal.com

Overall verdict

  • Cal.com is generally considered a good option for scheduling and calendar management.

Why this product is good

  • Cal.com is praised for its open-source nature, allowing for greater customization and integration flexibility. It offers a user-friendly interface and supports various calendar integrations, making it a versatile tool for individuals and businesses alike.

Recommended for

  • Freelancers who need a simple yet effective scheduling tool.
  • Small businesses looking for a customizable scheduling solution.
  • Developers who appreciate open-source software and need a tool they can modify.
  • Businesses seeking a platform that can integrate with existing tools and workflows.

Usersnap videos

+ Add

Usersnap - Grow your product with the clarity of customer feedback

More videos:

  • Review - DEMO - Usersnap - add visual feedback superpowers to Jira Software - Optimize your development

Cal.com videos

+ Add

What can you do with Cal? | Cal.com Version 1.1 Launch | 10 new languages

More videos:

  • Review - Cal.com Version 1.0 Launch Event

Category Popularity

0-100% (relative to Usersnap and Cal.com)

Usersnap

Cal.com

Customer Feedback
100 100%
Customer Feedback
0% 0
Appointments and Scheduling
0 0%
Appointments and Scheduling
100% 100
Visual Bug Reports
100 100%
Visual Bug Reports
0% 0
Calendar And Scheduling
0 0%
Calendar And Scheduling
100% 100

User comments

Share your experience with using Usersnap and Cal.com. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Usersnap and Cal.com

Usersnap Reviews

30 Best Customer Feedback Survey Tools: An Overview | Mopinion
Saber Feedback is very similar to UserSnap in that users can highlights issues on your website. The major difference is that the notes you take in this customer feedback tool are based more on highlighted elements and not using drawings or arrows. All notes created are saved as a screenshot which can be sent to you by email. Great for bugs and UX isses!
Source: mopinion.com
Top 10 Bug Tracking Tools for Web Developers and Designers
Usersnap is a bug tracking tool that offers maximum integration for project management tools like JIRA, Trello, Slack, Intercom and Zendesk. It gives web developers the advantage of a floating widget over the clouds to leave annotations placed above the webpage. Usersnap allows Java script responses and that makes it a most powerful tool for receiving bug reports from the...
Source: www.w2ssolutions.com

Cal.com Reviews

Acuity Scheduling alternatives for businesses outgrowing it
The honest read: if you're leaving Acuity because your business outgrew simple scheduling — you need deposits, add-ons, multiple staff and locations, and ideally a booking site you own — Opencals is built for exactly that transition, and pay-as-you-go means it costs nothing until you're earning. If you're leaving for a narrower reason, match it precisely: SimplyBook.me for...
Source: opencals.com
I've poked around a while ago at some Calendly alternatives (specifically was lo... | Hacker News
I tried using https://cal.com for a bit but ended up just switching over to https://zcal.co and it has been great so far. All these other scheduling tools end up trying to do too much and always seem to end up a bit clunky and charge absurd amounts for it
Source: news.ycombinator.com

Social recommendations and mentions

Based on our record, Cal.com seems to be a lot more popular than Usersnap. While we know about 60 links to Cal.com, we've tracked only 4 mentions of Usersnap. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Usersnap mentions (4)

  • Chatbot widget for support, bugs and feedback?
    We are using User Snap. https://usersnap.com/. Source: over 3 years ago
  • Ask HN: Is there a tool / product that enables commenting on HTML elements?
    Https://usersnap.com/ could be an option. - Source: Hacker News / about 4 years ago
  • Customer Feedback
    Accelerate growth of your business with the right customer feedback! We provide some proven strategies and tactics to prioritize customer experience for increased revenue. Source: over 4 years ago
  • User Feedback
    Indicate how well your product perform with the help of user feedback! This helps you to identify areas where you still fall short and improve them by taking active measures. Source: almost 5 years ago

Cal.com mentions (60)

  • "You Wouldn’t Steal a DIV": How I Built My Portfolio
    Then for the component library, I was really into coss ui. I stumbled upon it randomly one day and loved it so much. My Nathan's AI project already had a UI heavily inspired by cal.com: send button, message suggestions... So when I saw they had a shadcn/ui library with that kind of style, it was perfect for what I needed. - Source: dev.to / 6 months ago
  • AI Almost Sold Me a Subscription I Didn't Need
    I keep coming back to what would have happened if I didn't have a strong technical understanding of how calendar technology works — the difference between local and cloud calendars, what an ICS feed is, why enterprise auth blocks third-party integrations. If this was many years ago before I gained all this experience, I would have stopped at the first confident answer from my search tool, installed one of those... - Source: dev.to / 7 months ago
  • Introducing Quackback: Open-Source Feedback Platform with a Built-in MCP Server
    Plausible brought open source to web analytics. Cal.com did it for scheduling. Formbricks did it for surveys. PostHog did it for product analytics. Quackback does it for feedback collection. - Source: dev.to / 7 months ago
  • 🤝 Learn Front-End by Doing: Contribute to Cal.com's Open Source...🚀
    In this tutorial, we'll be focusing on Cal.com:. - Source: dev.to / about 1 year ago
  • 5 Side Project Ideas for Developers to Monetize as Micro-SaaS in 2025
    Take Cal.com (https://cal.com/), formerly known as Calendso. It started as an open source alternative to Calendly which offers a free, self-hostable version for users. - Source: dev.to / over 1 year ago
View more

What are some alternatives?

When comparing Usersnap and Cal.com, you can also consider the following products

Marker.io - Visual feedback and bug reporting tool for websites

Calendly - Say goodbye to phone and email tag for finding the perfect meeting time with Calendly. It's 100% free, super easy to use and you'll love our customer service.

BugHerd - BugHerd: The Website Feedback Tool for Agencies

Acuity Scheduling - Automate your client bookings, cancellations, reminders & payments using the worlds friendliest online scheduling software.

Userback - Userback empowers product teams to collect, understand, and act on user feedback with unprecedented speed and clarity.

TidyCal - Optimize your schedule with custom booking pages and calendar integrations

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