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Userbrain VS UserTesting.com

Compare Userbrain VS UserTesting.com and see what are their differences

Userbrain

Easy, fast, and affordable user testing for websites and prototypes.

Rating
0 reviews
Pricing
Paid Free trial $39 (Tester)
Alternatives Is it good?
UserTesting.com

Usability testing has never been easier. Get videos of real people speaking their thoughts as they use websites, mobile apps, prototypes and more!

Rating
0 reviews
Pricing
Free trial
Alternatives Is it good?
Mind Diary
MindDiary therapy practice management software: digital intake, lead capture, client check-ins, therapist-reviewed AI notes, telehealth, and revenue follow-up. sponsored

Which is more popular?

Based on our record, UserTesting.com seems to be more popular. It has been mentioned 101 times since March 2021.

social mentions
0 vs 101
User Experience popularity
25% vs 75%
alternatives listed
224 vs 240+

Base details

Website, pricing, platforms and company facts side by side.

Userbrain
UserTesting.com
Website userbrain.com usertesting.com
Pricing
Paid Free trial $39 (Tester) Official pricing
Free trial Official pricing
Platforms
Browser iOS Android
—
Company 2014 Startup from the United States · 500 - 999 employees · 2007
Listed in
Usability User Experience User Feedback Usability Testing UX Growth Hacking +3
Usability User Experience Usability Testing Remote Jobs +1

About Userbrain and UserTesting.com

In their own words, as submitted to SaaSHub.

Userbrain
UserTesting.com

Userbrain is a remote user testing tool backed by a community of over 120k+ testers worldwide. Start testing in minutes. Get results in hours with easy, fast, and affordable user testing. Find out what’s working for your product — and what’s not. Whether you’re a UX Designer, Researcher, Product...

Read more about Userbrain

UserTesting enables every organization to deliver the best customer experience powered by human insight. With UserTesting’s on-demand Human Insight Platform, companies across industries make accurate customer-first decisions at every level, at the speed business demands.

Read more about UserTesting.com

Features and specs

What each product offers, as listed by its team.

Userbrain 5 features
UserTesting.com 7 features
  • Ease of Use
    Userbrain is designed with a user-friendly interface, making it easy to set up tests and analyze results without needing extensive technical knowledge.
  • Speed
    The platform allows for quick turnaround times for receiving user feedback, usually within a few hours, enabling rapid iteration and development.
  • Quality of Testers
    Userbrain offers a vetted pool of testers, ensuring that the feedback you receive is from real users with relevant experience.
  • Flexibility in Testing
    Supports various types of testing, such as website, app, and prototype tests, making it versatile for different project needs.
  • Subscription Pricing
    Userbrain offers competitive subscription-based pricing which can be more economical for businesses with ongoing testing needs.
  • Ease of Use
    The platform is user-friendly and easy to navigate, making it simple for users to set up tests and analyze results.
  • Quality of Feedback
    Provides high-quality, detailed feedback from real users, which can be instrumental in improving user experience.
  • Quick Turnaround Time
    Enables rapid collection of feedback, often providing results within hours, which is ideal for iterative testing and fast-paced development cycles.
  • Diverse Participant Pool
    Offers access to a broad and diverse range of participants, ensuring that feedback is representative of different demographics and user types.
  • Comprehensive Analytics
    Includes robust analytics tools that help users make sense of the data collected and draw actionable insights.
  • Customizable Tests
    Allows for the creation of highly customizable tests to fit specific research needs and objectives.
  • Video Feedback
    Participants provide video recordings of their sessions, offering visual and contextual insights into user interactions.

Possible disadvantages

  • Cost
    The platform can be expensive, making it less accessible for smaller businesses or startups with limited budgets.
  • Participant Dropout
    There can be instances of participants dropping out of tests, which may require rescheduling and cause delays.
  • Limited Session Duration
    Testing sessions are often limited in duration, which might not be sufficient for more comprehensive or complex tests.
  • Dependency on External Participants
    The quality and reliability of the feedback are dependent on the external participant pool, which can sometimes be inconsistent.
  • Learning Curve
    While the platform is generally user-friendly, there can still be a learning curve for users unfamiliar with UX research methodologies.

