Software Alternatives, Accelerators & Startups

Disbug VS Usersnap

Compare Disbug VS Usersnap and see what are their differences

Disbug logo Disbug

Bug reporting tool that records screen and posts to Jira along with console & network logs

Usersnap logo Usersnap

Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.
  • Disbug Landing page
    Landing page //
    2023-08-25
  • Usersnap Landing page
    Landing page //
    2022-01-04

Usersnap is more than a platform to collect and manage feedback: we pave the road for customer-led growth. Usersnap helps digital products increase feedback interactions and gather insights on customer problems. How?

  • Feedback widgets with screen capture: makes your communication with users on complicated issues much easier.
  • Targeted microsurveys: boosts engagement and ensures precise insights for you to make decisions with evidence.
  • Intuitive dashboard and set up: saves time for non-tech savvy teams in research, testing and monitoring customer sentiment.
  • Community and conversations: get the collective VoC with community upvotes. Build real relationships with your users by replying to feedback through Usersnap or have a open discussion on the public Usersnap Board.

Usersnap empowers startups to agile enterprises to avoid failures and build products that matter, all with the clarity of customer feedback.

Usersnap

$ Details
paid Free Trial $69.0 / Monthly (10 team members, 5 feedback projects)
Platforms
Google Chrome Firefox Browser
Release Date
2020 January

Disbug features and specs

  • Visual Feedback
    Disbug allows users to capture screenshots and record videos, making it easier to communicate complex bugs visually. This feature helps in reducing the time required to understand and replicate issues.
  • Comprehensive Bug Reports
    The tool generates detailed bug reports that include browser information, console logs, network logs, and user steps, providing developers with all the necessary information to debug effectively.
  • Integrations
    Disbug offers integrations with popular project management and communication tools such as Jira, Trello, Slack, and GitHub, allowing for seamless workflow integration.
  • Ease of Use
    The user interface is intuitive and user-friendly, making it easy for team members of all technical levels to adopt and use the tool effectively.
  • Collaborative Features
    Teams can collaborate in real-time on bug reports, adding comments, annotations, and updates, which enhances team communication and productivity.

Possible disadvantages of Disbug

  • Cost
    For startups or small teams with limited budgets, the pricing plans might be considered expensive compared to other bug-tracking solutions available in the market.
  • Learning Curve
    Although generally user-friendly, some advanced features may require a learning curve for new users to fully utilize the tool's capabilities.
  • Limited Customization
    Users have reported that there are limited options for customizing report formats and workflows, which could be a constraint for teams with specific needs.
  • Performance
    Some users have experienced performance lags when dealing with extensive logs or high-resolution videos, which can impede the debugging process.
  • Compatibility Issues
    There have been occasional reports of compatibility issues with certain browser extensions or custom setups, restricting the tool's universal applicability.

Usersnap features and specs

  • Screen recording
  • Voice recording
  • Feedback widget
  • Feedback boards
  • Feedback & Commenting
  • Bug Tracking
  • Integrations
  • Feedback Collector
  • Flexible Pricing
  • NPS Widget
  • Customer Support
  • Customer Feedback Widget
  • Customer portal
  • Surveys

Disbug videos

Disbug : Bug reporting tool for web development teams

Usersnap videos

Usersnap - Grow your product with the clarity of customer feedback

More videos:

  • Review - DEMO - Usersnap - add visual feedback superpowers to Jira Software - Optimize your development

Category Popularity

0-100% (relative to Disbug and Usersnap)
Developer Tools
100 100%
0% 0
Customer Feedback
0 0%
100% 100
Error Tracking
100 100%
0% 0
User Feedback
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Disbug and Usersnap

Disbug Reviews

We have no reviews of Disbug yet.
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Usersnap Reviews

30 Best Customer Feedback Survey Tools: An Overview | Mopinion
Saber Feedback is very similar to UserSnap in that users can highlights issues on your website. The major difference is that the notes you take in this customer feedback tool are based more on highlighted elements and not using drawings or arrows. All notes created are saved as a screenshot which can be sent to you by email. Great for bugs and UX isses!
Source: mopinion.com
Top 10 Bug Tracking Tools for Web Developers and Designers
Usersnap is a bug tracking tool that offers maximum integration for project management tools like JIRA, Trello, Slack, Intercom and Zendesk. It gives web developers the advantage of a floating widget over the clouds to leave annotations placed above the webpage. Usersnap allows Java script responses and that makes it a most powerful tool for receiving bug reports from the...

Social recommendations and mentions

Based on our record, Disbug should be more popular than Usersnap. It has been mentiond 10 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Disbug mentions (10)

  • Need help with a QA reporting tool
    I have found this tool disbug.io with a lifetime deal for 89$, does anyone here have experience using this? Would like to know if it’s worth it. Source: over 1 year ago
  • 10 Tips to choose the right web development stack for your team
    Improved productivity - When you have a well-integrated technology stack, you can save time and improve your workflow. This not only allows you to get more work done in a shorter amount of time, but it can also help you stay organized and focused on your tasks. - Source: dev.to / over 2 years ago
  • Agile- Everything you need to know
    Improve your development cycle with the perfect tool for free! - Source: dev.to / almost 3 years ago
  • Manage your software development project without a project manager
    Top 10 project management tools that'll help you navigate the project without a project manager Disbug Bugs are a pain. They make a project managers' life difficult and prevent us from working on the things that matter most. Disbug is a bug reporting tool designed to cater the needs and make lives easier for a project manager, developer, tester and also the designer. - Source: dev.to / almost 3 years ago
  • 10 efficient habits to develop as a web developer: Personal and professional
    Set up a system - First, you need to set up a system for tracking bugs. This system should include a description of the bug, the steps needed to reproduce it, and any other relevant information. Tools like Disbug helps ease this process. Reporters and clients can report a bug with all the neccessary information in just a click. Setting up a tool like Disbug will save an enormous amount of time and money for the... - Source: dev.to / almost 3 years ago
View more

Usersnap mentions (4)

What are some alternatives?

When comparing Disbug and Usersnap, you can also consider the following products

Bird Eats Bug - Saw a bug? Send an instant replay to engineers. It will come with console logs and everything. Developers will ❤️ you.

BugHerd - BugHerd: The Website Feedback Tool for Agencies

Marker.io - Visual feedback and bug reporting tool for websites

Hotjar - The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!

Instabug - The top apps in the world rely on Instabug for beta testing, user engagement and crash reporting.

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.