Software Alternatives, Accelerators & Startups

UserGuiding VS Cacoo

Compare UserGuiding VS Cacoo and see what are their differences

Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

UserGuiding logo UserGuiding

Create in-app experiences with the most straightforward product adoption platform โ€” quick implementation, lasting user engagement.

Cacoo logo Cacoo

Diagram, brainstorm, and build ideas together all in one place with Cacooโ€™s visual collaboration tool. Create flowcharts, wireframes, mind maps, and workflows in real time, and collaborate effortlessly โ€” no matter where your team is located.
  • UserGuiding Welcome users with an onboarding guide
    Welcome users with an onboarding guide //
    2024-06-14
  • UserGuiding Create product tours and walkthroughs
    Create product tours and walkthroughs //
    2024-06-14
  • UserGuiding Show all of your educational material in-app
    Show all of your educational material in-app //
    2024-06-14
  • UserGuiding Create target segments of your users
    Create target segments of your users //
    2024-06-14
  • UserGuiding Gather and track user feedback
    Gather and track user feedback //
    2024-06-14
  • UserGuiding Get detailed performance analytics
    Get detailed performance analytics //
    2024-06-14

Most users struggle to see the full value of a product within the first 14 days (if ever).

That's why we built UserGuiding, a no-code product adoption platform that helps increase activation & retention and reduce churn using many in-app walkthroughs and widgets as well as standalone Knowledge Base and Product Updates pages. Provide your users all the self-serve help they need throughout their journey, and also gather valuable insights and feedback from them with our in-app surveys to give you direction and improve your product development.

The best part? You can do it all without breaking the bank and with zero technical expertise, thanks to our drag-and-drop interface.

Try UserGuiding today to give your product adoption a huge, instant boost.

  • Cacoo In-app Video Chat
    In-app Video Chat //
    2026-01-16
  • Cacoo UML Diagram
    UML Diagram //
    2026-01-16
  • Cacoo Cacoo Template Library
    Cacoo Template Library //
    2026-01-16
  • Cacoo Mind Map Diagram
    Mind Map Diagram //
    2026-01-16
  • Cacoo Real-time Collaborate With Voting & Comments
    Real-time Collaborate With Voting & Comments //
    2026-01-16

With Cacoo, your team can brainstorm freely, visualize ideas clearly, and turn concepts into real, actionable outcomes faster than ever. No more endless email chains or confusing versions of documentsโ€”just a single, collaborative space where ideas come to life. Cacoo transforms the way teams communicate, plan, and execute projects, making teamwork more efficient, creative, and fun.

Cacooโ€™s ready-made templates and customizable shapes make it easy to get started quickly, so your team can focus on creativity and problem-solving rather than starting from scratch. Multiple users can edit diagrams simultaneously, add comments, and chat live, keeping communication seamless and ensuring everyone stays aligned no matter where they are. Sharing your work is simple with Cacoo. Export diagrams in multiple formats, embed them in presentations, or share links with stakeholders for instant feedback. You can even set permissions and password protection to ensure sensitive information stays secure. Cacoo integrates smoothly with popular productivity and collaboration tools like Slack, Google Drive, Google Docs, Confluence, Microsoft Teams, Backlog, and Adobe Creative Cloud, helping you maintain a seamless workflow across platforms.

Beyond diagramming, Cacoo helps teams visualize processes, organize project plans, and streamline meetings. Use it to map out project milestones, plan agile or waterfall workflows, and track progress visually, making complex ideas easy to understand and execute. From small teams to enterprise organizations, Cacoo scales with your needs and provides powerful collaboration features without slowing your workflow.

UserGuiding

$ Details
paid Free Trial $69.0 / Monthly (Basic; Guides & Checklists, Knowledge Base, In-app Surveys)
Platforms
Google Chrome Browser PHP JavaScript Wordpress Magento Shopify Firefox
Release Date
-
Startup details
Country
Turkey

Cacoo

Website
nulab.com
$ Details
freemium $6.0 / Monthly ($6 per user per month, up to 1,000 users)
Platforms
-
Release Date
2010 January
Startup details
Country
Japan
Founder(s)
Masanori Hashimoto, Shinsuke Tabata
Employees
100 - 249

UserGuiding features and specs

  • User Onboarding Guides
  • Hotspots
  • Onboarding Checklists
  • Knowledge Base
  • Resource Centers
  • Product Updates Page
  • In-App Surveys
  • NPS Surveys
  • User Engagement Analytics
  • User Identification
  • Audience Segmentation
  • No-code
  • Custom Attributes
  • Weekly Reporting Emails
  • Custom CSS
  • Google Analytics Integration
  • Hubspot Integration
  • Slack Integration
  • Intercom Integration
  • Mixpanel Integration
  • Multiple Team Members
  • Multiple Domains