Analysis

An editorial look at what each product does well and who it suits.

Userbrain
UserTesting.com

Overall verdict

  • Userbrain is generally regarded as a good tool for usability testing among UX designers, product managers, and developers due to its ease of use and insightful feedback. It helps in identifying user pain points effectively, which can significantly enhance the user experience of digital products.

Why this product is good

  • Userbrain is a usability testing platform designed to gather insights about user interactions with websites and mobile applications. It is considered good because it provides a simple, user-friendly interface for creating tests, allows access to a diverse pool of testers, and delivers valuable qualitative feedback with recorded video sessions of real users navigating the product. Its scalability and integration capabilities with popular project management and communication tools also add to its appeal.

Recommended for

  • UX Designers seeking quick feedback on design iterations
  • Product Managers aiming to understand user behavior on digital products
  • Developers looking to identify and fix usability issues
  • Startups testing the user-friendliness of their digital platforms
  • Businesses wanting to optimize conversion and engagement rates through user feedback

Overall verdict

  • UserTesting.com is generally considered a good tool for businesses looking to conduct user research and usability testing. Its platform is user-friendly and it provides high-quality, actionable insights. However, its suitability may vary depending on the specific requirements of a project, such as budget constraints and target audience.

Why this product is good

  • UserTesting.com is a popular platform for gaining insights into user experience by allowing businesses to watch real users interact with their products or websites. It offers valuable video-based feedback from a diverse group of testers, which can help identify pain points, improve usability, and enhance customer satisfaction.

Recommended for

  • Product managers seeking to understand user interactions
  • UI/UX designers needing feedback on design elements
  • Marketing teams aiming to improve customer engagement
  • Businesses of various sizes looking to enhance their digital platforms

Videos

Walkthroughs and reviews on video.

Userbrain 3 videos + Add
UserTesting.com 1 video + Add

Make money testing websites with Userbrain (2016)

More videos

  • - Work from Home--Userbrain Testers! Get Paid TO TEST websites!
  • - How To Create A User Test With Userbrain

Testing out UserTesting.com (LEGIT SIDE HUSTLE?!?)

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
Userbrain
UserTesting.com
25% 25%
User Experience
75% 75%
19% 19%
Usability
81% 81%
23% 23%
Usability Testing
77% 77%
100% 100%
User Feedback
0% 0%

User comments

Share your experience with using Userbrain and UserTesting.com. For example, how are they different and which one is better?

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Reviews and articles

External articles and on-site reviews we used to compare the two products.

Userbrain no reviews yet
UserTesting.com no reviews yet
  • Best 8 Affordable UserZoom Alternatives in 2023
    blog.uxtweak.com · Oct 2022

    Userbrain is a great UserZoom alternative when you are only looking to run a couple of tests and don’t look for any extra features. They can provide you with basic usability and user tests.

  • 5 Best UXtweak Alternatives
    blog.uxtweak.com · Oct 2021

    While Userbrain is all-in-all a good user testing platform, it might not be for everyone. People are different as are their needs and projects – therefore we have put together a list of 5 user testing tools that could...

View more

Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

Userbrain 0 mentions
UserTesting.com 101 mentions

Tracking Userbrain since Mar 2021.

  • Low-cost, one-off unmoderated usability testing platforms
    Lookback, Usability Hub (now called Lyssna) and Validately but have been spoiled by former employers who had the budget for usertesting.com so I'm pretty out of the loop on low-budget options. TIA! Source: almost 3 years ago
  • Interview recruiting?
    I need to recruit 5-6 parents/grandparents for a study and I'm having trouble finding a company I can use (aside from usertesting.com since they tailor to large companies and I'm doing freelance work). Every company I've come across... Source: almost 3 years ago
  • iOS User Testing App Won't Open
    Anyone else having problems with the iOS UserTesting App? Mine just opens and shows the logo, and stays there. I can see multiple tests available on usertesting.com, but can't open the app. I have a iPhone 13, updated to 17.1. Source: almost 3 years ago

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Alternatives to Userbrain and UserTesting.com

When comparing Userbrain and UserTesting.com, you can also consider the following products.

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