Usersnap VS Bird Eats Bug

Compare Usersnap VS Bird Eats Bug and see what are their differences

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Usersnap

Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.

Bird Eats Bug

Saw a bug? Send an instant replay to engineers. It will come with console logs and everything. Developers will ❤️ you.

Landing page //
2022-01-04

Usersnap is more than a platform to collect and manage feedback: we pave the road for customer-led growth. Usersnap helps digital products increase feedback interactions and gather insights on customer problems. How?

Feedback widgets with screen capture: makes your communication with users on complicated issues much easier.
Targeted microsurveys: boosts engagement and ensures precise insights for you to make decisions with evidence.
Intuitive dashboard and set up: saves time for non-tech savvy teams in research, testing and monitoring customer sentiment.
Community and conversations: get the collective VoC with community upvotes. Build real relationships with your users by replying to feedback through Usersnap or have a open discussion on the public Usersnap Board.

Usersnap empowers startups to agile enterprises to avoid failures and build products that matter, all with the clarity of customer feedback.

Landing page //
2023-09-17

Usersnap

Website: usersnap.com
Pricing URL: Official Usersnap Pricing
$ Details: paid Free Trial $69.0 / Monthly (10 team members, 5 feedback projects)
Platforms: Google Chrome Firefox Browser
Release Date: 2020 January

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Bird Eats Bug

Website: birdeatsbug.com
Pricing URL: Official Bird Eats Bug Pricing
$ Details: -
Platforms: -
Release Date: -

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Usersnap features and specs

Screen recording
Voice recording
Feedback widget
Feedback boards
Feedback & Commenting
Bug Tracking
Integrations
Feedback Collector
Flexible Pricing
NPS Widget
Customer Support
Customer Feedback Widget
Customer portal
Surveys

Bird Eats Bug features and specs

Ease of Use
Bird Eats Bug features a user-friendly interface that makes it easy for non-technical team members to capture bug reports without needing extensive technical knowledge.
Comprehensive Bug Reports
The tool automatically captures detailed context like console logs, network requests, and environmental information, reducing the back-and-forth between developers and testers.
Time-Saving
Automated bug reporting tools like Bird Eats Bug streamline the process of capturing and documenting bugs, saving valuable time in the development cycle.
Integration Capabilities
Bird Eats Bug integrates with popular project management tools such as Jira, GitHub, and Slack, allowing seamless workflow integration.
Collaboration
Facilitates better communication between team members with sharable bug reports, enhancing team collaboration and productivity.

Possible disadvantages of Bird Eats Bug

Cost
Bird Eats Bug is a paid tool, which could be a drawback for smaller teams or startups with tight budgets.
Learning Curve
While generally user-friendly, some users might still experience a learning curve in understanding all the features and functionalities.
Performance Impact
Recording and capturing detailed reports can sometimes lead to performance hits, especially on less powerful devices.
Dependency on Integrations
The tool's effectiveness heavily relies on its integrations with other project management and communication tools. If these integrations fail or are not available for a particular service, the workflow could be disrupted.
Privacy Concerns
Capturing detailed logs and session information could raise privacy concerns, especially in environments with sensitive data.

Analysis of Usersnap

Overall verdict

Usersnap is considered a good tool for teams looking to improve their feedback loops and bug-tracking efficiency. Its user-friendly interface and rich integration options make it a valuable asset for many organizations.

Why this product is good

Usersnap is a popular feedback and bug-tracking tool designed to streamline the communication process between developers, designers, and stakeholders. It offers visual feedback, allows users to annotate screenshots directly, and integrates with various project management tools. This makes it easy to report issues and track progress, enhancing collaboration and improving the product development lifecycle.

Recommended for

Usersnap is highly recommended for development and design teams, project managers, and customer support teams who need a reliable tool to gather feedback, track bugs, and ensure higher quality in their software development process.

Usersnap videos

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Usersnap - Grow your product with the clarity of customer feedback

Bird Eats Bug videos

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Bird Eats Bug Review

Category Popularity

0-100% (relative to Usersnap and Bird Eats Bug)

Usersnap

Bird Eats Bug

Customer Feedback

100 100%

Customer Feedback

0% 0

Developer Tools

0 0%

Developer Tools

100% 100

User Feedback

100 100%

User Feedback

0% 0

Error Tracking

0 0%

Error Tracking

100% 100

User comments

Share your experience with using Usersnap and Bird Eats Bug. For example, how are they different and which one is better?

Reviews

These are some of the external sources and on-site user reviews we've used to compare Usersnap and Bird Eats Bug

Usersnap Reviews

30 Best Customer Feedback Survey Tools: An Overview | Mopinion

Saber Feedback is very similar to UserSnap in that users can highlights issues on your website. The major difference is that the notes you take in this customer feedback tool are based more on highlighted elements and not using drawings or arrows. All notes created are saved as a screenshot which can be sent to you by email. Great for bugs and UX isses!

Source: mopinion.com

Top 10 Bug Tracking Tools for Web Developers and Designers

Usersnap is a bug tracking tool that offers maximum integration for project management tools like JIRA, Trello, Slack, Intercom and Zendesk. It gives web developers the advantage of a floating widget over the clouds to leave annotations placed above the webpage. Usersnap allows Java script responses and that makes it a most powerful tool for receiving bug reports from the...

Source: www.w2ssolutions.com

Bird Eats Bug Reviews

We have no reviews of Bird Eats Bug yet.
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Social recommendations and mentions

Based on our record, Bird Eats Bug should be more popular than Usersnap. It has been mentiond 9 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Usersnap mentions (4)

Chatbot widget for support, bugs and feedback?
We are using User Snap. https://usersnap.com/. Source: over 2 years ago
Ask HN: Is there a tool / product that enables commenting on HTML elements?
Https://usersnap.com/ could be an option. - Source: Hacker News / about 3 years ago
Customer Feedback
Accelerate growth of your business with the right customer feedback! We provide some proven strategies and tactics to prioritize customer experience for increased revenue. Source: over 3 years ago
User Feedback
Indicate how well your product perform with the help of user feedback! This helps you to identify areas where you still fall short and improve them by taking active measures. Source: about 4 years ago

Bird Eats Bug mentions (9)

Ask HN: Is there a tool / product that enables commenting on HTML elements?
Our QA team uses https://birdeatsbug.com for testing and reporting bugs internally. Think it's similar to jam.dev that others have suggested. - Source: Hacker News / about 3 years ago
12 Great Free Tools For Developers in 2022
Bird Eats Bug — is an indispensable service for any developer (after all, everybody has bugs). Thanks to Bird you will get more information about the problems and detailed steps to fix them (including screenshots and screen recordings), which will save time and resources when making bug reports. - Source: dev.to / over 3 years ago
Looking for Engineers - Remote (UTC-4/+4)
We are Bird Eats Bug, an early stage, VC backed tech startup (fully remote), founded 2019 in Berlin, currently counting 12 people. Source: over 3 years ago
I made a 1-click screen recording tool - got 20 registered users.
Your talking about something like this right? https://birdeatsbug.com it’s a screen recorder specifically for reporting bugs. Source: over 3 years ago
Ask HN: Who is hiring? (February 2022)
Bird Eats Bug | DevOps, Backend, Javascript Engineers | Remote in Europe | Full-time | https://birdeatsbug.com We are Bird Eats Bug, an early stage, VC backed tech startup (fully remote), founded 2019 in Berlin, currently counting 12 people. At Bird, we're solving a problem that is a pain for many, costs the industry billions and something we've probably all experienced at some point - software bugs. - Source: Hacker News / over 3 years ago