Cacoo features and specs

  • Collaboration
    Cacoo allows real-time collaboration, enabling multiple users to work on the same diagram simultaneously, which enhances teamwork and productivity.
  • User-Friendly Interface
    The platform features an intuitive and easy-to-navigate interface, making it accessible even for users who are not very tech-savvy.
  • Extensive Template Library
    Cacoo offers a wide range of templates for various types of diagrams, such as flowcharts, wireframes, and network diagrams, helping users get started quickly.
  • Integration Options
    Cacoo integrates seamlessly with popular tools like Google Drive, Confluence, and Slack, facilitating smooth workflow integration.
  • Affordable Pricing
    Compared to some other diagramming tools, Cacoo offers competitive pricing and flexible plans to suit different needs and budgets.

Analysis of UserGuiding

Overall verdict

  • Overall, UserGuiding is generally well-regarded as a valuable tool for improving user onboarding processes. It is praised for its ease of use, flexibility, and effectiveness in enhancing the user experience.

Why this product is good

  • UserGuiding is designed to help businesses create interactive user onboarding experiences without needing to write code. It offers features such as product tours, guides, checklists, tooltips, and analytics to improve user engagement and facilitate better understanding of the software or platform being introduced.

Recommended for

    UserGuiding is recommended for SaaS companies, product managers, and growth teams who are looking to improve customer onboarding and engagement. It is especially beneficial for teams that lack the resources to create custom onboarding solutions from scratch, as it allows them to quickly deploy dynamic guides and tutorials with minimal technical effort.

Analysis of Cacoo

Overall verdict

  • Cacoo is considered a good tool for individuals and teams who need an intuitive platform to create diagrams and collaborate effectively. Its range of features, ease of use, and collaborative capabilities make it a strong competitor in the diagramming space.

Why this product is good

  • Cacoo is a versatile online diagramming tool that allows for real-time collaboration, extensive template options, and a user-friendly interface. It supports a wide range of diagrams like flowcharts, wireframes, mind maps, and more. The ability to collaborate in real-time makes it an excellent choice for teams working remotely or across different locations. Additionally, the integration with cloud services and various other productivity tools enhances its utility for many users.

Recommended for

    Cacoo is recommended for project managers, designers, engineers, educators, and remote teams who require a collaborative environment to brainstorm, visualize ideas, and manage projects through diagrammatic representations.

UserGuiding videos

Customer Stories #1 - Onboarding New Users of SaaS Company

More videos:

  • Tutorial - UserGuiding University #1
  • Demo - ๐ŸŒŸ UserGuiding - Onboard your new users, without any coding! ๐ŸŒŸ
  • Review - UserGuiding Review - Create Guided Onboarding Guides With ZERO Code - Great For Course Creators
  • Demo - Connecting the Dots - learn how to apply UserGuiding to a real project

Cacoo videos

Getting started with Cacoo

More videos:

  • Demo - Start collaborating with Cacoo
  • Tutorial - Cacoo Features: The complete walkthrough

Category Popularity

0-100% (relative to UserGuiding and Cacoo)
User Onboarding And Engagement
Diagrams
0 0%
100% 100
User Engagement
100 100%
0% 0
Wireframing
0 0%
100% 100

Questions & Answers

As answered by people managing UserGuiding and Cacoo.

What makes your product unique?

Cacoo's answer:

Cacoo is easy to use, highly collaborative, and built for teams who want to move quickly without sacrificing clarity. You can create diagrams, add comments, track versions, and work together in real time โ€” all in your browser. With templates for everything from wireframes to org charts to user journey maps, Cacoo helps teams get started faster and stay aligned at every stage of a project. Plus, its pricing is accessible for teams of all sizes.

Why should a person choose your product over its competitors?

Cacoo's answer:

Cacoo stands out from competitors because itโ€™s easy to use and makes visual collaboration simple. Teams can quickly create diagrams, wireframes, and workflows with ready-made templates, and work together in real time. It integrates with Google, connects to wikis for easy documentation, and works entirely in the cloud โ€” no installation or storage headaches. Everything stays organized and shareable, so everyone can see, comment, and collaborate in one place.

How would you describe the primary audience of your product?

Cacoo's answer:

Our core audience includes product teams, UX and design teams, engineering teams, and project managers who rely on visuals to communicate ideas. At the same time, marketing, business, and operations teams use Cacoo to plan workflows, run workshops, and keep everyone on the same page.

What's the story behind your product?

Cacoo's answer:

Cacoo was created by Nulab, a Japan-based software company, to make teamwork easier and more enjoyable. We wanted a tool that made it easy to map ideas and workflows together โ€” whether teammates were in the same room or across the world. Since its launch, Cacoo has become a global platform used by thousands of teams to plan projects, explain ideas, and collaborate visually.

Which are the primary technologies used for building your product?

Cacoo's answer:

Cacoo's backend is written using the programming language Go. This robust foundation helps Cacoo run smoothly, even when managing large projects or complex tasks.

Who are some of the biggest customers of your product?

Cacoo's answer:

Cacoo is trusted by teams at DMM.com, Megazone Cloud, and Giftee, as well as thousands of startups, agencies, and enterprises worldwide.

User comments

Share your experience with using UserGuiding and Cacoo. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare UserGuiding and Cacoo

UserGuiding Reviews

15 best user onboarding software you need to try in 2023
UserGuiding is a no-code platform where no coding is required to get up and running, and the walkthroughs are interactive, moving at the pace of each user. Hotspots are a popular feature โ€“ highlighted portions of the screen with short explanations, which the user can read and digest before moving to the next section.
8 Best Usetiful Alternatives and Competitors That Are More Professional
UserGuidingโ€™s Analytics dashboard gives you actionable insight on the performance of your onboarding content. UserGuiding allows you to track view and completion data for each guide, tooltip, hotspot, checklist, and resource center โ€“ while also giving you information about daily active users, and satisfaction scores.
Source: userguiding.com
Top alternatives to UserGuiding
Pricing - Userguiding limits their plans by number of Monthly Active Users. While this is a widespread approach in the SaaS industry, it is very restricting and unfair. In many cases, one may want to run tours only on a fraction of the customer base, thus overpaying for the rest of the users who may never interact with content from Userguiding. โ€œThe price is a bit high. It...
Appcues Alternatives and Competitors
Miraรง is Content Editor of UserGuiding, a code-free product walkthrough software that 2000+ companies trust in their user onboarding.

Cacoo Reviews

Top 10 Alternatives to Draw.io / Diagrams.net - Flowchart Maker Reviews
Cacoo has a great suite of productivity apps to help you get things done. Our main complaint is the UX a bit lacking.โ€
The 10 Best UML Diagram Tools 2020
As weird as the name of the platform is, Cacoo is one of the best available options when it comes to UML diagramming. It does allow you to have a very sophisticated and sleek approach to the process with the in-built templates and accessory functions.
The Top Free Digital Classroom Management Software and Classroom Collaboration Tools
Cacoo is a free diagram and flowchart creator made specifically for real-time collaboration. This app is perfect for visual learning in the classroom and off-site so long as teachers and students have an internet connection. Cacoo also integrates with other free educational programs such as G Suite for Education, allowing for easier sharing and access to information.

Social recommendations and mentions

Based on our record, UserGuiding seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

UserGuiding mentions (2)

  • What tool are you using for walk-thru / onboarding wizard? (Pendo, WalkMe, Appcues, etc)
    I do some work with https://userguiding.com/ and I find them to be a good compromise between features and pricing. It's one of the more affordable user onboarding platforms out there but comes in packed with functionalities, and it looks nice, too. Source: over 4 years ago
  • Similar product launched before us
    Use user guides to onboard customers flawlessly (https://userguiding.com/). Source: over 5 years ago

Cacoo mentions (0)

We have not tracked any mentions of Cacoo yet. Tracking of Cacoo recommendations started around Mar 2021.

What are some alternatives?

When comparing UserGuiding and Cacoo, you can also consider the following products

Appcues - Improve user onboarding, feature activation & more โ€” no code required! Stop waiting on dev and start increasing customer engagement today. Try it for free.

LucidChart - LucidChart is the missing link in online productivity suites. LucidChart allows users to create, collaborate on, and publish attractive flowcharts and other diagrams from a web browser.

Userlane - Userlane helps healthcare, financial services, manufacturing, and pharma organizations close the gap between deploying software and AI and people using it well. See where technology creates friction. Fix it in context. Prove it worked.

draw.io - Online diagramming application

WalkMe - WalkMe is a game-changing platform that instantly simplifies the online user experience.

Gliffy - Gliffy is a powerful HTML5 online diagram maker. Create a flow chart, network diagram, UML diagram, organizational chart or wireframe with ease.